Jasper
Myles Saville
Student
Summary
-Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.
-Hardworking and passionate job seeker with strong organisational skills eager to secure marketing position. Ready to help team achieve company goals.
Overview
3
3
years of post-secondary education
2
2
Languages
Work History
Ampleforth Abbey Trust
07.2022 - 09.2022
Guest Services Assistant
Ampleforth College
Ampleforth
07.2019 - 08.2019
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Responsible for answering telephone, responding to queries both in person and online.
- Working with senior leadership to deliver high quality customer services.
- Being on call to facilitate a major film crews site orientation.
- Reviewing housekeeping staff and checking in guests.
- Coordinating the packing up of stock for removals.
- Sharing knowledge of site with key individuals.
- Used Canva to create a social media poster for advertising upcoming projects.
- Was trained in bartending and ran multiple weddings.
- Set up, organised and cleared up many events on site.
- Operated a portable tearoom to hundreds of people.
- Performed stock checks on our inventory.
- Responsible for looking after turnover each day.
- Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
- Arranged for transportation to and from airport, train station and events for visitors.
Education
Bachelor of Arts - East Asian Studies
SOAS
London 09.2020 - 07.2023
Skills
High-end guest services
Market Analysis
Marketing and advertising
Client communication
Decision-Making
Brand development
Relationship Management
Negotiation
Risk Assessments
Teambuilding
Cultural Awareness
Attention to Detail
Dependable and Responsible
Good Telephone Etiquette
Flexible and Adaptable
Problem-Solving
Interpersonal Communication
Teamwork and Collaboration
Accomplishments
-Prolific and knowledgeable user of Jasper. A high powered tool capable of changing the marketing job sector as we know it.
-Resolved product issue through consumer testing.
-Recommended software changes such as "Canva" which led to an increase of company reputation.
Software
Microsoft Word
Microsoft Powerpoint
TikTok
Microsoft Excel
Canva
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Wanderer, there is no path, the path is made by walking.
Antonio Machado
Timeline
Ampleforth Abbey Trust
07.2022 - 09.2022
Bachelor of Arts - East Asian Studies
SOAS
09.2020 - 07.2023
Guest Services Assistant
Ampleforth College
07.2019 - 08.2019