Nadia Carney

Working alongside Consultant Anaesthetists within a peri-operative environment.

Monitior and assist in managing changes in vital signs.

Responsible for all nursing care of patients and handling of legal documentation from Pre-Op to Recovery or ICU.

Working in collaboration with all theatre teams to ensure and maintain the safety of the patient at all times, advocating for patients in the absence of consciousness.

Adhering to strict IPC, H&S and SPSP protocols at all times.

Effectively manage out of hours emergency situations.

Assist the Anaesthetist with drawing of IV drugs (in line with local protocols) in high pressure cases such as Heart Transplants, Aortic Dissections and Major Haemorrhages.

Supporting various wards across Greater Glasgow & Clyde to cover staff shortages.
Assisting patients with personal care, nutrition and fluid intake.
Linen and waste management inline with IPC.
Supporting patients with mobilising and using hoists etc.
Ensuring patient environments are kept clean and clutter free.
Ward specific band 2 tasks.
Care rounding and completing documentation.

Assisting patients with personal care, nutrition and hydration.
Ensuring patients skin integrity is maintained by effective cleansing and positional changes.
Supporting patients and relatives during their stay.
Advocating for patients who are no longer able to.
Promoting choice and independence where possible.
Completing accurate documentation.
Carrying out care according to care plans and the patients wishes.
Carrying out last office in the event of a patients death, transportation and checking in to the mortuary.
Preparing patients for visits in the chapel of rest.
Mentoring new auxiliary nurses.

Assisting with personal care, nutrition and hydration.
Providing physical and emotional support whilst maintaining dignity, respect and a professional boundary at all times.
Promoting independence and choice.
Administering medication, completing household tasks and completing documentation accurately.

Design and implementation of new contact centre lines, planning, resourcing and scheduling to achieve stake holder service level agreements.
Training delivery of several support area functions to new and existing team members.
Operational oversight and decision making out of core business hours to ensure brand protection was maintained through all second line functions.
Managing, developing and supporting team members in a direct line manager capacity.

To work alongside the CCM to research and produce the White Paper documentation and recommendations that would inform a business wide service change.
Balancing profit and effective delivery.
Implementation of the business critical change initiative at stake holder level and taking staff through the change curve to embedment.

Effective delivery of Customer Service at all levels across the business.
Establish and identify immediate and ongoing improvements to service delivery required through analysis of current processes, KPI's, observations and fact finding.
Implementation of new service model including training across all departments.
Management of customer service, delivery and administration teams across 3 sites.