Nadine Angela Hicks
Jarrow,South Tyneside
Summary
I am a compassionate empathetic and approachable individual who is deeply committed to providing high quality, patient centred care, supporting individuals during vulnerable moments and helping them feel heard, respected and safe is at the core of my work
In my experience having bedside manner is crucial in any healthcare environment, it requires genuine human connection and I pride myself on my ability to listen attentively, communicate clearly and build trust with patients, families and colleagues from all diverse backgrounds, i approach every interaction with kindness, patience and respect ensuring that each person feels valued and understood I also take my responsibilities seriously, whether I’m assisting patients directly, supporting clinical teams or managing daily tasks i bring a positive attitude and a strong sense of accountability to my work.
Overview
7
7
years of professional experience
Work history
Health care assistant
South Tyneside and Sunderland NHS Foundation Trust
Sunderland, Sunderland
2023.09 - Current
- Ensured strict adherence to infection control for a safe staff and patient environment.
- Maintained patient confidentiality in alignment with NHS data protection norms.
- Assisted physical therapy sessions to promote patient mobility improvement.
- Managed personal hygiene of bed-bound patients, preserving dignity and respect.
- Monitored vital signs meticulously for accurate readings and record keeping.
- Collaborated with nurses, providing comprehensive patient care for smooth recovery.
- Maintained medical supply stock levels, ensuring uninterrupted care services during shifts.
- Escorted patients safely for tests or procedures within hospital premises.
Health care assistant
The Lodge Care Home
South Shields, South Tyneside
2020.12 - 2023.09
- Facilitated mobility for residents, enhancing comfort within their homes.
- Supported personal care tasks while ensuring dignity and respect.
- Encouraged resident independence through supportive guidance and activities.
- Collaborated with medical professionals to optimise resident care outcomes.
- Maintained confidentiality to safeguard sensitive resident information.
- Participated in staff training sessions to remain informed on elderly care best practices.
- Communicated effectively with family members regarding updates on residents' conditions.
- Executed care plans accurately to ensure consistent delivery of care.
Health care assistant
The Evergreens Care Home
Newcastle upon Tyne, Newcastle upon Tyne
2019.04 - 2020.12
- Assisted residents with personal care tasks while ensuring dignity and respect.
- Provided emotional support, significantly enhancing resident wellbeing.
- Followed care plans accurately to maintain consistency in care delivery.
- Communicated effectively with families, updating them on residents' conditions.
- Maintained confidentiality to safeguard resident information.
- Responded promptly to calls for help, alleviating distress and anxiety.
- Collaborated with medical professionals to optimise resident care outcomes.
- Prioritised person-centred care, maximising independence for clients with dementia.
Education
Firhill high school
Scotland, Edinburgh Skills
- Safeguarding expertise
- Multitasking under pressure
- Person-Centred Approach
- NHS organisational standards
- Activities of Daily Living (ADL) assistance
- NHS policy knowledge
- Family support
- Palliative care
- Nursing care
- Rehabilitation support
- Patient record management
- Blood pressure measurement
- Distressed patient handling
- Patient dignity preservation
Affiliations
- I love spending time with friends, going to concerts, weekends away and going on long walks with my dog
References
References available upon request.
Timeline
Health care assistant
South Tyneside and Sunderland NHS Foundation Trust
2023.09 - Current
Health care assistant
The Lodge Care Home
2020.12 - 2023.09
Health care assistant
The Evergreens Care Home
2019.04 - 2020.12
Firhill high school