Summary
Overview
Work History
Education
Skills
Affiliations
Language
Timeline
Generic

Myles Ebere

Summary

Dedicated professional with experience in customer service and client relationship management, demonstrating strong communication, negotiation, and problem-solving skills. Skilled in handling customer queries professionally while maintaining strong client relationships and delivering high quality service. Proficient in data analysis, quantitative modelling, data interpretation, and insight reporting, with a high level of attention to detail and accuracy. Strong Microsoft Excel skills including data analysis, conditional functions, reporting, and spreadsheet management. Eager to apply analytical and customer-focused skills within a data driven and growth oriented environment.

Overview

5
5
years of professional experience

Work History

Airbnb Property Sourcer

Self Employed
Manchester
12.2024 - 06.2026
  • Sourced suitable Airbnb rental properties by engaging with landlords
  • Negotiated rental terms and agreements on behalf of clients
  • Aligned properties with client requirements to enhance satisfaction
  • Developed and nurtured professional relationships with clients and landlords
  • Coordinated property sourcing activities in a fast-paced, client-focused environment
  • Managed client enquiries and provided timely customer support
  • Collected and processed client payments accurately and efficiently
  • Demonstrated strong communication, negotiation, organisation, and relationship management skills

Delivery Driver

AFS Delivery
Manchester
11.2025 - 01.2026
  • Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
  • Recorded deliveries, collections, and customer signatures accurately to ensure compliance with company policies.
  • Loaded vehicle securely, preventing load shifting and damage during transportation.
  • Handled merchandise during delivery safely to minimise risk of damage.

University Projects

University of Central Lancashire
09.2022 - 05.2025
  • Conducted detailed data analysis and performance evaluation using MATLAB, including regression analysis, correlation studies, curve fitting, and trend visualisation to support evidence-based decision making.
  • Applied quantitative analysis techniques to compare multiple configurations and identify the most cost-efficient and high-performing solutions.
  • Demonstrated financial reasoning by balancing performance targets with cost and efficiency considerations during project decision making.
  • Created structured reports and visual presentations of analytical findings to effectively support project recommendations.
  • Validated and organised large simulation data sets, ensuring accuracy and consistency to enhance data reliability.
  • Adhered to strict project guidelines and compliance procedures, ensuring organisational efficiency and process integrity.
  • Used analytical software including MATLAB, Excel, SolidWorks, and Ansys to interpret complex data and support technical reporting.

Warehouse operative

Greggs Bakery
Manchester
07.2024 - 09.2024
  • Picked and packed customer orders accurately, ensuring timely delivery to meet daily productivity targets.
  • Selected customer orders for fulfilment, contributing to streamlined operations in the warehouse.
  • Assisted team members with picking, packing, and processing tasks, enhancing workflow and collaboration.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.

Event Steward

Manchester City Football Club
Manchester
10.2021 - 07.2024
  • Coordinated with staff to ensure smooth execution of events, enhancing attendee satisfaction.
  • Ensured safety at events by managing crowd control effectively.
  • Directed attendees to their seats, enhancing overall experience.
  • Fostered positive guest relations through professional and courteous interactions, contributing to a welcoming atmosphere.
  • Conducted pre-event briefings, promoting clear communication among team members.
  • Adhered strictly to safety regulations for a secure environment.
  • Patrolled premises regularly to maintain high security standards.
  • Reported any suspicious activities promptly, contributing towards event security.
  • Provided information on venue facilities to enhance guest comfort and overall experience.

Waiter

HMS Host
Manchester
07.2023 - 10.2023
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Managed table settings for optimal dining experience.
  • Maintained cleanliness of restaurant area through regular sweeping and wiping, enhancing customer experience.
  • Resolved complaints by actively listening and providing tailored solutions.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Completed side duties, including refilling condiments, to maintain organised workplace.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.

Education

Bachelor of Engineering - Aerospace Engineering

University of Central Lancashire
Preston
05-2025

Diploma of Higher Education - Engineering

Pendleton Sixth Form College
Manchester
05-2022

Skills

  • Customer service and client relations
  • Strong communication and telephone etiquette
  • Query handling and relationship building
  • Negotiation and conflict resolution
  • Problem solving and analytical thinking
  • Data analysis and interpretation
  • Quantitative analysis and decision making
  • Data visualisation and reporting
  • Financial reasoning and cost efficiency
  • Attention to detail and accuracy

Affiliations

I have a strong passion for football, which has been a defining part of my life from a young age, and I continue to play and train regularly. I enjoy developing myself and coaching younger players, as it allows me to build on my strengths, address weaknesses, and see how dedication and consistent effort lead to measurable improvement and success. Alongside football, I have a strong interest in technology, particularly artificial intelligence and how it can be used to improve efficiency, decision-making, and performance across industries through data, automation, and AI-driven systems. I am currently developing a strong interest in investing, particularly in the research and analysis aspect behind decision-making, including understanding the risks by evaluating information, and assessing long-term value. I am also passionate about business, especially the management of people, systems, and sales, and how understanding customer problems supported by data and technology enables organisations to deliver meaningful, high-value solutions.

Language

German
English

Timeline

Delivery Driver

AFS Delivery
11.2025 - 01.2026

Airbnb Property Sourcer

Self Employed
12.2024 - 06.2026

Warehouse operative

Greggs Bakery
07.2024 - 09.2024

Waiter

HMS Host
07.2023 - 10.2023

University Projects

University of Central Lancashire
09.2022 - 05.2025

Event Steward

Manchester City Football Club
10.2021 - 07.2024

Bachelor of Engineering - Aerospace Engineering

University of Central Lancashire

Diploma of Higher Education - Engineering

Pendleton Sixth Form College
Myles Ebere