Summary
Overview
Work history
Education
Skills
Timeline
Generic

Mya Osgood

Bristol,avon

Summary

Hardworking professional with background in sales, customer service and operations management across diverse industries. Having had experience dealing with customers on a daily basis I feel that I have the confidence to engage with people bot on the telephone and in person.

I am always willing to learn new skills

I work well with others and also can undertake tasks by myself. Currently I have recently been given the job title as supervisor in my current job, this entails cashing up at the end of the work day, doing rotas for the rest of the team various admin duties i.e telephonic other stores to check availability of an item, responding to emails and general duties.

Overview

6
6
years of professional experience

Work history

Retail sales advisor

New Look
Bristol, Avon
10.2021 - Current
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Recommended merchandise based on exact customer needs, improving sales conversion rates.
  • training new staff members to the company's best practice, merchandising and lead development techniques to fulfil sales targets
  • Operated cash registers with accuracy and processed cash and card transactions.

Glass collector

PBA Sports and social club
Bristol, Avon
09.2019 - 03.2020
  • Re-stocked bar area with glasses, snacks and refillable items.
  • Checked glasses were properly cleaned before stacking and storing for re-use.
  • Communicated clearly with bar guests, delivering friendly customer service.
  • Carefully collected glassware from bar and outside areas, reducing glass breakage.
  • Assisted bar and wait staff, completing tasks as directed to ease workflow.

Education

GCSEs - N/A

Oasis Academy Brightstowe
Bristol
09/2016 - 05/2021

NVQ Level 3 - Sports development and coaching

SGS WISE CAMPUS
BRISTOL
09/2021 - 05/2023

Skills

  • hardworking
  • Confident communicator
  • Complaint handling
  • willing to learn new skills
  • adaptability
  • reliable
  • telephone skills
  • positive and professional
  • organisation skills
  • customer service skills

Timeline

Retail sales advisor

New Look
10.2021 - Current

Glass collector

PBA Sports and social club
09.2019 - 03.2020

GCSEs - N/A

Oasis Academy Brightstowe
09/2016 - 05/2021

NVQ Level 3 - Sports development and coaching

SGS WISE CAMPUS
09/2021 - 05/2023
Mya Osgood