Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Nabanita Talukdar

Aberdeen,United Kingdom

Summary

A highly motivated and results-driven Business Development professional with a solid academic foundation in International Business Management and Business Administration. Possess hands-on experience in business development, customer relationship management, event coordination, and team leadership across multiple industries, including beauty services, government-organized sports events, and food and beverage. Skilled in market research, client acquisition, and problem-solving, with a proven track record in leading teams to achieve company goals. Eager to leverage my expertise and educational background to drive business growth and operational excellence in a dynamic, multinational environment.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Shift Leader – Front of House (Part-Time)

Chaiiwalla
Aberdeen, United Kingdom
06.2024 - Current
  • Manage daily front-of-house operations, including customer service, order-taking, and team coordination during peak hours.
  • Ensure customer satisfaction by resolving issues promptly and providing a welcoming experience.
  • Oversee inventory and liaise with kitchen staff to ensure smooth service delivery, contributing to the overall efficiency of the outlet.

Business Development Manager

Akshayam
Guwahati, Assam, India
11.2022 - 06.2023
  • Led the planning, execution, and management of chess events and training camps across varied locations, ensuring successful completion within budget.
  • Liaised with government bodies for funding and event approvals, while managing financial operations including budget allocations and expense tracking.
  • Developed partnerships with local and national stakeholders to expand the reach of the chess foundation, increasing participant enrolments by 15%.
  • Coordinated team members to ensure smooth event logistics, from venue preparation to participant management.

Business Development Associate (BDA)

Urban Company (Formerly Urban Clap), Assam, India
Guwahati, Assam, India
09.2021 - 10.2021
  • Conducted in-depth market research to identify and onboard local professionals in the beauty and salon category, successfully increasing service provider partnerships by 20%.
  • Leveraged leads and local market insights to connect with professionals, presenting the benefits of joining Urban Company.
  • Handled customer complaints and feedback, working closely with the quality team to resolve service issues and improve customer satisfaction.
  • Trained and led a team of new recruits, guiding them through their onboarding process to create a cohesive and effective workforce in a Tier-2 city.

Education

MSc in International Business Management - Business Management

University of Aberdeen
Aberdeen
10.2023 - 10.2024

Bachelor of Business Administration - Business Management

The Assam Royal Global University
Guwahati Assam India
08.2019 - 09.2022

Class 12 - Humanities

Kendriya Vidyalaya AFS Digaru
Guwahati Assam India
03.2018 - 03.2019

Skills

  • Business Development & Client Acquisition: Expertise in identifying business opportunities, establishing partnerships, and driving sales growth
  • Market Research & Analysis: Skilled in analyzing market trends, competitor activity, and consumer behaviour to drive data-driven decisions
  • Event Planning & Coordination: Experience in organizing and managing large-scale events, handling logistics, budgeting, and stakeholder management
  • Team Leadership & Training: Proven ability to lead and develop teams, providing guidance and mentorship to enhance performance
  • Customer Relationship Management: Strong interpersonal skills with the ability to resolve customer issues and foster long-term relationships
  • Communication & Negotiation: Excellent written and verbal communication skills with the ability to negotiate effectively with clients and stakeholders
  • Problem Solving & Decision Making: Capable of identifying challenges and implementing innovative solutions to improve processes and outcomes

Languages

English
Fluent
Hindi
Fluent

Timeline

Shift Leader – Front of House (Part-Time)

Chaiiwalla
06.2024 - Current

MSc in International Business Management - Business Management

University of Aberdeen
10.2023 - 10.2024

Business Development Manager

Akshayam
11.2022 - 06.2023

Business Development Associate (BDA)

Urban Company (Formerly Urban Clap), Assam, India
09.2021 - 10.2021

Bachelor of Business Administration - Business Management

The Assam Royal Global University
08.2019 - 09.2022

Class 12 - Humanities

Kendriya Vidyalaya AFS Digaru
03.2018 - 03.2019

Similar Profiles

Create profile
Nabanita Talukdar