Myron Burton
London,Lambeth
Summary
A dedicated professional with a strong foundation in retail and sales operations, showcasing exceptional stress management skills and resilience under pressure. Demonstrates proficiency in communication and customer engagement, effectively utilising product knowledge to drive upselling and enhance customer satisfaction. Committed to fostering team building and problem-solving, with a keen awareness of time management mastery to optimise performance. Career goals include advancing within Sales industry, Exploring Sports and Artistic opportunities, through leveraging expertise in product and service knowledge to contribute to organisational success.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Sales Generalist
Adidas
London, London
10.2022 - Current
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Displayed energy and enthusiasm in fast-paced environment.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Applied positive customer service approach to increase satisfaction levels.
- Supported team by demonstrating respect and willingness to help.
- Adapted quickly in fast-paced work environment, enhanced multitasking abilities.
Brand Ambassador (Door to Door)
Benchmark Advertising
London, London
10.2021 - 01.2022
- Championed brand image by engaging with potential customers on a personal level.
- Fostered strong relationships with store management to ensure continued product visibility.
- Increased brand awareness for better market penetration through energetic and passionate promotion.
- Maintained an upbeat attitude whilst promoting the brand, creating a positive impression on potential customers.
- Provided product knowledge to customers with enthusiasm and accuracy.
- Adapted presentation style to engage audiences of varied backgrounds and ages.
- Built relationships and rapport quickly for positive public and staff communications.
- Understood customer needs and preferences to highlight product features.
- Delivered persuasive product recommendations to meet customer needs.
Brand Ambassador (Door to Door)
The limitless Group
Leicester, Leicestershire
06.2021 - 08.2021
- Explained promotional offerings and loyalty programs to incentivise purchases.
- Tracked KPIs and pursued continuous training to improve metrics.
- Documented and processed orders for customer purchases.
- Delivered persuasive product recommendations to meet customer needs.
- Engaged with potential customers and managed strong lead pipeline.
- Understood customer needs and preferences to highlight product features.
- Built rapport with new and existing customers to boost client retention.
- Gained customer interest and trust with personable attitude.
Education
Certificate of Higher Education - Architecture
De Montfort University
Leicester 10.2019 - 08.2021
A-Levels - Literature, Art and French
Graveney School
London 09.2018 - 07.2019
GCSEs - Option choices in Art, French and Computer Science
Saint Gabriels College
09.2012 - 07.2017
Skills
- Stress management skills
- Problem-solving
- Team building
- Upselling
- Time management mastery
- Retail operations awareness
- Product knowledge
- Customer engagement and interaction
- Product and service knowledge
- Resilience under pressure
- Communication proficiency
Timeline
Sales Generalist
Adidas
10.2022 - Current
Brand Ambassador (Door to Door)
Benchmark Advertising
10.2021 - 01.2022
Brand Ambassador (Door to Door)
The limitless Group
06.2021 - 08.2021
Certificate of Higher Education - Architecture
De Montfort University
10.2019 - 08.2021
A-Levels - Literature, Art and French
Graveney School
09.2018 - 07.2019
GCSEs - Option choices in Art, French and Computer Science
Saint Gabriels College
09.2012 - 07.2017