Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies and interests
Timeline
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Nadia Afzal

Nadia Afzal

Glasgow,Scotland

Summary

Proactive Security Officer with expertise in CCTV operations, access management, and incident documentation. Demonstrated ability to maintain safety protocols and effectively communicate with diverse groups. Experienced in customer service and conflict resolution, ensuring a secure environment through teamwork and vigilance. Holds full driving and SIA licenses, committed to advancing within the security sector.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Officer

OCS Group UK
Glasgow, Scotland
10.2023 - Current
  • Tulliallan Police College security officer.
  • Maintained security by issuing visitor passes and temporary badges with entry-exit records.
  • Monitored CCTV to identify and report unlawful activity, minimising disruption risk.
  • Improved site access control by screening entrances and authorising permitted visitors only.
  • reporting any fault incurred
  • Checked doors, windows, and gates for unauthorised entry attempts, ensuring premises security.
  • Strengthened loss prevention by authorising arrivals and departures for employees and visitors.
  • Supported safety by patrolling sites and spotting intrusion signs early to protect people.
  • monitoring premises through patrols and CCTV systems.
  • maintaining accurate records and incident reports.
  • Executed health, safety, and security procedures, contributing to a safe environment.
  • delivering professional customer service and assistance to visitors.

Checkout Operator

Asda
Glasgow, Scotland
10.2022 - 01.2023

Facilitated smooth customer transactions at checkout, ensuring a positive shopping experience.

  • Assisted customers at checkout points, providing personalised support to enhance satisfaction.
  • Processed payments accurately, contributing to efficient transaction flow.
  • Provide excellent customer service
  • maintained a clean and organised work area.
  • Facilitated the sale of age-restricted products, adhering strictly to legal requirements and store policies.
  • Monitored shop floor for suspicious customer behaviour and signs of theft, following company procedures to prevent shoplifting.

Operator

Soapwork Factory
Glasgow, Scotland
07.2020 - 01.2021
  • Operated within manufacturing and production environment.
  • Supported production line operations to maintain workflow.
  • Packed products in alignment with company standards to ensure quality.
  • Adhered to health and safety procedures in the workplace.

Education

Higher National Diploma - Accounting

West College Scotland
Clydebank, WCS
2025 - 2026

Certificate of Higher Education - Accounting

College west of Scotland
Clydebank, WCS
2024 - 2025

Skills

  • SIA licence
  • Access control
  • CCTV monitoring
  • Incident reporting
  • Risk assessment
  • Emergency response
  • Customer service
  • Data analysis
  • Full driving licence
  • Financial accounting and bookkipping
  • Preparing financial statments
  • Budgeting and cost analysis
  • Management accounting principales
  • Data analysis and problem solving
  • Numerical and analytical skills
  • Microsoft Excel and computer skills
  • Attention to details and accuracy
  • time management and organisation
  • comunication and teamwork
  • understanding of business and finance processes
  • Taxation knowledge
  • Cash handling
  • Data entry
  • Accounts payable and receivable
  • Account reconciliation

Languages

Urdu
First Language
Italian
Advanced
C1
English
Upper Intermediate
B2

Certification

Qualification

  • HND Accounting
  • HNC Accounting

National Units

  • Spreadsheets for Administrators
  • Analysis Accounting information
  • Communication
  • Handling Wages and salaries
  • IT solutions for Administrators
  • Recording cash transactions
  • Management of marketing and operations
  • Management of People and finance

Hobbies and interests

Hobbies & Interests

I enjoy going to the gym regularly, which helps me build discipline, time management, and maintain a healthy lifestyle.

Timeline

Security Officer

OCS Group UK
10.2023 - Current

Checkout Operator

Asda
10.2022 - 01.2023

Operator

Soapwork Factory
07.2020 - 01.2021

Higher National Diploma - Accounting

West College Scotland
2025 - 2026

Certificate of Higher Education - Accounting

College west of Scotland
2024 - 2025
Nadia Afzal