Myron Williams
Summary
Detail-oriented and highly motivated professional with a Master’s degree in Computer Science, concentrating in Cybersecurity Engineering, and 8+ years of experience in project coordination, client support, and enterprise systems. Proven ability to manage cross-functional projects, streamline workflows, and implement data-driven solutions using platforms such as ServiceNow, Salesforce, SQL, and Microsoft Office Suite. Familiar with IT service management (ITSM), cybersecurity principles, and risk mitigation strategies. Currently certified in CompTIA Security+ and actively pursuing additional credentials to strengthen technical expertise. Strong communication, problem-solving, and organizational skills with a demonstrated ability to adapt quickly to new technologies and hybrid work environments. Seeking to transition into a cybersecurity, IT support, or systems analyst role within a dynamic tech-driven organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Strategic Account Manager
Jesico Inc
10.2021 - 01.2024
- Managed a portfolio of key accounts, established and maintained enduring client relationships, communicated regularly with major clients, and effectively resolved complaints; additionally, coordinated with internal teams to align company efforts with customer needs, explored and secured new business opportunities, monitored and reported on sales performance metrics, and utilized CRM systems to enhance account management processes
Talent Acquisition Coordinator
Jesico Inc.
11.2019 - 08.2021
- Facilitated rapid recruitment and deployment of personnel for government-contracted disaster restoration projects, ensuring candidates met required qualifications and could relocate swiftly
- Achieved hiring targets by recruiting up to 1500 individuals per project, aligning with government contract deadlines and operational needs
- Enhanced project continuity and met critical milestones by streamlining recruitment processes and providing logistical support for personnel relocation
Program Coordinator
The Tate Center
12.2016 - 09.2019
- Managed daily operations and service delivery to ensure high-quality care for residents, maintaining compliance with organizational and regulatory standards
- Acted as the legal and educational representative for clients under Power of Attorney, ensuring their interests were safeguarded while maintaining transparent communication with their families
- Led staff development efforts, ensuring team members were properly certified and equipped to meet client needs, and collaborated on strategic program enhancements to improve overall effectiveness
Senior Loan Advisor
Oneloanplace.com
01.2014 - 07.2016
- Assessed client financial profiles, including debt-to-income ratios and employment status, to determine loan eligibility and align solutions with client objectives
- Crafted personalized loan strategies to meet specific client needs, focusing on suitable terms and interest rates that matched their financial goals
- Facilitated loan origination processes, ensuring full compliance with regulatory standards while maintaining high levels of customer satisfaction
- We have fostered lasting relationships with clients and industry partners, contributing to business expansion and consistent revenue generation
Education
B.S. - Allied Health, Occupational Therapy
Florida A&M University
A.A. - Psychology
Florida A&M University
Master of Computer Science - Cybersecurity Engineering
Colorado Technical University
Skills
Professional Skills:
- Project Coordination
- Problem Solving
- Communication
- Time Management
- Client Relationship Management
- Team Collaboration
- Organizational Skills
- Stakeholder Engagement
- Adaptability
- Critical Thinking
- Analytical Thinking
Technical Skills:
- CompTIA Security
- Cybersecurity Principles
- ServiceNow
- Salesforce
- SQL
- Microsoft Office Suite
- ITSM
- Endpoint Security
- Jira
- Data Analysis
- Agile Methodologies
Certification
- Security+, CompTIA
- Real Estate Agent, Pending
Timeline
Strategic Account Manager
Jesico Inc
10.2021 - 01.2024
Talent Acquisition Coordinator
Jesico Inc.
11.2019 - 08.2021
Program Coordinator
The Tate Center
12.2016 - 09.2019
Senior Loan Advisor
Oneloanplace.com
01.2014 - 07.2016
B.S. - Allied Health, Occupational Therapy
Florida A&M University
A.A. - Psychology
Florida A&M University
Master of Computer Science - Cybersecurity Engineering
Colorado Technical University
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