Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Timeline
Generic

Naomié Morgan

Battersea,Wandsworth

Summary

I am a capable professional skilled in plant maintenance and horticulture, with a broad knowledge base across various areas. I work with energy and enthusiasm to complete tasks within target timeframes. I am a proven team player committed to leveraging expertise for continued career growth in dynamic environments.

Overview

10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Plant Technician & Administrator

The Glasshouse CIC
London, Greater London
07.2024 - Current
  • Experience with working in the shop (based in Kent) to serve customers, pick and pack deliveries, run the shop independently, maintaining the standard of the shop, upkeep of the plants and online orders, cleaning duties, invoice orders onto the system and selling items.
  • Training and supervising new employees within th programme
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Completed customer orders with speed and accuracy. Including, replying to emails and queries.
  • Working across London maintaining plants in several clients (offices and open spaces & to install plants within current and new clients.
  • Providing workshops and talks to companies as asocial enterprise.

Business support and training administrator

Milton Keynes College
Ripley, Surrey
04.2022 - 06.2023
  • Managed resources efficiently for optimal business operation.
  • Maintained high customer satisfaction rates through prompt problem resolution.
  • Handled all aspects of office administration, ensuring seamless workflow.
  • Organised meetings, took meeting minutes and completed follow-up actions.
  • Scanned, photocopied and faxed documents according to staff support requests.

Full Time Mother

N/A
_, _
03.2016 - 05.2021

Christmas sales assistant

River Island
Marylebone, City of Westminster
11.2015 - 01.2016
  • Maintained clean shop floor for a pleasant shopping environment.
  • Managed stock replenishment timely, ensured availability of popular items throughout the day.
  • Managed till operations, ensuring accurate transactions.
  • Handled customer queries and complaints swiftly, maintaining high level of customer satisfaction.
  • Promoted special offers and discount deals to stimulate sales.

Education

GCSEs - Various

Battersea Park School
London
09.2014 - 06.2015

Some College (No Degree) - Various

Western Super Mare & Milton Keynes College
Kent
/2022 - /2024

Certificate of Higher Education - Social Sciences

The Open University
Kent
08.2022 - 05.2024

Skills

  • Health and safety awareness
  • Team player
  • Supervisor experience
  • Time management competence
  • Confident and efficient in customer service
  • Adaptive communication skills
  • Plant maintenance trained
  • Knowledgeable and educated in various areas

Accomplishments

FAA Level 2 Award in Good Nutrition (RQF)

FAA Level 3 Award in Emergency First Aid at work (RQF)

RHS Chelsea Flower Show 2025 - Gold Award

Certification

Fulham Reach Boat Club 2023 Award - Course

Timeline

Plant Technician & Administrator

The Glasshouse CIC
07.2024 - Current

Certificate of Higher Education - Social Sciences

The Open University
08.2022 - 05.2024

Business support and training administrator

Milton Keynes College
04.2022 - 06.2023

Full Time Mother

N/A
03.2016 - 05.2021

Christmas sales assistant

River Island
11.2015 - 01.2016

GCSEs - Various

Battersea Park School
09.2014 - 06.2015

Some College (No Degree) - Various

Western Super Mare & Milton Keynes College
/2022 - /2024

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Naomié Morgan