Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Nadine Harisa

London

Summary

A customer-focused and efficient team based player committed to displaying the highest quality service. Very good adaptability with superb, fast decision-making skills. I ensure to provide customers with excellent experience no matter the obstacles while making sure their needs are met to maintain the best image of the workplace. Very friendly and passionate about whatever is set to me, regardless of difficulty or variety and ready to bring my personality to the table.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista & Cleaning

Cafe Noir
04.2022 - 07.2023

London W9 3EF

314 Kilburn Ln

  • Adhered to health and safety regulations, maintaining a safe and clean workspace for staff and customers.
  • Prepared espresso-based drinks, including lattes, cappuccinos, and macchiatos, ensuring consistency and high quality.
  • Successfully completed comprehensive barista training, learning techniques for espresso extraction, milk frothing, and drink presentation.
  • Prepared espresso-based drinks, including lattes, cappuccinos, and macchiatos, ensuring consistency and high quality.
  • Received extensive training in hygiene and safety standards, ensuring all beverage preparation and service practices met stringent health regulations.
  • Adhered to health and safety regulations, maintaining a safe and clean workspace for staff and customers.
  • Maintained cleanliness in all areas, following strict cleaning schedules.

Waitress

Salusbury
04.2022 - 07.2023

London NW6 6NN

50-52 Salusbury Road

  • Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
  • Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
  • Answered phones politely and promptly while accurately recording and confirming reservations.
  • Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
  • Processed cash and card payments during busy periods, limiting customer wait times.
  • Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
  • Stayed knowledgeable about the menu, including seasonal and specialty drinks, to inform and suggest options to customers.

Education

Westminster Academy
London

Westminster Kingsway College
London

Middlesex University
London

Skills

  • Barista Training
  • Active listener
  • Order Taking
  • Friendly and outgoing
  • Cash Handling
  • Food and Safety Hygiene
  • Communication Skills
  • Organisational Skills
  • Team Building

Certification

  • Level 2 Food Hygiene and Safety for Catering

Languages

English
Proficient
C2
Arabic
Proficient
C2

Timeline

Barista & Cleaning

Cafe Noir
04.2022 - 07.2023

Waitress

Salusbury
04.2022 - 07.2023

Westminster Academy

Westminster Kingsway College

Middlesex University
  • Level 2 Food Hygiene and Safety for Catering
Nadine Harisa