MUSTAFA ONUR YUKSEL
London,Greater London
Summary
Experienced and results-driven General Manager with a proven track record of building high-performing teams, driving operational excellence, and delivering exceptional customer experiences. Skilled in staff training and development, inventory management, and problem-solving. Passionate about creating memorable moments for guests and dedicated to achieving business targets. Ready to leverage my skills and experience to contribute to a dynamic and successful restaurant team.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work history
Director
The Olive Restaurant
London
2023.10 - Current
General manager
The Olive Restaurant
London, City of London
2018.08 - 2023.10
- Assisted in the daily operations and achieved employee satisfaction
- Operating inventory management for minimizing food wastage
- Recruited trained and supervised a team of staff
- Oversee daily operations, ensuring the highest level of customer satisfaction and increasing positive reviews
- Generated regulations and safety standards checklist and reminders for health inspections
- Assessed equipment and kitchenware needs, ordering replacements and repairs
- Applied or renewed, and ensured compliance with licenses
- Managed Google and social media reviews, customer complaints
- Greeted customers providing friendly welcoming customer services
- Supervised financial transactions and reporting to the Accountants
- Monitored payroll and employee time tracking
Server
Old Fire Restaurant
London, City of London
2018.01 - 2018.07
- Helped management and kitchen staff
- Established menu knowledge
- Exceed sales target by up-selling appetizers and drinks based on specific tastes and interests of the diner
- Assisted co-workers in rush hour periods
- Scheduled reservations
Production manager
Sports TV Turkey
Istanbul, Turkey
2012.02 - 2017.07
I was a production manager in sports broadcasting, working with a team to plan large outside broadcasts of live events, daily sports news, and special features.
Production Asistant
Birand Production Turkey
Istanbul, Turkey
2009.07 - 2010.02
I worked as a production assistant for the documentary of Metin Oktay, one of the masters of sports life. I also worked as a broadcast and project assistant for the news program called 32.Gun of Mehmet Ali Birand, one of the leading journalists in Turkey
Education
Bachelor of Arts - Media and Communication
Girne American University
Kyneria, Cyprus 2004.09 - 2008.06
Skills
- Leadership
- Problem-Solving
- Customer Service
- Clear Communication
- Motivating
- Organizational skills
- Multitasking
- Hygiene awareness
- Financial acumen
- Market research
- Business development
- People management
- Sales strategy
- Brand development
- Community relations
- Multicultural understanding
- Budget management
- Profit and loss analysis
Affiliations
- Football, Journalism
Languages
Turkish
Native
English
Fluent
Timeline
Director
The Olive Restaurant
2023.10 - Current
General manager
The Olive Restaurant
2018.08 - 2023.10
Server
Old Fire Restaurant
2018.01 - 2018.07
Production manager
Sports TV Turkey
2012.02 - 2017.07
Production Asistant
Birand Production Turkey
2009.07 - 2010.02
Bachelor of Arts - Media and Communication
Girne American University
2004.09 - 2008.06