Summary
Overview
Work history
Education
Skills
Timeline
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Nabeel Meah

St Albans,Hertfordshire

Summary

Dedicated hospitality professional with extensive experience in supervisory and customer service roles, demonstrating exceptional leadership, communication, and conflict resolution skills. Proven ability to ensure regulatory compliance, maintain meticulous attention to detail, and manage complex operational challenges. Currently committed to transitioning into the legal profession through CILEX, leveraging a strong work ethic, analytical mindset, and a deep commitment to legal principles and client advocacy.

Overview

4
4
years of professional experience

Work history

Hotel Waiter

Sopwell House
St Albans, Hertfordshire
07.2022 - 09.2024
  • Accurately processed transactions and maintained confidentiality with sensitive customer data, showing trustworthiness and discretion.
  • Delivered exceptional customer service in a fast-paced, high-pressure environment, demonstrating professionalism, patience, and resilience.
  • Handled guest complaints and resolved conflicts tactfully, building early experience in negotiation, empathy, and diplomacy.
  • Managed multiple tables, orders, and special requests simultaneously, showing the ability to multitask, prioritise, and maintain attention to detail under pressure.
  • Ensured compliance with health and safety regulations, reflecting a strong sense of responsibility and familiarity with regulatory frameworks.

Hospitality Supervisor

Hilton
St Albans, Hertfordshire
10.2024 - Current
  • Resolved high-pressure customer disputes with professionalism and fairness, developing conflict resolution, negotiation, and interpersonal communication skills.
  • Maintained detailed operational records and incident reports, ensuring accuracy and accountability.
  • Enforced workplace policies and employment standards, gaining practical exposure to procedural fairness and labor regulations.
  • Trained new staff on company protocols, emphasising clarity, consistency, and procedural understanding.
  • Adapted quickly to evolving priorities and customer needs, demonstrating flexibility, problem-solving, and decision-making under pressure.

Private Home Tutor

Self Employed
St Albans, Hertfordshire
09.2021 - Current
  • Explained complex concepts in accessible terms, honing the ability to break down detailed material.
  • Maintained consistent records of progress and created personalised learning plans, reflecting strong organisational habits and attention to detail.
  • Built trust and maintained professionalism with students and families, showcasing reliability, discretion, and interpersonal sensitivity.
  • Balanced multiple clients and deadlines, demonstrating self-motivation, time management, and the ability to prioritise effectively.
  • Encouraged critical thinking and reasoning in students.

Education

Certificate of Higher Education - Customer Service Practitioner

Wise Origin College
Kidderminster, Worcestershire
09/2018 - 06/2021

Scholarship - Islam

Madinatul Uloom al Islamiya
Kidderminster, Worcestershire
09/2016 - 06/2022

A-Levels - Psychology

Madinatul Uloom al Islamiya
Kidderminster, Worcestershire
09/2020 - 07/2022

Skills

  • Attention to detail
  • Conflict Resolution
  • Regulatory Compliance
  • Interpersonal Skills
  • Negotiation Skills
  • Customer Service Excellence

Timeline

Hospitality Supervisor

Hilton
10.2024 - Current

Hotel Waiter

Sopwell House
07.2022 - 09.2024

Private Home Tutor

Self Employed
09.2021 - Current

Certificate of Higher Education - Customer Service Practitioner

Wise Origin College
09/2018 - 06/2021

Scholarship - Islam

Madinatul Uloom al Islamiya
09/2016 - 06/2022

A-Levels - Psychology

Madinatul Uloom al Islamiya
09/2020 - 07/2022

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Nabeel Meah