Myat Kyaw
Alain ,UAE
Summary
Food and beverage professional with focus on delivering quality customer service and maintaining high standards in food handling and presentation. Capable of managing customer orders, coordinating with kitchen staff, and ensuring clean and welcoming dining environment. Strong team player with knack for multitasking in fast-paced settings.
Responsible waiter , passionate about delivering outstanding quality and service. Offering 2 years of experience in industry with history of recognition for performance.
Organised, independent worker with strong time management skills. Detail-oriented and learns new tasks quickly. Possesses excellent memory and aptitude for calculations.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work History
Food and Beverage Server
Aloft Hotel
Alain, UAE
03.2024 - I currently work here
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Took accurate food and beverage orders, communicating dietary requirements to kitchen staff effectively.
- Suggested menu items and related beverages matching guest preferences.
- Managed buffet counter service, displaying food appealingly and replenishing regularly to deliver fresh, quality menu options.
- Handled customer complaints with empathy and professionalism, resolving issues to maintain high levels of guest satisfaction.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Calculated charges, issued bills and collected payments.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Handled cash and card payments precisely, ensuring food and beverage bills were accurately processed and recorded.
Waiter
Olympic hotel
Yangon, Myanmar
02.2020 - 06.2022
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Greeted new customers, answered initial questions and took drink orders.
- Handled customer complaints with empathy and professionalism, resolving issues to the satisfaction of all parties involved.
- Seated guests quickly and coordinated timely service to minimise table wait times.
Education
Graduated -
High school
Myanmar 03.2008 - 03.2016
A-Levels -
Star University (FOOD & BEVERAGE INTERNATIONAL)
Myanmar , Yangon 01.2020 - 01.2021
Skills
- Communication Skills
- Customers Service
- Food & Beverage Service
- Cash Handling
- Problem Solving and Conflict Resolution
- Motivation and Hard Working
- Team Work
- Responsibility
Languages
English
Intermediate
B1
Timeline
Food and Beverage Server
Aloft Hotel
03.2024 - I currently work here
Waiter
Olympic hotel
02.2020 - 06.2022
A-Levels -
Star University (FOOD & BEVERAGE INTERNATIONAL)
01.2020 - 01.2021
Graduated -
High school
03.2008 - 03.2016