MUSTAFA SURA
London south east,Greenwich
Summary
Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
3
3
years of professional experience
Work History
Restaurant cashier, Receptionist
SOHAIL SIR (SIGDI RESTAURANT)
Surat
01.2023 - 04.2024
- Completed an opening and closing procedures each day.
- Resolved customer complaints and answered queries about available products.
- Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
- Helped meet business needs by working extra 2 hrs shifts.
- Counted change correctly and issued customer receipts.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Greeted most of the customers entering store and responded promptly to customer needs.
- Kept reception area clean and neat to give visitors positive impression of the company.
Store manager, supervisor
ADARSH BAKERY
MUMBAI
01.2021 - 11.2022
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Oversaw business staffing and training, building successful, customer-focused team.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Planned logistical operations for safe transportation, storage and sale of goods.
- Analysed consumer data to predict future purchasing trends for informed decision-making.
- Established clear budgets with sound controls to keep business operating with optimum finances.
- Directed retail and wholesale operations thoroughly to boost efficiency.
Education
Bachelor of Science - DATA SCIENCE
University of Greenwich
London 09.2024 -
Certificate of Higher Education - SCIENCE
K.H.M.W college of SCIENCE
INDIA 03.2023 - 04.2024
Diploma of Higher Education - Mechanical Engineering
M.H. Saboo Siddik Polytechnic
INDIA 07.2016 - 04.2019
Computer course - WEB DEVELOPMENT
I.C.I.T Computer institution
INDIA 05.2024 - 08.2024
Secondary Education - General
Scholars High school
INDIA 03.2015 - 04.2016
Skills
- Cash handling
- Cash management
- Microsoft Excel
- Mathematics
- Order taking
- Cash counting
- Multi-tasking
- Professional appearance
- Complaint handling
- Product knowledge
Affiliations
- love Maths and Computer related things.
- Enjoy working with others and gaining different experience.
- Love to learn new things and add them as a new skill.
Languages
English
Advanced
Hindi
Native
German
Beginner
Gujarati
Native
Urdu
Native
Timeline
Bachelor of Science - DATA SCIENCE
University of Greenwich
09.2024 -
Computer course - WEB DEVELOPMENT
I.C.I.T Computer institution
05.2024 - 08.2024
Certificate of Higher Education - SCIENCE
K.H.M.W college of SCIENCE
03.2023 - 04.2024
Restaurant cashier, Receptionist
SOHAIL SIR (SIGDI RESTAURANT)
01.2023 - 04.2024
Store manager, supervisor
ADARSH BAKERY
01.2021 - 11.2022
Diploma of Higher Education - Mechanical Engineering
M.H. Saboo Siddik Polytechnic
07.2016 - 04.2019
Secondary Education - General
Scholars High school
03.2015 - 04.2016
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