Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
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Nafisa Ampili

Hatfield,Hertfordshire

Summary

Customer-focused international postgraduate student pursuing MSc Data Science at the University of Hertfordshire with 2+ years of experience in retail, food service, and hospitality. Skilled in customer service, inventory management, trend awareness, teamwork, and adaptability. Passionate about delivering excellent customer experiences, driving sales growth, and supporting efficient store operations. Recognized for being disciplined, enthusiastic, and collaborative with a positive attitude.

Overview

3
3
years of professional experience

Work history

Sales Associate

ZUDIO
Jalandhar, Punjab, India
01.2024 - 09.2024
  • Advised 30+ customers daily, boosting repeat sales by 18%.
  • Set up visual merchandising displays, increasing campaign sales by 12%.
  • Processed 100+ weekly POS transactions with 99.9% accuracy.

Barista

Tan Coffee
Jalandhar, Punjab, India
04.2023 - 12.2023
  • Prepared 150+ beverages daily with 98% customer satisfaction.
  • Trained 3 new staff, improving onboarding efficiency by 20%.
  • Handled weekly cash/POS worth ₹60,000+ with 100% accuracy.

Waitress

Chatter Box
Jalandhar, Punjab, India
07.2022 - 03.2023
  • Served 50+ guests per shift, earning 95% positive feedback.
  • Managed orders with 98% accuracy, cutting delays by 20%.
  • Upsold specials, raising table revenue by 15%.

Sales Assistant

DMart
Jalandhar, Punjab, India
01.2022 - 06.2022
  • Replenished 200+ SKUs daily, keeping 95% shelf availability.
  • Assisted 40+ customers per shift, resolving 90% queries first-time.
  • Supported campaigns, boosting monthly revenue by 10%.

Education

Master of Science - Data Science with Placement

University of Hertfordshire
Hatfield
09.2025 -

Bachelor of Design - Multimedia and Animation

Lovely Professional University
Punjab, India
08.2020 - 05.2024

Skills

  • Customer Service
  • Inventory Management
  • Trend Awareness
  • Adaptability
  • Communication
  • Problem-Solving

Additional Information

  • Fully flexible availability: 3–4 days per week including weekends.

Timeline

Master of Science - Data Science with Placement

University of Hertfordshire
09.2025 -

Sales Associate

ZUDIO
01.2024 - 09.2024

Barista

Tan Coffee
04.2023 - 12.2023

Waitress

Chatter Box
07.2022 - 03.2023

Sales Assistant

DMart
01.2022 - 06.2022

Bachelor of Design - Multimedia and Animation

Lovely Professional University
08.2020 - 05.2024

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Nafisa Ampili