Naomié Morgan
Battersea,Wandsworth
Summary
I am a capable professional skilled in plant maintenance and horticulture, with a broad knowledge base across various areas. I work with energy and enthusiasm to complete tasks within target timeframes. I am a proven team player committed to leveraging expertise for continued career growth in dynamic environments.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Plant Technician & Administrator
The Glasshouse CIC
London, Greater London
2024.07 - Current
- Experience with working in the shop (based in Kent) to serve customers, pick and pack deliveries, run the shop independently, maintaining the standard of the shop, upkeep of the plants and online orders, cleaning duties, invoice orders onto the system and selling items.
- Training and supervising new employees within th programme
- Used Microsoft Word and other software tools to create documents and clear communications.
- Completed customer orders with speed and accuracy. Including, replying to emails and queries.
- Working across London maintaining plants in several clients (offices and open spaces & to install plants within current and new clients.
- Providing workshops and talks to companies as asocial enterprise.
Business support and training administrator
Milton Keynes College
Ripley, Surrey
2022.04 - 2023.06
- Managed resources efficiently for optimal business operation.
- Maintained high customer satisfaction rates through prompt problem resolution.
- Handled all aspects of office administration, ensuring seamless workflow.
- Organised meetings, took meeting minutes and completed follow-up actions.
- Scanned, photocopied and faxed documents according to staff support requests.
Full Time Mother
N/A
_, _
2016.03 - 2021.05
Christmas sales assistant
River Island
Marylebone, City of Westminster
2015.11 - 2016.01
- Maintained clean shop floor for a pleasant shopping environment.
- Managed stock replenishment timely, ensured availability of popular items throughout the day.
- Managed till operations, ensuring accurate transactions.
- Handled customer queries and complaints swiftly, maintaining high level of customer satisfaction.
- Promoted special offers and discount deals to stimulate sales.
Education
GCSEs - Various
Battersea Park School
London 2014.09 - 2015.06
Some College (No Degree) - Various
Western Super Mare & Milton Keynes College
Kent /2022 - /2024
Certificate of Higher Education - Social Sciences
The Open University
Kent 2022.08 - 2024.05
Skills
- Health and safety awareness
- Team player
- Supervisor experience
- Time management competence
- Confident and efficient in customer service
- Adaptive communication skills
- Plant maintenance trained
- Knowledgeable and educated in various areas
Accomplishments
FAA Level 2 Award in Good Nutrition (RQF)
FAA Level 3 Award in Emergency First Aid at work (RQF)
RHS Chelsea Flower Show 2025 - Gold Award
Certification
Fulham Reach Boat Club 2023 Award - Course
Timeline
Plant Technician & Administrator
The Glasshouse CIC
2024.07 - Current
Certificate of Higher Education - Social Sciences
The Open University
2022.08 - 2024.05
Business support and training administrator
Milton Keynes College
2022.04 - 2023.06
Full Time Mother
N/A
2016.03 - 2021.05
Christmas sales assistant
River Island
2015.11 - 2016.01
GCSEs - Various
Battersea Park School
2014.09 - 2015.06
Some College (No Degree) - Various
Western Super Mare & Milton Keynes College
/2022 - /2024