Summary
Overview
Work History
Education
Skills
Education
Certification
Timeline
Generic

Naa Lamiley Owusu Damptey

Hucknall,NTT

Summary

Patient-focused nursing professional trained in optimum care, safety standards and documentation requirements. Confident in delivering treatments and conducting assessments to promote patient wellbeing and encourage recovery. Works great with colleagues and outside departments to coordinate safe, successful care.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Health Care Assistant

Servoca Nursing & Care (Agency)
06.2024 - Current
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
  • Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
  • Coordinated with healthcare professionals to update patient records, ensuring accuracy and confidentiality.
  • Enhanced patient comfort and safety by meticulously following hygiene protocols and assisting with daily living activities.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Health Care Assistant (COMPLEX CARE)

NURTURECARE LTD: CHILDREN'S COMPLEX CARE PROVIDER
01.2024 - Current
  • Offers support to children and young people with complex health needs aged 0-29 and their families.
  • Assists children and young adult with hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Chest Management (Cough Assist, suctioning etc)
  • Oxygen Therapy
  • Participates in ongoing training sessions, staying current with best practices in assisting children with disabilities.
  • Vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Peg Feeding, care for the stoma site
  • Trachea tube changing and dressing
  • Administration of medication, ensuring adherence to healthcare plans
  • Changing linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Observing patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Care Assistant

Runwood Homes
11.2023 - 05.2025
  • Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
  • Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
  • Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
  • Cleaned rooms and sanitised kitchen workspaces.
  • Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
  • Positioned and transported patients in wheelchairs or on movable beds.
  • Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
  • Provided care to patients following detailed care and rehabilitation plans.
  • Completed regular checks on patient vitals, condition and recovery.
  • Aided in bathing, dressing and general mobility.
  • Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.

National Service Person

Mother and child hospital
07.2022 - 06.2023
  • Demonstrated compassionate communication skills, empathetically delivering difficult news to patients and families.
  • Collated medical data for patient records, maintaining strict confidentiality.
  • Utilised practised skills in phlebotomy, taking patients' blood with minimal distress, discomfort or error.
  • Monitored patients' health by performing pulse and temperature checks
  • Supported charge nurse to deliver care for full wards in line with quality-of-care standards.
  • Performed in-depth prevention assessments, maintaining patient health and safety.
  • Monitored patient conditions closely, reporting and recording signs of deterioration for swift action.
  • Actively promoted best nursing practices, leading by example in providing accurate, prompt patient provisions.
  • Prepared patients for clinical procedures, providing reassurance and practical advice to ease concerns.
  • Worked with a consistently positive, friendly bedside manner to enhance patient experiences during difficult times.

Voluntary Service

NGLESHIE AMANFRO POLYCLINIC
08.2019 - 08.2022
  • Assisted at meal times, handing out and collecting used food trays, cutting open food containers and helping patients eat meals.
  • Ensured thorough patient understanding of care and treatment plans, helping them to remain in control of decisions.
  • Collected patient prescriptions promptly, ensuring minimal disruption to medication programmes.
  • Greeted and welcomed patients with warmth and compassion, providing reassurance and care throughout hospital treatments.
  • Supported nursing staff, engaging in bedside activities including music, arts and crafts and encouraging patients to eat and drink.
  • Provided dependable portering services, safely transporting patients between theatre and ward locations.
  • Welcomed new hospital volunteers, organised induction and orientation and conducted training on hospital procedures.
  • Cleaned patient space and equipment, prepared beds and restocked lab supplies.

Clinical Internship Intersemsester Placement

ST. GREGORY CATHOLIC HOSPITAL (Public health department)
06.2019 - 08.2019
  • Monitored patients' vital signs and administered medication under supervision.
  • Supported medical staff to monitor and record patient status.
  • Carefully read patient information to check for special conditions.
  • Maintained safe and comfortable environment for patients through regular cleaning and sanitising.
  • Established trust by building rapport with patients' family members.

Clinical Long Vacation Placement

ANKAFUL PSYCHIATRY HOSPITAL (Psychiatry Department)
06.2018 - 08.2018
  • Acquired new skills by shadowing senior staff.
  • Maintained safe and comfortable environment for patients through regular cleaning and sanitising.
  • Collaborated with health care team members in delivery of holistic care to patients.
  • Established trust by building rapport with patients' family members.
  • Performed procedures consistent with standards set forth by school of nursing and completed education level.

Clinical Internship Long Vacation Placement

KORLE-BU TEACHING HOSPITAL (Surgical Medical Emergency (SME) Department)
06.2017 - 08.2017
  • Assisted nursing staff with patient admission, discharge and transfer.
  • Retrieved medications from pharmacy and delivered to nurse or secured location determined by supervisor.
  • Followed plan of care provided by nursing staff to assist patient processes and outcomes.
  • Built academic experiences through practical application of skills and critical thinking.

Branch Manager

QUICK CAPITAL MICRO FINANCE LTD Kasoa
09.2010 - 06.2015
  • Designed sales and service strategies to improve revenue and retention.
  • Conducted customer feedback surveys to improve service levels.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Mentored staff to increase sales success and productivity.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.

Assistant Administrator

WELLNESS LABORATORY LIMITED Osu
03.2009 - 08.2010


  • Carried out regular archiving, aiding system performance and enabling historic referencing.
  • Updated and uploaded documents into the database quickly and accurately, keeping documentation easily accessible and up to date.
  • Received, sorted and distributed mail swiftly and accurately across multiple departments.

Healthcare Assistant

Runwood Homes
11.2023 - I currently work here
  • Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
  • Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
  • Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
  • Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
  • Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
  • Supported patient wellbeing by planning and participating in daily activities and exercise.
  • Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
  • Cleaned rooms and sanitised kitchen workspaces.
  • Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
  • Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
  • Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
  • Aided in bathing, dressing and general mobility.
  • Positioned and transported patients in wheelchairs or on movable beds.
  • Assisted in walking, talking and movement activities for rehabilitation purposes.

Education

Bachelor of Science - Nursing

West End University College
05.2019

Masters in Pubic Health - Public Health

University of Derby

Bachelor of Science - Human Resource Management

Central University College
05.2010

Skills

  • Patient assessments
  • Emergency response
  • Adaptability
  • Patient observation
  • Health education
  • Clinical documentation
  • Patient care
  • Feeding assistance
  • Professionalism
  • Recording vital signs
  • Empathy and compassionate care
  • Pediatric emergency assessment, recognition and stabilization
  • Activities of daily living ADL support
  • Care monitoring

Education

other

Certification

  • Nursing And Midwifery of Ghana Licence1
  • RGN NO: RGN63578 Registered General Nurse (Ghana)

Timeline

Health Care Assistant

Servoca Nursing & Care (Agency)
06.2024 - Current

Health Care Assistant (COMPLEX CARE)

NURTURECARE LTD: CHILDREN'S COMPLEX CARE PROVIDER
01.2024 - Current

Care Assistant

Runwood Homes
11.2023 - 05.2025

Healthcare Assistant

Runwood Homes
11.2023 - I currently work here

National Service Person

Mother and child hospital
07.2022 - 06.2023

Voluntary Service

NGLESHIE AMANFRO POLYCLINIC
08.2019 - 08.2022

Clinical Internship Intersemsester Placement

ST. GREGORY CATHOLIC HOSPITAL (Public health department)
06.2019 - 08.2019

Clinical Long Vacation Placement

ANKAFUL PSYCHIATRY HOSPITAL (Psychiatry Department)
06.2018 - 08.2018

Clinical Internship Long Vacation Placement

KORLE-BU TEACHING HOSPITAL (Surgical Medical Emergency (SME) Department)
06.2017 - 08.2017

Branch Manager

QUICK CAPITAL MICRO FINANCE LTD Kasoa
09.2010 - 06.2015

Assistant Administrator

WELLNESS LABORATORY LIMITED Osu
03.2009 - 08.2010

Masters in Pubic Health - Public Health

University of Derby

Bachelor of Science - Human Resource Management

Central University College

Bachelor of Science - Nursing

West End University College

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Naa Lamiley Owusu Damptey