Nadir Ismail
Kentish Town,Camden
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Customer-oriented Team Member with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Hard-working Team member with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
GENERAL LABOUR
GMR Recruitment
, Whitechapel
2022.06 - 2023.07
- Carried out general labour duties to support target delivery.
- Assisted with general labouring duties to aid overall factory productivity.
- Owned various general administrative duties to strict timelines.
- Oversaw up-to-date general ledger documentation for thorough reference.
- Completed general data entry tasks with efficiency and accuracy.
- Managed unit training to hone skills for specific roles and general combat readiness.
Team Member
CREAMS CAFE
Kentish Town, Camden
2020.02 - 2020.03
- Used initiative to foresee customer and team needs, taking preventative action to minimise issues.
- Addressed group behavioural issues and promote fun, safety and inclusivity.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
- Created ice cream recipes to reflect seasonal preferences and industry trends including vegan, organic and gluten-free.
- Purchased raw materials, working with suppliers to source high-quality ingredients.
Education
Certificate of Higher Education - Applied Science
Westminster Kingsway College
Kings Cross, Camden 2021.09 - 2023.08
GCSEs - Triple Science / GCSE / English & Maths
Barnet Southgate College
Barnet 2020.09 - 2021.08
Bachelor of Science - Cybersecurity
London Metropolitan University
Holloway, Islington 2023.09 -
Skills
- Risk management
- Site preparation
- Hazardous substance control
- Manual lifting
- Manual handling
- Communication skills
- Problem-solving
- Customer-focused
Languages
English
Native
Arabic
Intermediate
Somali
Fluent
Affiliations
- Writing and reading novel books.
- Playing team sports.
Volunteering
Volunteered in the British Heart Foundation as a Customer Team Member in Holloway
Timeline
Bachelor of Science - Cybersecurity
London Metropolitan University
2023.09 -
GENERAL LABOUR
GMR Recruitment
2022.06 - 2023.07
Certificate of Higher Education - Applied Science
Westminster Kingsway College
2021.09 - 2023.08
GCSEs - Triple Science / GCSE / English & Maths
Barnet Southgate College
2020.09 - 2021.08
Team Member
CREAMS CAFE
2020.02 - 2020.03