Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadine Baldwin

Summary

Experienced retail professional with focus on delivering exceptional customer service and driving sales. Enhance customer engagement through strong communication skills and deep understanding of product knowledge. Consistently meet sales targets by employing effective merchandising techniques and creating welcoming store environment.

Offering strong leadership potential with background in team coordination and project management. Knowledgeable about fostering teamwork, communication, and problem-solving in dynamic environments. Ready to use and develop leadership, organisational, and interpersonal skills in the workplace.

Overview

6
6
years of professional experience

Work History

Retail sales associate/ team leader

Tkmaxx
Newcastle
06.2019 - Current
  • Enhanced customer satisfaction by addressing and resolving complaints efficiently..
  • Handled cash transactions accurately maintaining financial integrity.
  • Advised customers on product selection based on their needs.
  • Lead the training of new staff members to improve team efficiency.
  • Supported marketing initiatives by setting up promotional displays.
  • Contributed to sales targets through active promotion of products.
  • Assisted in visual merchandising, improving shop floor appeal.
  • Assisted in timely, accurate completion of markdowns, re-tickets, and RTVs.
  • Exhibited awareness of loss prevention guidelines and complied with inventory control measures.

Education

A-Levels - Art

Newcastle sixth form college
Newcastle upon Tyne
03.2020

A-Levels - Psychology

Newcastle sixth form college
Newcastle upon Tyne
03.2020

A-Levels - Film

Newcastle sixth form college
Newcastle upon Tyne
03.2020

Skills

  • Returns and exchanges management
  • Customised sales techniques
  • Pricing and markdowns
  • Promotions and discounts execution
  • Product display setup
  • Cash handling
  • Stock management
  • Visual merchandising
  • Sales reporting
  • Security measures
  • Merchandise replenishment
  • Confident communicator
  • Outstanding customer service
  • Loss prevention awareness
  • Superb time management
  • Team Leadership

Timeline

Retail sales associate/ team leader

Tkmaxx
06.2019 - Current

A-Levels - Art

Newcastle sixth form college

A-Levels - Psychology

Newcastle sixth form college

A-Levels - Film

Newcastle sixth form college
Nadine Baldwin