Nadeesha Jayasinghe
Sheffield,United Kingdom
Summary
Strategic and data-driven Process Excellence & Lean Leader with over 8 years’ experience leading transformational change across manufacturing, utilities, and service sectors. Proven track record in applying Lean, Six Sigma, and continuous improvement methodologies to enhance Safety, Quality, Delivery, and Cost (SQDC) performance. Expertise in cross-functional team leadership, Kaizen events, standard work, and change management, including oversight of Lean transformation projects in highly regulated industries. Currently seeking to apply my skills in a Flight Deck Lean Leader role to drive operational excellence at GE Aerospace.
Overview
19
19
years of professional experience
Work history
Customer Service & Programme Manager
Taconova UK Ltd
Sheffield
10.2024 - 08.2025
- Managed cross-functional teams handling metering and billing for 40+ utility customers.
- Led automation and data migration projects, reducing manual workload by 40%.
- Drove strategic planning and service transformation aligned with utility sector goals.
- Improved cross-functional workflows and delivered training for seamless integration.
Business Support Manager
Taconova UK Ltd
Sheffield
03.2024 - 10.2024
- Streamlined operations across all departments, enhancing admin and technical support.
- Managed CRM and sales ops, improving lead generation and strategic alignment.
- Handled budgeting and forecasting using Microsoft NAV.
Business Development Coordinator
Taconova UK Ltd
Sheffield
04.2023 - 03.2024
- Standardized business processes and implemented scalable solutions.
- Collaborated with sales and finance to support strategic initiatives.
Manager – Process Excellence
Crystal Martin Ceylon Pvt Ltd
09.2021 - 01.2023
- Led Lean projects to optimize operations and enhance SQDC.
- Built visual management systems and implemented standard work protocols.
- Facilitated cross-functional Lean workshops to foster continuous improvement.
Assistant Manager – Lean
Crystal Martin Ceylon Pvt Ltd
01.2020 - 09.2021
- Implemented TPM, QCO, and Kanban to improve delivery and efficiency.
- Developed Lean documentation and performance dashboards.
Assistant Manager – Business Development
Pristine Solutions Pvt Ltd
10.2019 - 01.2020
- Conducted market analysis and led business proposals to attract new clients.
Executive – Lean (Assistant Manager Designate)
Crystal Martin Ceylon Pvt Ltd
10.2017 - 02.2019
- Designed Lean workflows and conducted audits to support CI strategy.
- Trained teams on Lean tools and principles.
Mathematics Teacher
Lyceum International School
01.2017 - 02.2019
English Teacher
CISL
10.2009 - 03.2015
Mathematics Teacher
Negombo South International School
01.2007 - 10.2009
Education
MA - Digital Media Management
Sheffield Hallam University
MBA – Master of Business Administration - undefined
University of Suffolk
Postgraduate Diploma - Business Administration
London Business School
Skills
- Lean Transformation
- Continuous Improvement (CI)
- Operational Excellence
- Hoshin Kanri
- Gemba Walks
- Standard Work
- Kaizen & Kata Methodologies
- Root Cause Analysis (RCA)
- PDCA
- TPM
- QCO
- Kanban
- 6S
- Project & Change Management
- Data-Driven Decision Making
- Stakeholder Engagement
- ERP & BI Tools
- Microsoft Dynamics NAV
- AI-based business process tools
- Communication
- Visual Management
- Training & Capability Building
Languages
English
Italian
Sinhalese
References
Available upon request
Timeline
Customer Service & Programme Manager
Taconova UK Ltd
10.2024 - 08.2025
Business Support Manager
Taconova UK Ltd
03.2024 - 10.2024
Business Development Coordinator
Taconova UK Ltd
04.2023 - 03.2024
Manager – Process Excellence
Crystal Martin Ceylon Pvt Ltd
09.2021 - 01.2023
Assistant Manager – Lean
Crystal Martin Ceylon Pvt Ltd
01.2020 - 09.2021
Assistant Manager – Business Development
Pristine Solutions Pvt Ltd
10.2019 - 01.2020
Executive – Lean (Assistant Manager Designate)
Crystal Martin Ceylon Pvt Ltd
10.2017 - 02.2019
Mathematics Teacher
Lyceum International School
01.2017 - 02.2019
English Teacher
CISL
10.2009 - 03.2015
Mathematics Teacher
Negombo South International School
01.2007 - 10.2009
MA - Digital Media Management
Sheffield Hallam University
MBA – Master of Business Administration - undefined
University of Suffolk
Postgraduate Diploma - Business Administration
London Business School
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