Nadia Ziauddin
High Wycombe,Buckinghamshire
Summary
A highly reliable and hard-working professional with a methodical and organised approach to tasks. Demonstrates excellent communication skills and a strong focus on customer engagement, ensuring a positive experience for clients. Computer literate with a professional attitude, consistently showing a willingness to learn and develop new skills. Committed to maintaining a positive attitude while striving for continuous personal and professional growth.
Overview
28
28
years of professional experience
Work History
Minute Taker - Part time
Britannia Fostering Agency
Ilford
12.2022 - Current
- Produce clear and concise minutes during fostering panel meetings to support decision-making processes.
LCS Training & Support Officer
Children's Social Services, Bucks Council
High Wycombe, Buckinghamshire
10.2022 - 12.2024
- Analysed challenges, identified root causes and provided effective resolutions for LCS users.
- Delivered navigation and LCS system training to Social Workers.
- Diagnosed and resolved technical issues, error messages and data protection challenges in compliance with GDPR.
Business Support Officer
Children's Social Services
High Wycombe, Buckinghamshire
05.2017 - 10.2022
- Facilitated Social Worker inductions, maintained administrative efficiency, and ensured effective collaboration with external partners.
- Prepared accurate minutes, organised interpreters, managed travel arrangements for Social workers, duty rotas, created genograms and documents for court.
Learning Support Assistant
King’s Wood Primary School
High Wycombe, Buckinghamshire
06.2010 - 05.2017
- Taught phonics and cover lessons.
- Organised class spaces and prepared materials for upcoming lessons. Assisted struggling & SEN pupils.
- Helped organise and run the after-school homework club.
Life Skills, Numeracy & Literacy and ESOL Tutor
CMS Vocational Training/Dewsbury College
Dewsbury, West Yorkshire
01.1997 - 06.2003
- Taught and created learning resources, lesson plans, and assessments.
- Kept up-to-date records of attendance, assessments and progress reports for each learner's file.
Education
Teaching English as a foreign language - RSA cert. of TEFL
Thames Valley University 1995
Ealing 04.2001 -
Modular Degree and Diploma Scheme 1992 - French, English, Politics, Media studies
London Guildhall University
LondonA levels 1990 -
Hammersmith and West London College
LondonGCSEs 1988 -
Ellen Wilkinson High School
Acton, EalingSkills
- Reliable
- Hard working
- Methodical
- Organised
- Customer engagement
- Customer focus
- Excellent communication skills
- Computer literate
- Professional attitude
- Positive attitude
- Willingness to learn
- Desire to develop new skills
Affiliations
- Voluntary work with The Date Project /SKT welfare.org
- Organise and lead walks with WISE Women's Rambler’s group every Sunday.
- Avid listener of audio books in growth mindset, self-development and mindfulness.
- Blackbelt in Kickboxing and Tang Soo Do; Regular gym goer.
- Hold a current and clean driving licence.
Training
- Fire Marshall, Zeta Compliance Services Ltd/Buckinghamshire Council.
- Shape Coding, Bucks Speech and language department.
- Exploring the English language module, Open University.
- Level 4 Certificate in Further Education Teaching stage 1 and 2.
- Initial certificate in Teaching basic skills in literacy, numeracy, ESOL.
- RSA Text Processing I Part 1, OCR, Distinction.
- RSA Text Processing II Part 1, OCR Distinction.
Timeline
Minute Taker - Part time
Britannia Fostering Agency
12.2022 - Current
LCS Training & Support Officer
Children's Social Services, Bucks Council
10.2022 - 12.2024
Business Support Officer
Children's Social Services
05.2017 - 10.2022
Learning Support Assistant
King’s Wood Primary School
06.2010 - 05.2017
Teaching English as a foreign language - RSA cert. of TEFL
Thames Valley University 1995
04.2001 -
Life Skills, Numeracy & Literacy and ESOL Tutor
CMS Vocational Training/Dewsbury College
01.1997 - 06.2003
Modular Degree and Diploma Scheme 1992 - French, English, Politics, Media studies
London Guildhall University
A levels 1990 -
Hammersmith and West London College
GCSEs 1988 -
Ellen Wilkinson High School
Similar Profiles
BILL RON LOHBILL RON LOH
Strategic Marketing Consultant at The Fostering Company NE LtdStrategic Marketing Consultant at The Fostering Company NE Ltd
Wesley SheppardWesley Sheppard
Lead Case Manager at BWIT LUXURIOUS FOSTERINGLead Case Manager at BWIT LUXURIOUS FOSTERING
Savana MurrySavana Murry
GSE Manager at Fostering HopeGSE Manager at Fostering Hope
Emmanuel BamfoEmmanuel Bamfo
General cleaner at PizzamanChickenmanGeneral cleaner at PizzamanChickenman
Zhaoyang DingZhaoyang Ding
External Asset Management Intern at Hongfa MaExternal Asset Management Intern at Hongfa Ma