
Dedicated professional with experience in customer service and client relationship management, demonstrating strong communication, negotiation, and problem-solving skills. Skilled in handling customer queries professionally while maintaining strong client relationships and delivering high quality service. Proficient in data analysis, quantitative modelling, data interpretation, and insight reporting, with a high level of attention to detail and accuracy. Strong Microsoft Excel skills including data analysis, conditional functions, reporting, and spreadsheet management. Eager to apply analytical and customer-focused skills within a data driven and growth oriented environment.
I have a strong passion for football, which has been a defining part of my life from a young age, and I continue to play and train regularly. I enjoy developing myself and coaching younger players, as it allows me to build on my strengths, address weaknesses, and see how dedication and consistent effort lead to measurable improvement and success. Alongside football, I have a strong interest in technology, particularly artificial intelligence and how it can be used to improve efficiency, decision-making, and performance across industries through data, automation, and AI-driven systems. I am currently developing a strong interest in investing, particularly in the research and analysis aspect behind decision-making, including understanding the risks by evaluating information, and assessing long-term value. I am also passionate about business, especially the management of people, systems, and sales, and how understanding customer problems supported by data and technology enables organisations to deliver meaningful, high-value solutions.