Dedicated professional with strong logistics and retail experience, aiming to enhance operations and customer satisfaction through effective management and communication skills.
Overview
3
3
years of professional experience
Work history
Store Manager
Hamaraawi Whole sale
Kampala, UGANDA
05.2025 - 02.2026
Successfully managed inventory and supply chains, leading a team to achieve sales targets while ensuring high levels of customer service and operational efficiency.
Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
Streamlined operations to maximise efficiency and minimise waste.
Managed staff rosters, ensuring adequate coverage during peak times.
Handled cash transactions accurately, minimising financial discrepancies at the till.
Assistant Manager
Kampala Retail Store
, UGANDA
01.2023 - 04.2025
Assisted in daily store operations, managed stock levels, and provided excellent customer service while training new staff and resolving issues promptly.
Ensured health and safety compliance, maintaining a safe working environment for all staff members.
Improved customer service by implementing new procedures and protocols.
Provided excellent customer service leading to repeat business and customer loyalty.
Managed daily operations to ensure smooth running of the shop floor.