Compassionate Health Care Assistant with strengths in personal care and patient interaction. Facilitates daily living activities, promoting independence and dignity among clients. Monitors vital signs and responds to emergencies, ensuring a safe and supportive environment.
Overview
7
7
years of professional experience
Work History
Health Care Assistant
Wrightinton, Wigan and Leigh NHS Foundation Trust
Wigan
04.2023 - Current
Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
Responded promptly to emergencies, applying first aid and alerting medical staff.
Established trusting relationships with patients through continuous support and personalised care.
Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
Assisted with daily living activities, promoting independence amongst elderly clients.
Communicated respectfully with patients to uphold their dignity and enhance comfort.
Encouraged independence in patients by assisting with daily routines tailored to individual needs.
Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
Recorded vital signs such as blood pressure, temperature, and pulse, contributing to patient health monitoring.
Communications and Engagement Assistant
NHS Clinical Commissioning Group
Wigan
08.2019 - 04.2023
Engaged with customers to better understand needs and deliver excellent service.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Built and maintained courteous and effective working relationships.
Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.