Naa Lamptey
Kingston upon Hull,United Kingdom
Summary
Strategic, analytical, and results-driven Procurement professional with 4+ years of hands-on experience in procurement of Goods, Works and Services. Skilled in driving value-for-money through strategic sourcing, robust stakeholder engagement, and expert category management. Track record in managing high-value tenders, conducting technical evaluations, crafting category-specific procurement strategies aimed at meeting savings targets and negotiating contracts while ensuring compliance with procurement regulations. Recognized for delivering results through collaboration, innovation, and strong commercial acumen. Eager to contribute to cost improvement initiatives while maintaining high standards of service quality.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Customer Service Advisor
ESP Group [Transport for London and London Councils]
12.2024 - 08.2025
- Manage end-to-end order processing, including purchase order entry, returns, and payment coordination, ensuring timely and accurate fulfilment of procurement transactions.
- Liaise with internal stakeholders and suppliers to resolve order discrepancies, returns, and invoicing issues, achieving a 90% first-time resolution rate.
- Provide up-to-date product availability, pricing, and payment guidance to support procurement decisions and improve stakeholder satisfaction.
- Support continuous process improvements and ensure compliance with data protection and procurement policies throughout all transactional activities.
Procurement Manager
Ghana Shippers' Authority
01.2021 - 08.2023
- Managed procurements for capital equipment acquisition, conducting comprehensive pricing exercise, including specification development in collaboration with stakeholders, suppliers sourcing, and documentation.
- Supervised several technical skill upgrade training courses and presented reports with recommendations on needed improvements.
- Monitored supply chain metrics and identified improvement areas through data-driven analysis and implemented optimization strategies achieving 10% reduction in overall supply chain costs.
- Collaborated with cross-functional teams to embed commercial best practices and enhance procurement governance which led to reduced procurement cycle time by 30% by streamlining e-sourcing workflows and implementing standardized templates, accelerating project timelines.
Procurement Officer
Aflao Municipal Hospital
03.2019 - 01.2021
- Negotiated and managed strategic vendor contracts, ensuring SLA and KPI adherence, and driving supplier performance and continuous improvement.
- Fostered strong relationships with key stakeholders, enhancing collaboration during projects.
- Delivered tactical sourcing initiatives, negotiating pricing and terms to optimize costs and inventory levels.
- Monitored supplier performance, addressing issues proactively to maintain service quality and delivery timelines.
- Supported cross-functional projects to improve procurement processes, data accuracy, and spend visibility.
- Sourced materials worth equivalent of 2 million Pounds annually with 95% on-time delivery rate across multiple departments.
Education
MSc. - Logistics & Supply Chain Management
University of Hull
09.2023 - 08.2024
BSc. - Procurement Management
Takoradi Technical University
09.2018 - 08.2020
Higher National Diploma - Purchasing and Supply
Takoradi Technical University
09.2015 - 09.2018
Skills
- Problem-Solving & Critical Thinking
- Writing and verbal communication
- Project Management
- Team Collaboration
- Organizational Skills
- Microsoft Office 365
- Project management competence
- Proactive cost saving initiatives
- Supplier analysis
- Strategic sourcing
- Data analytics
- Contract negotiation
Certification
- Chartered Institute of Procurement and Supply (MCIPS)-Chartered Status
- Certificate in Occupational Health and Safety (OHS)
- Certified Associate in Project Management (CAPM)
Timeline
Customer Service Advisor
ESP Group [Transport for London and London Councils]
12.2024 - 08.2025
MSc. - Logistics & Supply Chain Management
University of Hull
09.2023 - 08.2024
Procurement Manager
Ghana Shippers' Authority
01.2021 - 08.2023
Procurement Officer
Aflao Municipal Hospital
03.2019 - 01.2021
BSc. - Procurement Management
Takoradi Technical University
09.2018 - 08.2020
Higher National Diploma - Purchasing and Supply
Takoradi Technical University
09.2015 - 09.2018
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