Nadine Kerr
coleraine ,Londonderry
Summary
Dedicated and compassionate care professional with extensive experience in elderly care, dementia care, and palliative care. Proficient in executing personal care plans, assisting with bathing, dressing, and mobility, and operating specialised equipment such as hoists. Skilled in health promotion, nutritional guidance, infection prevention and control procedures, and medication administration. Adept at maintaining patient safety through manual handling certification and responsive listening. Committed to delivering person-centred care while respecting boundaries and ensuring confidentiality. Career goal: to continue enhancing the quality of life for patients through compassionate and skilled caregiving.
Overview
12
12
years of professional experience
Work History
Care assistant
Connected Health
Coleraine, Causeway Coast and Glens
03.2021 - Current
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Administered medication to patients, ensuring proper health management.
- Delivered excellent customer service by addressing concerns of patients' families.
- Respected privacy and dignity of each client during provision of care services.
- Ensured safe environment by maintaining orderliness and cleanliness in the clients home
- Helped with personal care tasks, promoting hygiene and cleanliness
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Monitored client health conditions and reported immediate issues to manager.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Provided high-quality person-centred support and received consistently positive patient feedback.
Sales assistant
Kenny Bradley
Coleraine, Causeway Coast and Glens
08.2017 - 02.2021
- Monitored trends in consumer behaviour with keen attention to detail.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Collaborated effectively with team members to meet sales targets.
- Built strong relationships with regular customers for repeat business.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Delivered exceptional after-sales service, encouraging repeat business.
- Managed till operations smoothly, reducing waiting time for customers.
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Offered personalised shopping advice to enhance customer experiences.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Assisted customers in locating specific items to boost satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Cleaning operative
Kerry Foods Ltd
Coleraine, Causeway Coast and Glens
08.2013 - 08.2015
- Performed routine inspections of premises highlighting any potential maintenance issues.
- Cleaned windows, glass partitions, and mirrors to improve visibility and aesthetics.
- Executed special requests from management such as post-renovation or move-out cleans.
- Implemented proper chemical handling procedures, guaranteeing safety in the workplace.
- Collaborated effectively with other staff members to complete large-scale cleanup projects.
- Completed deep cleaning tasks to ensure a sanitary work environment.
- Ensured tidy environment for staff comfort by emptying waste bins regularly.
- Maintained high standards of cleanliness by sweeping, mopping, and vacuuming floors.
- Adhered to health guidelines during waste disposal to protect public health.
- Responded swiftly to emergency spillages or breakages, preventing potential hazards or injuries.
- Improved workplace hygiene by sanitising kitchen and bathroom areas daily.
- Correctly used colour-coded equipment.
- Worked strictly within company health and safety guidelines, delivering full regulatory compliance.
Education
GCSEs - ICT
Dominican College
Portstewart, Causeway Coast and GlensGCSEs - Science
Dominican College
Portstewart, Causeway Coast and GlensGCSEs - Home Economics
Dominican College
Portstewart, Causeway Coast and GlensGCSEs - English Literature
Dominican College
Portstewart, Causeway Coast and GlensNVQ Level 2 - Maths
Northern Regional College
Ballymoney, Causeway Coast and GlensNVQ Level 2 - English
Northern Regional College
Ballymoney, Causeway Coast and GlensNVQ Level 2 - Health and Social Care
Steer Training
Coleraine, Causeway Coast and GlensSkills
- Personal care plan execution
- Dementia care expertise
- Bathing and dressing assistance
- Mobility assistance proficiency
- Health promotion knowledge
- Nutritional guidance
- Palliative care experience
- Assisting with personal hygiene
- Experience with specialised equipment
- Patient safety training
- Responsive listening
- Manual handling certification
- Respecting boundaries
- Hoist operation mastery
- Person-centred care plans
- First Aid
- Elderly care
- Personal care assistance
- Patient safeguarding
- Housekeeping
- Infection prevention and control
- Cultural awareness
- Dementia awareness
- Medication Administration
- Infection prevention
- Manual handling training
- Confidentiality understanding
- Infection control procedures
- Person-Centred Approach
- Personal hygiene support
- Mobility equipment operation
- Record-keeping
- Compassionate care
- Hoist operation
- Health and Safety Compliance
Timeline
Care assistant
Connected Health
03.2021 - Current
Sales assistant
Kenny Bradley
08.2017 - 02.2021
Cleaning operative
Kerry Foods Ltd
08.2013 - 08.2015
GCSEs - ICT
Dominican College
GCSEs - Science
Dominican College
GCSEs - Home Economics
Dominican College
GCSEs - English Literature
Dominican College
NVQ Level 2 - Maths
Northern Regional College
NVQ Level 2 - English
Northern Regional College
NVQ Level 2 - Health and Social Care
Steer Training
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