Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Nadia Ayles

Colchester,Essex

Summary

Detail-oriented professional with expertise in retail awareness, cash handling, and customer service. Skilled in financial reporting, order processing, and record-keeping, ensuring operational efficiency and accuracy. Committed to delivering exceptional service while maintaining high standards in administrative and transactional tasks.

Overview

21
21
years of professional experience
5
5
years of post-secondary education

Work history

Admin/ Cashier

Hughes Electrical
Colchester, Essex
02.2018 - Current
  • Identified counterfeit notes whilst handling cash, ensuring financial security.
  • Used Point of Sale system efficiently, speeding up transactions.
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Enhanced customer satisfaction by promptly addressing issues and concerns.
  • Collaborated closely with store management for daily operations success.
  • Handled sensitive information discreetly maintaining high level confidentiality at all times.
  • Maintained stock levels to avoid shortages in office supplies.
  • Supported accurate record-keeping with proficient data entry skills.
  • Assisted customers with product selection for optimal satisfaction.

Digital marketing assistant

Baycat Digital
Colchester, Essex
01.2016 - 02.2018
  • Managed multiple projects simultaneously to meet tight deadlines whilst maintaining high-quality standards.
  • Utilised various content management systems, improved workflow efficiency.
  • Conducted comprehensive market research to identify online trends and opportunities.
  • Ensured adherence to company branding guidelines throughout all digital materials; maintained strong brand image.

Team member

Palace Amusements
Colchester, Essex
01.2014 - 01.2016
  • Handled difficult customers, resulting in conflict resolution.
  • Managed cash register transactions for accurate record keeping.
  • Improved team communication by organising weekly meetings.
  • Collaborated closely with management on promotion strategies, boosting store visibility.
  • Facilitated customer relations for increased brand loyalty.

Cleaning operative

Zonecloth
Colchester, Essex
01.2008 - 01.2010
  • Performed routine inspections of premises highlighting any potential maintenance issues.
  • Participated in training sessions on new cleaning methods or equipment ensuring up-to-date skills.
  • Maintained high standards of cleanliness by sweeping, mopping, and vacuuming floors.
  • Executed special requests from management such as post-renovation or move-out cleans.
  • Cleaned windows, glass partitions, and mirrors to improve visibility and aesthetics.
  • Improved workplace hygiene by sanitising kitchen and bathroom areas daily.

Sales assistant

Monsoon UK
Colchester, Essex
01.2006 - 01.2008
  • Improved customer service by efficiently handling queries and complaints.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Utilised excellent communication skills to provide detailed product information.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.

Retail sales associate

Shoezone
Colchester, Essex
09.2004 - 01.2006
  • Handled cash transactions accurately maintaining financial integrity.
  • Maintained tidy sales floor to enhance shopping experience.
  • Lead the training of new staff members to improve team efficiency.
  • Established rapport with customers through attentive listening and communication.

Education

GCSEs - Maths, English, Science, Business Studies, Media Studies, Art, Textiles and RE

Sir Charles Lucas Art College
Colchester, Essex
09.1999 - 09.2004

Skills

  • Retail awareness
  • Cash handling
  • Customer Service
  • Financial reporting
  • Order processing
  • Record-keeping

Affiliations

  • Reading, Art and general creativity.

Timeline

Admin/ Cashier

Hughes Electrical
02.2018 - Current

Digital marketing assistant

Baycat Digital
01.2016 - 02.2018

Team member

Palace Amusements
01.2014 - 01.2016

Cleaning operative

Zonecloth
01.2008 - 01.2010

Sales assistant

Monsoon UK
01.2006 - 01.2008

Retail sales associate

Shoezone
09.2004 - 01.2006

GCSEs - Maths, English, Science, Business Studies, Media Studies, Art, Textiles and RE

Sir Charles Lucas Art College
09.1999 - 09.2004

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Nadia Ayles