Nadea Gail Farquharson Wright

• Worked flexible hours, covering nights, weekends and bank holidays.
• Supported team by demonstrating respect and willingness to help.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Increased customer satisfaction by resolving issues.
• Offered friendly, efficient customer service and handled challenging situations with ease.

Job duties as front of house, administrative were as follows…Welcoming guests by checking them in and out. Ensuring procedures and protocols were being followed. Facilitating correspondence with guests and also safeguarding their information that was provided. Also, dealing with guests complaints and inquiries.

Skills as per being an union delegate consisted of problem solving, being driven, motivated and goal driven which allows me to delegate any tasks to be as efficient as possible.

Skills Included as follows...

• Oversaw logistics and operations to deliver process optimisations and efficiencies.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Delivered high-quality results within budget and timeframe targets.

To provide advice for my colleagues where it has to do with work policies, guidelines and protocols.

Defined strategies and create a plan for us to be successful in any issue that was before us. But mostly motivated and encouraged my colleagues to communicate more openly and constructively with each other, while standing together in unity.

My responsibiities included...

Personal care for clients, meal preparation, domestic duties, administering some medications, but more importantly ,emotional support.

As short as it was, this job experience was very meaningful and taught me the significance and honour of working with people in need of support.

Answering phones and scheduling appointments with dentist, also keeping work area clean.