Muskan Sukheja

• Support the Lead to manage and coordinate the day-to-day sample management and associated laboratory activities associated with specimen reception and in his absence takes charge.
• Managed daily operations to sustain high productivity levels.
• Maintain an accurate record of the work undertaken, including both manual and computerised records.
• Participate in the training and development of Genomics specimen reception staff in accordance with laboratory policies and procedures, ensuring compliance and maintaining operational integrity.
• Supported service improvement initiatives and staff development to meet evolving needs of GLH specimen reception through independent smaller projects.
• Undertake audits and troubleshooting of existing assays to facilitate internal quality control.
• Ensure the communication of problem samples to the Technical Leads, Scientists, clinicians and/or senior colleagues
• Communicate with service users including specialists and consultants and liaise with pathology department sample receptions regarding their needs including supporting service improvement
• Liaise with other trusts, agencies, suppliers in relation to services required
• Participate in recruitment for genomics specimen reception, inducting new staff and conducting appraisals for junior team members.
• Applied critical thinking skills to analyse problems and identify effective solutions.
• Demonstrated energy and enthusiasm in fast-paced work environments to enhance team morale.
• Created documents and clear communications using Microsoft Office.
• Supported open communication for stronger team cohesion.
• Solved complex problems through detailed analysis and evaluation.
• Kept professional knowledge current through regular training courses.
• Led internal meetings to promote collaboration and productivity.

• Book samples into system for testing and priority triage.
• Run routine genomic techniques following the rota schedule.
• Structure and oversee specimen reception workflow for smooth processing.
• Serve as first point of call for booking queries.
• Troubleshoot laboratory booking problems and resolve day-to-day issues.
• Maintain patient sample banking system for compliant storage.
• Prepare and package DNA samples and cultured cells for dispatch.
• Relabel and transfer DNA for further testing requirements.
• Support training of new staff as directed by senior staff.
• Participate in lab team activities to develop and maintain policies.
• Assist in implementing and maintaining laboratory policies and procedures.
• Write SOP drafts and edit updated versions when required.

• Manufacture chemotherapy using aseptic techniques and good manufacturing practices.
• Maintain compliance with all patient/client confidentiality frameworks, quality assurance requirements, and safety parameters to alleviate potential risk proponents while handling hazardous materials.
• Develop and implement project plans supporting clinical initiatives to elevate performance and ensure service delivery excellence.
• Supervise and mentor staff when necessary; devise and implement efficient workflow processes, guide daily productivity, and incorporate modifications to improve the functionality of personnel and technical activities.
• Assemble starting materials and label finished products as specified.
• Transport released products to the required departments and wards.
• Monitor and evaluate environmental conditions by setting the settle plate in different areas.
• Foster inter-departmental relationships to enhance organisational agility and achieve key objectives.
• Prioritise requirements and demonstrate exceptional organisational capabilities to promote project synergy and synchronize conflicting demands without compromising work quality.
• Supervise and mentor staff when necessary; devise and implement efficient workflow processes, guide daily productivity, and incorporate modifications to improve the functionality of personnel and technical
  activities.
• Liaise periodically with senior management to ensure alignment of strategic goals and ensure optimal delivery of health services and clinical research.

• Provided information in response to product and service requests; explained product features/benefits, directed customers to sales floor product locations, and processed customer payments.
• Conceptualised creative solutions to client issues, quality service standards, social perceptiveness, customer needs assessments, product knowledge, promotion, and demonstration.
• Delivered seamless customer-focused service and capitalised on consultative sales methods to increase customer satisfaction, drive profitability and maximise retention.

• Conducted biochemistry, haematology, histopathology and cytology tests; increased skills base, learned techniques and ethics requirements.
• Prepared specimens/samples and performed laboratory tests to produce reliable and precise data to support scientific investigations.
• Performed routine tasks accurately and strictly adhered to best practices, methodologies and analysis procedures.
• Constructed, maintained and operated standard laboratory equipment, including centrifuges, titrators, pipetting machines and pH meters.
• Increased industry knowledge by keeping up to date with new technical developments, tools and best practices to save time, maintain quality and improve reliability.