Muskan
Leicester
Summary
Compassionate Healthcare Professional with a Master's in Biomedical Laboratory Science and hands-on experience in phlebotomy, clinical sample handling, and diagnostic testing. Delivered safe and accurate patient care through effective communication and teamwork, while maintaining confidentiality and adherence to infection control protocols. Focused on enhancing patient well-being by providing personalized support and striving for HCPC registration.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
HEALTHCARE ASSISTANT
SUTTON IN THE ELMS CARE HOME
LEICESTER
04.2026 - Current
- Support residents with daily care needs in a care home setting, including personal care, mobility, meals, medication support, safeguarding, infection control, and health and safety procedures. Build trusting relationships with residents, families, nurses, and the wider healthcare team while providing compassionate, person-centred care.
- Supporting elderly residents with daily care needs in care home settings.
- Providing care and emotional support to residents with dementia and residents with capacity needs.
- Assisting residents with personal care, mobility, meals, and medication support.
- Building good communication and trusting relationships with residents and their families.
- Following safeguarding, infection control and health and safety procedures.
- Working closely with nurses and healthcare team to provide safe and compassionate care.
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored and recorded vital signs, reporting changes to nursing staff promptly.
Pharmacy Assistant
Hamilton Pharmacy
Leicester, United Kingdom
12.2024 - 05.2026
- Provide pharmacy and phlebotomy support in a busy community healthcare setting, including dispensing support, excellent customer service, accurate stock control, expiry-date checks, and collection of patient blood samples in line with phlebotomy protocols. Work closely with colleagues to maintain clear communication, safe practice, and efficient service delivery.
- Assisted pharmacists in preparing and dispensing medications accurately
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies
- Provided exceptional customer service, addressing patient inquiries and concerns
- Processed prescription orders efficiently using pharmacy management software
- Educated patients on medication usage and potential side effects
RESEARCH STUDENT
SHEFFIELD HALLAM UNIVERSITY
05.2025 - 09.2025
- Conducted research in a clinical environment on an antimicrobial coating containing bacteriophages, using aseptic and septic techniques, microbial assays, and quantitative and qualitative testing. Analysed results, presented findings, and developed strong laboratory research, data interpretation, and scientific communication skills.
- I worked in a real-based clinical environment setting and conducted research on the development of an antimicrobial coating containing bacteriophages.
- Performed aseptic, septic techniques, microbial assay, analysed and interpreted the result.
- Performed quantitative and qualitative assays such as plaque assay, MIC, and MBC testing to assess phage activity and coating effectiveness against bacterial contamination.
- Presented findings and data through oral presentations and dissertation.
CLINICAL LABORATORY INTERNSHIP
SRI GURU RAM DAS CHARITABLE HOSPITAL
AMRITSAR, PUNJAB
11.2023 - 05.2024
- Completed clinical laboratory internship across hematology, histopathology, microbiology, immunology, and blood bank departments. Gained hands-on experience in venepuncture, capillary blood collection, quality control, instrument calibration, data entry, and accurate record keeping while supporting patient comfort, safety, and sample integrity.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Prepared and conducted diagnostic testing in hematology, histopathology, microbiology, immunology, and blood bank.
- Gained hands-on experience in dealing with the patients within the laboratory environment.
- Performed daily based quality control, instrument calibration, maintained data entries and records of the patients.
- Performed venipuncture and capillary blood collection while ensuring patient comfort, safety, and accurate sample collection.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
Master of Biomedical Laboratory Science - Biomedical Laboratory Science
Sheffield Hallam University
Sheffield - UK09-2025
Bachelor of Science - Medical Laboratory Technology
Shri Guru Ram Das University of Health And Science
Amritsar, India05-2024
Skills
- Venepuncture, Specimen handling, Patient identification and consent, Infection control, Specimen management, Quality control and calibration, Professional teamwork, Clinical documentation and data entry, Phlebotomy protocols and support, Blood sample collection and awareness, Patient comfort and anxiety management, HCPC registration awareness
- HCPC registration pathway awareness and commitment to continuous professional development
- Supporting personal needs
- Meal preparation
- Empathy and compassionate care
- Patient assessment
- Patient care
- Patient care
Accomplishments
NHS Competence Phlebotomist Certificate - July 2026
Competent in venepuncture, patient identification, specimen collection and handling, infection control, and safe phlebotomy practices in accordance with NHS standards.
Certification
Phlebotomist Training (Tuli Phlebotomist Training): CPD-certified level 3 training with practical experience in venepuncture and blood sample collection, awarded a certificate of proficiency.
- Introduction of safeguarding-: Level 1
- Safeguarding children and adults-: Level 2
- Infection prevention and control-: Level 2
- Basic life support
- Choking prevention
- Disability and autism
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
HEALTHCARE ASSISTANT
SUTTON IN THE ELMS CARE HOME
04.2026 - Current
RESEARCH STUDENT
SHEFFIELD HALLAM UNIVERSITY
05.2025 - 09.2025
Pharmacy Assistant
Hamilton Pharmacy
12.2024 - 05.2026
CLINICAL LABORATORY INTERNSHIP
SRI GURU RAM DAS CHARITABLE HOSPITAL
11.2023 - 05.2024
Master of Biomedical Laboratory Science - Biomedical Laboratory Science
Sheffield Hallam University
Bachelor of Science - Medical Laboratory Technology
Shri Guru Ram Das University of Health And Science