Mutiat Omowunmi Agboola

• Delivering personalized care marked by empathy, kindness, and respect
• Furthermore, I am devoted to enhancing the organization's reputation through exceptional service and unwavering dedication
• Provide personal care assistance, including bathing, dressing, grooming, and toileting
• Administer medications according to prescribed schedules and dosage, maintaining accurate records
• Offer emotional support, actively listening, providing empathy, and reassurance
• Assist with daily living activities such as meal preparation, eating, mobility, and exercise routines
• Ensure the child's safety by identifying and addressing potential hazards in the living environment
• Monitor the child's health, including vital signs, physical appearance, and behaviour, reporting any concerns
• Implement behavioural strategies and interventions to manage challenging behaviors
• Support the child's education by assisting with homework and engaging in educational activities
• Act as an advocate for the child, ensuring their needs and best interests are considered in decision-making
• Maintain accurate documentation of care activities, incidents, and changes in the child's condition
• Collaborate with the child's family, caregivers, and professionals to create and review care plans
• Engage in professional development activities to enhance knowledge and skills in supporting vulnerable children.

• Maintained patients appointments, cancellations and updating records
• Entered patient's information into the database
• Maintained cleanliness and sanitary needs of space
• Prepared correspondence and maintained required records and documentation
• Ensured patient's data confidentiality
• Recorded patient's health conditions
• Checked inventory supplies, maintained office equipment and ordered replacements as needed
• Looked regularly after patients and ensured feeding at designated times

 Handled enquiries about all products and services.
 Managed and resolved customers’ complaints.
 Informed customers by explaining procedures.
 Followed up customers’ calls where necessary.
 Treated account related issues.
 Maintained a database of customer information.
 Escalated inquiries to the appropriate supervisor, when necessary