MUSTAPHA UMAR LANCHEE

• Maintained current knowledge of government policy decisions, reviewing daily briefings and reports.
• Established research frameworks to unearthed and fight corruption, wastage and mismanagement in government.
• Built and nurtured wide-ranging network of contacts to stay up to date on all current government policy changes.
• Researched, analyzed and produced evaluations and briefings on current and anticipated policy, security strategy and leadership structure.
• Provided media commentary on public policy and political issues and events.

• Managed more than 300 calls in one day.
• Assisted people in life-threatening situations through various intervention techniques.
• Used dispatch system correctly to maximize resources.
• Prioritized emergency, urgent and routine calls appropriately to best meet service user needs.
• Answered calls promptly and calmly, providing empathetic and professional service throughout.

• Designed and implemented revenue collection scheme which led to over 50% increase in revenue for Chantan Zonal Council
• Record keeping, copying, bundling, binding and stored hardcopy files.
• Performed administrative tasks, document and report development for inter-departmental use.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Managed data and confidential information on stakeholders
• Scheduled office meetings and client appointments for staff teams.

Roles/Achievements

• Established reading and morale etiquette club to improve reading skills and responsible behaviors among students.
• Established sub-committee of Parents and Teacher Association (PTA) which helped to reduce about 15% absenteeism and improved punctuality among students.
• Established positive relationships with students, parents, fellow teachers and school administrators.
• Prepared lesson notes, taught and assessed students.

Roles/Achievements

• Prevented child trafficking during Social Enquiry Report visits for adoption cases.
• Prevented juvenile offenders from getting custodial sentence into adult prison.
• Prepared for and participated in planned court-related work to support vulnerable individuals.
• Recognized and addressed social work needs of individuals with mental health problems and learning disabilities.
• Attended mandatory in-house and external training for safe-guarding children and vulnerable adults.
• Engaged with welfare benefits team and external agencies to address legal, medical cost, financial and housing issues.

• Organize press conferences, press releases, explaining party position on major policy stands and decisions, maintain contact with journalists and media.

• Organizing meetings, writing minutes, correspondence with NSS Personnel, planning and executing events.

• Presided over meetings, maintained contact with Member Universities, led students’ delegation to NUGS and GUPS congresses, organized seminars, conferences and other programs.

Chaired meetings, supervised the review and draft of new Constitution for the Student Representative Council.

• Responsible for resolving litigations, decided on petitions brought by students.

• Responsible for fund raising, event planning, accountability and reports writing