Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Nabila Kassim

London

Summary

Results-oriented Event Manager with over a decade of extensive experience in planning, coordinating, and executing high-profile events. Specialising in Marketing and Customer Services, with a proven track record in leading complex projects from conception to completion, ensuring every detail is meticulously managed. Expertise in stakeholder engagement, budget management, and the strategic implementation of event concepts. Adept at leveraging innovative digital tools and technologies to enhance event experience and outcomes. Passionate about creating impactful and memorable events that align with organizational goals and exceed client expectations.

Overview

14
14
years of professional experience
10
10
years of post-secondary education

Work History

Event Manager

American Express GBT
06.2022 - Current
  • Collaborating on end-to-end management of global events for the client Boston Consultancy Group, focusing on strategic execution and client satisfaction. Serving as dedicated account manager for Boston Consultancy Group, leading international projects across the EMESA region.
  • Overseeing designs, implementation, and evaluation of Boston Consultancy Groups partnered events, ensuring alignment with their strategic goals.
  • Manage full logistics for global conferences and bespoke client events, coordinating multiple stakeholders and resources effectively.
  • Implement sustainability and DE&I guidelines within event programs, responding to the evolving needs of the client.
  • Obtained client feedback to determine improvements for future events.
  • Negotiated costs with suppliers to meet client event budgets.

Key Achievements:

  • WWOM Event Transition: Participating in the successful transition of their flagship WWOM event into a three-city international experience in Berlin, Atlanta, and Bangkok, managing over 3000 delegates and coordinating with six hotels and multiple practice areas.

Events Coordinator

ACEVO
08.2018 - 05.2022
  • Spearheaded ACEVO's annual events program, focusing on member engagement and high-quality content delivery.
  • Led planning and execution of ACEVO's annual events programme, ensuring relevance and engagement for members.
  • Conducted research to identify key topics and themes for events, actively collaborating with members to tailor offerings to their needs.
  • Developed virtual and in-person events, leveraging online platforms to expand accessibility and engagement.
  • Provided on-site support for presenters, performers and other key stakeholders during events.
  • Oversaw on-site event operations, managing staff and volunteers to deliver exceptional guest experiences.

Key Achievements:

  • Successfully increased attendance to over 2000 participants across 80 events from April 2021 to January 2022, significantly enhancing member engagement.
  • Managed four flagship conferences, ensuring high-quality content and logistical execution for both face-to-face and virtual formats.

Events Coordinator

E2Exchange (E2E)
10.2017 - 08.2018
  • Managed high-profile customer events, ensuring flawless execution and client satisfaction.
  • Delivered high-profile customer events, managing logistics, scheduling, and compliance to ensure seamless execution.
  • Developed detailed event documentation, including schedules, floor plans, and compliance adherence with health and safety regulations.
  • Oversaw on-site event operations, managing staff and volunteers to deliver exceptional guest experiences.
  • Liaised with venues, caterers, and entertainment providers to schedule events in alignment with availability.
  • Facilitated communication between vendors, clients and internal teams to guarantee event success.
  • Obtained client feedback to determine improvements for future events.

Key Achievements:

Played a vital role in the national launch of the E2E tour, successfully planning ten additional dates across the UK, enhancing brand visibility and client engagement.

Marketing Administrator

Riley Marshall
09.2016 - 10.2017
  • Managed all marketing inquiries and facilitated effective internal communications.
  • Acted as the primary point of contact for all marketing inquiries, managing multiple diary systems and scheduling client appointments.
  • Created and distributed marketing materials to various departments, fostering internal communications and alignment.
  • Maintained updated knowledge of emerging marketing trends and technologies, continuously seeking opportunities to enhance strategies.

Key Achievements:

  • Successfully launched a new website and online portal for “Brief Your Market,” resulting in improved CRM and e-marketing capabilities.

Client Services Consultant

Hamptons International
01.2015 - 08.2016
  • Provided exceptional client support, fostering strong relationships to drive business growth.
  • Conducted market research to understand customer base and enhance products.
  • Developed targeted advice for decision-makers on how best to reach target consumers and build awareness.
  • Advised clients on optimum mix of products and distribution channels for greatest success.

Event Coordinator

Various
12.2010 - 05.2014
  • Managed a variety of live entertainment events, overseeing all aspects of production and coordination.
  • Coordinated event staff workflow and delegated tasks to maintain seamless flow of events.
  • Worked with day-of event staff to minimise delays and disruptions using critical thinking skills to solve unexpected issues.
  • Promoted upcoming events to drive awareness, increase attendance and support client success.
  • Coordinated logistics for large- and small-scale events to facilitate seamless execution.
  • Researched local venues to determine capacity requirements, pricing and availability.
  • Registered and briefed attendees on event schedules.

Education

BA in Event Management & Public Relations -

London Metropolitan University
01.2011 - 01.2014

High School Diploma -

Erith School/Sixth Form
London
01.2004 - 01.2011

Skills

  • Event Management: Comprehensive project management skills covering all phases of event planning and execution
  • Budgeting & Financial Management: Expert in preparing, monitoring, and managing event budgets, ensuring profitability while optimizing resource allocation
  • Vendor & Stakeholder Relations: Proven success in negotiating contracts, managing vendor relationships, and liaising with diverse stakeholders
  • Digital Proficiency: Advanced skills in Microsoft Office, Salesforce, Zoom, Cvent, and various event management platforms
  • Communication & Marketing: Strong ability to create engaging content and promotional materials, ensuring effective communication across channels

Custom

Available upon request.

Timeline

Event Manager

American Express GBT
06.2022 - Current

Events Coordinator

ACEVO
08.2018 - 05.2022

Events Coordinator

E2Exchange (E2E)
10.2017 - 08.2018

Marketing Administrator

Riley Marshall
09.2016 - 10.2017

Client Services Consultant

Hamptons International
01.2015 - 08.2016

BA in Event Management & Public Relations -

London Metropolitan University
01.2011 - 01.2014

Event Coordinator

Various
12.2010 - 05.2014

High School Diploma -

Erith School/Sixth Form
01.2004 - 01.2011
Nabila Kassim