Summary
Work history
Education
Skills
Websites
Affiliations
Languages
References
Timeline
Generic
Nabilla Rauf

Nabilla Rauf

Bradford

Summary

Experienced professional with a strong background in data annotation for AI, linguistic QA in multiple languages, and localization and translation review. Demonstrates expertise in quality assurance for annotation guidelines, ambiguity resolution, and edge case handling. Proven ability to communicate effectively with stakeholders and provide exceptional customer service. Skilled in regulatory analysis for tax compliance, financial and business analysis, audit readiness, and documentation reporting. Adept at independent remote working, aiming to leverage these skills to contribute to innovative projects within the AI and linguistic sectors..

Work history

AI Data Annotation & Model Evaluation

Outlier / Aether
United Kingdom, Remote
  • Enhanced data quality through meticulous annotation of AI-generated responses to complex prompts.
  • Resolved model failure modes, significantly improving overall system reliability.
  • Elevated text-to-data annotation processes by implementing stringent schemas and adapting guidelines.
  • Ensured dataset consistency and auditing by effectively managing edge cases.
  • Enhanced visual appeal of product lines with meticulous attention to posture, movement and facial expression during photo shoots.
  • Delivered comprehensive justifications that reinforced data quality enhancements.
  • Applied natural language processing techniques, enhancing chatbot interactions.
  • Ensured efficient data management for smooth AI operations.
  • Conducted research on latest trends in machine learning and artificial intelligence.

Linguistic QA & Localisation Contributor

Clickworker
United Kingdom, Remote
  • Assisted in reviewing multilingual text and audio-adjacent data for semantic accuracy, tone, and intent.
  • Supported assessment of acceptable localisation versus true meaning errors, focusing on modality and politeness.
  • Aided in validating speech and text data to support AI training datasets.
  • Followed detailed task guidelines to maintain consistent high-quality outputs.
  • Collaborated with other translators to complete large scale projects on schedule.
  • Reviewed written texts for grammar, spelling and contextual accuracy.
  • Studied language vocabulary, cultural background and environment-specific terms to develop and maintain advanced linguistic abilities.

Tax & Self Assessment Consultant

HM Revenue & Customs
  • Guided individuals in navigating self-assessment and tax credits through accurate compliance advice.
  • Conducted in-depth analysis of financial data and interpreted complex tax legislation for effective implementation.
  • Oversaw maintenance of sensitive records and managed case resolutions within a highly regulated framework.
  • Ensured service delivery aligned with strict quality and accuracy standards, enhancing client satisfaction.
  • Advised clients on tax implications of their business decisions, aiding informed choices.
  • Conducted detailed financial analyses for accurate forecasting.
  • Administered comprehensive audits, ensuring compliance with HMRC regulations.
  • Handled sensitive information with utmost confidentiality and professionalism at all times.
  • Trained staff on various aspects of taxation law to increase efficiency.
  • Acted as point of contact for tax-related queries, disseminating expert knowledge to clients.

Event Manager & Enterprise Assistant

Bradford Council
  • Facilitated enterprise programmes and coordinated stakeholders to enhance collaboration and project outcomes.
  • Communicated with team members for efficient task distribution.
  • Organised marketing materials for successful event promotion.
  • Met tight deadlines whilst handling multiple tasks simultaneously without compromising on quality or detail accuracy.
  • Facilitated smooth registration process by managing guest lists.
  • Participated in post-event analysis, leading to improved future planning.
  • Collaborated with cross-functional teams for cohesive event execution.
  • Assisted guests during the event, enhancing overall experience and satisfaction.
  • Liaised with speakers, providing necessary support and information.
  • Sorted out last-minute changes efficiently to ensure seamless running of events.
  • Coordinated event setup, ensuring professional presentation.
  • Prepared detailed reports post-event for management review and assessment.
  • Developed creative concepts for engaging event themes.
  • Handled logistics effectively, mitigating potential issues before events.
  • Answered questions about event layout and itinerary, handing out maps and schedules.

Receptionist

Shipley College
  • Managed front-desk operations and maintained accurate administrative records.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Kept reception area clean and neat to give visitors positive impression of the company.

Call Centre Agent

Virgo Home Improvements
  • Handled inbound and outbound calls to ensure accurate customer data management.
  • Facilitated positive customer experiences with attentive service.
  • Documented all phone interactions for record keeping and quality control purposes.
  • Used persuasive selling techniques to promote company products and services successfully.
  • Improved team productivity through effective collaboration and teamwork.
  • Handled sensitive personal data responsibly whilst maintaining confidentiality.

Retail Assistant

Tesco PLC
  • Delivered customer service in a fast-paced retail environment.
  • Assisted in stock replenishment to maintain store appearance.
  • Resolved customer complaints, ensuring satisfaction and repeat business.
  • Supported team members for improved operational efficiency.
  • Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
  • Handled transactions, maintaining accurate till records.
  • Ensured visual merchandising standards with regular display updates.
  • Processed online orders accurately and promptly for improved e-commerce service delivery .
  • Delivered excellent customer service by answering queries and providing product information.

Education

Level 3 Operational Delivery Profession - ODP

HMRC
Bradford

BTEC Level 3 - Business

GCSEs - Maths & English

BA (Hons) - Business Studies

The Open University
United Kingdom

Skills

  • Data annotation for AI
  • Linguistic QA in multiple languages
  • Localization and translation review
  • Quality assurance for annotation guidelines
  • Ambiguity resolution and edge case handling
  • Stakeholder communication and customer service
  • Regulatory analysis for tax compliance
  • Financial and business analysis
  • Audit readiness and documentation reporting
  • Independent remote working

Websites

Affiliations

  • Content Creation on TikTok
  • Travelling
  • Hair and Beauty

Languages

English
Native
Urdu
Native
Punjabi
Native

References

References available upon request.

Timeline

BTEC Level 3 - Business

GCSEs - Maths & English

AI Data Annotation & Model Evaluation

Outlier / Aether

Linguistic QA & Localisation Contributor

Clickworker

Tax & Self Assessment Consultant

HM Revenue & Customs

Event Manager & Enterprise Assistant

Bradford Council

Receptionist

Shipley College

Call Centre Agent

Virgo Home Improvements

Retail Assistant

Tesco PLC

Level 3 Operational Delivery Profession - ODP

HMRC

BA (Hons) - Business Studies

The Open University

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Nabilla Rauf