Dedicated Care Assistant with experience in residential care and customer service. Delivers person-centred care that promotes dignity and independence. Communicates effectively and builds positive relationships with residents, families, and colleagues. Committed to high standards of care and continuous learning.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work history
Health care assistant
Eastleigh Care Homes
Raleigh Mead, South Molton, North Devon
2025.04 - Current
Provide person-centred care to residents with dignity and respect.
Support residents with dressing, bathing, and daily mobility tasks.
Assisted residents with daily activities, including eating and drinking, to enhance comfort and wellbeing.
Monitor residents’ wellbeing and flag concerns to senior staff.
Complete accurate care records and documentation each shift.
Encouraged resident independence while ensuring safety and comfort in daily activities.
Built respectful relationships with residents, relatives, and multidisciplinary team to foster a supportive care environment.
Follow safeguarding, infection control, and health and safety policies.
ACADEMIC ADMINISTRATION
Brilliant Study Centre Pvt Ltd
Pala, India
2023.09 - 2024.05
Supported academic programmes and coordinated administrative tasks to ensure seamless operations.
Collaborated with staff and students to deliver effective administrative support, fostering a reliable service environment.
Used digital systems to streamline administrative processes and reduce manual effort.
Managed library resources to enhance accessibility and maintained organised records for efficient retrieval.
Oversaw store inventory and controlled stock levels for continuity.
CUSTOMER RELATIONSHIP OFFICER
SafeZone Training Consultancy Solutions
Pala, India
2020.07 - 2020.11
Managed customer enquiries and maintained customer accounts to ensure seamless service delivery.
Resolved customer issues efficiently while delivering excellent customer service.
Built strong customer relationships through effective communication, enhancing customer satisfaction.
Updated customer records regularly to ensure accuracy and support informed decision-making.