Nabin Chand
London,Uk
Summary
Dynamic professional with a strong foundation in problem-solving and communication skills, adept at remaining calm under pressure. Proven expertise in public speaking, team building, and leadership, complemented by a solid understanding of social media marketing and public relations. Proficient in utilising software tools to enhance productivity and achieve strategic goals. Committed to leveraging skills to drive organisational success and foster collaborative environments.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Customer service representative
Snack Town
London, City of London
2023.03 - Current
- Assisted customers in making informed decisions by providing detailed product information.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Enhanced communication channels through regular updates on company policies and promotions.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
Team leader
Alibab (Daraz Nepal)
Kathmandu, Nepal
2020.06 - 2022.02
- Devised actionable plans towards achieving set business objectives within deadlines.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Handled employee grievances professionally, minimising potential workplace disputes.
Education
Master of Business Administration - International Business
Ravensbourne University London
City of london 2024.05 - 2025.03
Skills
- Problem-solving
- Calm under pressure
- Communication skills
- Public speaking
- Team building
- Leadership
- Social media marketing
- Public Relations
- Knowledge of [Software]
Affiliations
- Foster Business
- Generating innovative ideas
- Chess and Football
Accomplishments
Campaign Champion at Alibaba (Daraz Nepal)
Languages
English
Fluent
Hindi
Fluent
Nepali
Native
Timeline
Master of Business Administration - International Business
Ravensbourne University London
2024.05 - 2025.03
Customer service representative
Snack Town
2023.03 - Current
Team leader
Alibab (Daraz Nepal)
2020.06 - 2022.02