Naa Shidaa Osei
Witney,Oxfordshire
Summary
Individual with a background in business administration and accounting, backed by the success of two thriving online ventures. Holding a bachelor's degree in Business Administration with a specialization in Accounting and currently pursuing an MBA at the University of East London, this candidate is eager to channel their entrepreneurial acumen and academic achievements into making a significant contribution within a dynamic industry.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Team lead
KNS Logistics
Accra, Ghana
01.2019 - Current
- Coordinate daily delivery schedules and oversee continuous business operations.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Led an outreach campaign targeting businesses, resulting in a 30% increase in sales by effectively highlighting the value of our services through visits and calls.
- Ensured accurate and current records, data, and receipts were maintained for reconciliation purposes.
- Managed the recruitment, training, and scheduling of staff members.
- Maintained staff compliance levels with Ghana regulations through education and guidance.
- Handled more than 50 calls daily.
Team lead
Kelshi Homeware
Accra, Ghana
04.2018 - Current
- Formulate and execute comprehensive operational strategies to drive business objectives.
- Monitor inventory flow-through and schedule restock processes.
- Achieved a 30% sales increase by enhancing video and reel production on Instagram in response to a sales downturn.
- Ensure prompt and precise delivery of customer dispatch orders.
- Establish and track weekly objectives aimed at boosting product sales and revenue.
- Effectively manage challenging customer complaints and objections with professionalism, ensuring the maintenance of top-tier customer service standards.
- Executed paid Facebook advertising campaigns, utilizing allocated budgets and performance data to optimize return on investment (ROI).
Audit assistant
Margins Group
Accra, Ghana
10.2017 - 08.2018
- Evaluated the company’s risks and efficacy of its risk management efforts.
- Performed both quarterly financial audits to ensure accuracy, compliance, and risk mitigation.
- Conducted stock counts to verify accuracy of inventory records and ensure efficient inventory management practices.
- Monitored the Ghana National Identity Card project to ensure validity and legality.
- Recorded information in Word and Excel documents for reliable reference.
Accounts assistant
Ghana National Service Secretariat
Accra, Ghana
09.2017 - 10.2017
- Prepared payment vouchers to verify business transactions.
- Recorded and filed cash transactions for financial statement development.
- Produced reliable results across data entry and processing through detail-orientated work.
- Prepared withholding tax.
Education
Master of Business Administration -
University of East London
London 10.2023 -
Bachelor of Science - Business Administration
University of Ghana
Accra, Ghana 01.2014 - 04.2018
Skills
- Proficiency in MS Office applications
- Strong attention to detail and excellent organizational skills
- Effective communication skills
- Collaborative team player with proactive approach
- Ability to learn quickly on the job
Certification
Google Data Analytics
Timeline
Master of Business Administration -
University of East London
10.2023 -
Team lead
KNS Logistics
01.2019 - Current
Team lead
Kelshi Homeware
04.2018 - Current
Audit assistant
Margins Group
10.2017 - 08.2018
Accounts assistant
Ghana National Service Secretariat
09.2017 - 10.2017
Bachelor of Science - Business Administration
University of Ghana
01.2014 - 04.2018
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