Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muzhgan Sadat

Muzhgan Sadat

Operations and Administration Coordinator
London

Summary

A highly organized professional with 9 years of experience in operations and administration. Skilled in coordinating meetings, managing schedules, and supporting teams. Experienced in client engagement, event logistics, and ensuring smooth operations across departments. Proven ability to manage staff, foster communication, and collaborate with internal and external partners. Adept at creating organized environments and driving successful outcomes in dynamic settings. Fluent in multiple languages with strong cultural awareness.

Overview

2025
2025
years of professional experience
6
6
years of post-secondary education

Work History

Student

Birkbeck University of London
London
10.2023 - 10.2024

I received a Chevening scholarship to pursue my second master's degree at Birkbeck, University of London, and during this period, I was not working.

Consultant

International Organization for Migration (IOM)
Islamabad
06.2022 - 08.2023
  • Conducted detailed interviews with immigration applicants, ensuring accurate documentation of cases and compliance with immigration policies
  • Conducted in-depth assessments to address migration-related challenges, ensuring alignment with IOM objectives and client needs
  • Prepared detailed over 100 reports and presentations, effectively communicating insights and recommendations to diverse audiences
  • Monitored and evaluated program impacts, providing continuous improvement recommendations
  • Assessed applicant eligibility, identified discrepancies, and resolved issues to streamline the immigration process
  • Collaborated with legal teams to ensure cases were processed within a timely manner, while providing interpretation services where needed
  • Maintained strict confidentiality, safeguarding sensitive personal and immigration data
  • Achievement: Successfully processed over 500 immigration cases, significantly contributing to the timely decision-making process of the IOM

Administrator Officer

UNDP
Kabul
- 12.2021
  • Led a major educational project involving 50 students, ensuring they received the necessary services, support, and resources to achieve project objectives
  • Assisted in the daily operations of the project, coordinating activities and provided logistical and administrative support to ensure smooth execution
  • Managed program budgets and ensured efficient allocation of resources to meet the needs of students and project goals
  • Collaborated with internal departments and external partners to enhance educational outcomes and integrate project efforts with broader development initiatives
  • Implemented standardized procedures to streamline communication, improve operational efficiency, and boost team collaboration
  • Ensured timely delivery of project milestones by addressing challenges and facilitating coordination between various stakeholders

Event Organiser

UN Women
Almaty
02.2020 - 01.2021
  • Organized and executed events that supported UN Women's objectives, ensuring each event attracted the intended audience and ran smoothly
  • Worked closely with local communities and international partners to coordinate events that raised awareness on gender equality, ensuring alignment with cultural contexts
  • Managed event budgets by negotiating with suppliers and vendors to secure cost-effective deals, while keeping all logistical details on track
  • Promoted events through social media and local channels to boost participation and reach wider audiences, adapting strategies as needed to suit the local environment
  • Coordinated with local authorities and partners to ensure all necessary permits and regulations were in place for smooth event execution
  • Gathered and analyzed feedback from participants and stakeholders after events to improve future planning and ensure objectives were met

Sales Assistant

Cosmart
Almaty
12.2019 - 05.2020
  • Provided personalized customer service, assisting shoppers in finding the right cosmetics and skincare products based on their needs and preferences
  • Regularly updated product displays and ensured shelves were stocked, creating an organized and visually appealing shopping environment
  • Conducted basic market research by listening to customer feedback and observing sales trends, helping the store stock popular items and avoid excess inventory
  • Worked with the sales team to plan and run promotions, such as discounts and in-store demonstrations, which helped boost foot traffic and sales
  • Managed day-to-day tasks such as handling cash, processing transactions, and ensuring accurate end-of-day reports
  • Responded to customer questions and resolved issues quickly and professionally, contributing to a positive shopping experience and repeat business

Admissions Officer

Kardan University
Kabul
02.2017 - 06.2018
  • Processed and reviewed student applications, ensuring all required documentation was accurate and complete
  • Conducted interviews and assessed candidates to determine their eligibility for admission, providing feedback to applicants
  • Collaborated with academic departments to align admission criteria with program requirements and ensure a smooth admissions process
  • Maintained and updated applicant records in the database, ensuring data accuracy and compliance with privacy regulations
  • Provided support and guidance to prospective students and their families, answering inquiries and offering advice on the admissions process
  • Coordinated open days and campus tours to help prospective students understand the institution's offerings and environment

Education

Master of Science - Sports Management

Birkbeck University of London
London
10.2023 - 10.2024

Master of Business Administration - Finance

Kazakh British Technical University
Almaty
08.2020 - 08.2021

Bachelor of Business Administration - Management

Gawharshad University
Kabul
04.2013 - 01.2017

Skills

Report-writing

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Languages

Urdu
English
Persian

Timeline

Student

Birkbeck University of London
10.2023 - 10.2024

Master of Science - Sports Management

Birkbeck University of London
10.2023 - 10.2024

Consultant

International Organization for Migration (IOM)
06.2022 - 08.2023

Master of Business Administration - Finance

Kazakh British Technical University
08.2020 - 08.2021

Event Organiser

UN Women
02.2020 - 01.2021

Sales Assistant

Cosmart
12.2019 - 05.2020

Admissions Officer

Kardan University
02.2017 - 06.2018

Bachelor of Business Administration - Management

Gawharshad University
04.2013 - 01.2017

Administrator Officer

UNDP
- 12.2021
Muzhgan SadatOperations and Administration Coordinator