Max Wardeh

• A freelance contractor in senior digital product and service development roles for the past nine years
• Key recent projects include:

Worked with Assistant Director of Digital Services to define and deliver IOT product portfolio advancing Council's smart city initiatives:

• Led requirements gathering and synthesis across seven Council Directorates to create cohesive, user-focused roadmaps for IOT and sensor data products.
• Owned roadmap and projects backlog for 20+ IOT and sensor data products, including requirements documentation centred on user needs and business goals.
• Reviewed existing processes, identify and implementing improvements to facilitate the rollout of these products and services within the Digital team and across the organization.
• Established OKRs aligned to KPIs and business goals, putting in place plans to track progress through data to ensure outcomes achieved.
• Reduced project risks through early stakeholder collaboration and identifying change management requirements across departments.
• Ensured adoption of, and compliance with, relevant Government Digital Services standards and principles, improving user experience and satisfaction.

• Managed the delivery of the website and mobile app for The London Borough of Lambeth’s “Active Lambeth” project for in-sourcing the management of leisure activities
• Owned product roadmap and projects backlog management, including user stories and acceptance criteria, enabling on-time release of all committed features and meeting project milestones
• Gathered and analysed user requirements, feedback, and led design and content reviews to guide iterative product improvements through lean/agile delivery methods (Kanban)
• Managed stakeholders through open communication, balancing expectations, and resolving conflicts to foster a culture of accountability, delivery focus, and adaptability to changing requirements
• Led coaching, documentation, and change management activities to ensure smooth product rollout
• Ensured adoption of, and compliance with, relevant Government Digital Services and accessibility standards and principles, improving user experience and satisfaction.

• The Internet of Production Alliance builds open infrastructures enabling anyone, everywhere to participate in distributed manufacturing
• Led the development and implementation of the technical infrastructure for the Alliance, including recommendations to the working groups and managing consultants
• Managed the technical team and partner contractors in developing and maintaining the software tools and infrastructure to support the Alliance’s technical architecture
• Defined, managed, and contributed to the development of software projects including online manufacturing facilities maps, custom project search engine, and decentralized storage
• Led the Alliance’s work in defining and testing metadata standards and ontologies for distributed manufacturing systems
• Established OKRs, tracked measurable goals, and optimized products through continuous improvements
• Developed partnerships with expert communities and supported scoping and consultation activities and represented the Alliance in expert level events and conferences
• Championed agile methodologies to focus on lean delivery, adapt to changes, and ensure seamless adoption of standards and products.

• A start-up building a platform for 3-D immersive experiences
• Defined the technical strategy and technology roadmap for the platform and products
• Led a development team in the delivery of multiple software projects to key clients, working with the Product Director to implement agile processes along with streamlined DevOps
• Delivered continuous improvements of processes and templates, testing and acceptance criteria, ensuring coherence across technology, customer service, and content development teams
• Identified, evaluated, and recommended new technology solutions, integrations, partnerships and architecture
• Reduced infrastructure costs by 35% by auditing and optimising AWS cloud architecture and streamlining the integration and deployment pipelines.

• Defined project scope, planned and implemented the product roadmap for a start-up building a platform to help projects and organisations that are contributing to the knowledge commons connect with collaborators
• Built web-based platform for project and content management and community engagement
• Developed relationships with creators of open education resources, open-source software, open hardware designs, and open data to conduct needs analysis, define relevant use-cases, and develop user acceptance criteria
• Collaborated with educational institutions to integrate the platform with institutional Learning Management Systems.

• A start-up building a discovery portal for Virtual Reality content (immersionn.com)
• Identified, assessed, and recommended new technology solutions, integrations and architecture
• Implemented agile processes and the recruitment of new developers and development partners
• Assisted with developing and delivering investor pitches leading to securing seed funding

• Directed the development of a web-based eLearning platform, improving user engagement for Fortune-500 clients and boosting website traffic to 2 million monthly visits
• Cultivated a high-performing team of developers; streamlined and enriched the recruitment and onboarding processes
• Spearheaded the adoption of cutting-edge technology solutions and integrations
• Fostered strategic alliances, enhancing the technological ecosystem and expanding service offerings.