Mushadak Aga
London
Summary
I am a highly skilled and adaptable professional with a proven track record of delivering results. With strong problem-solving and communication skills, I excel in challenging environments and thrive under pressure. In addition, I possess excellent organizational and attention to detail skills, allowing me to consistently produce high-quality work. Overall, I am a dependable and results-driven individual who is passionate about exceeding expectations and achieving excellence .
Overview
9
9
years of professional experience
1
1
Certification
Work history
operation Support
Bidvest Noonan
03.2019 - Current
- Conducted thorough building compliance checks, meticulously documented findings on Elogbooks, and efficiently raised callouts for contractors to address identified issues
- Proficiently utilized E-Links Software to run regular building lifts report, meticulously identifying and documenting any service-related issues
- Providing excellent customer service by actively listening to customer needs, resolving issues promptly, and ensuring a positive experience
- Successfully facilitated leasing agreements by effectively leasing between DSM team and clients ensuring seamless communication and meeting client requirements
- Incident report writing with track record of accurately documenting and analyzing incident, ensuring clear and concise reporting
- Training new colleagues on procedures and policies
- Collaborating with the training department to identify team development needs and successfully scheduled and coordinated training session for the team.
Trade Manager
Morrison
01.2018 - 03.2019
- Manage a large Grocery department to deliver in-store targets
- Manage and control store standards daily
- Management experience on Nights
- Duty Manager experience.
Grocery Manager
Tesco
London
12.2014 - 01.2018
- Assisted customers efficiently and professionally in a timely manner
- Managed a large grocery team to deliver targets
- Handled and improved SBA sales
- Achieved highest customer service award - Gold Service Superstar 2015
Education
Level 5 qualification in Operation Management -
Certificate in Level 3 Team leading - undefined
Level 2 in Customer Service -
Bidvest Noonan
Bachelor's degree - Commerce
Goa
Skills
- Flexibility and adaptability
- Emotional intelligence
- Effective communication
- Problem-solving
- Leadership
- Operational support
- Facility management
- Planning and Coordination
- Written Communication
- Payroll administration
Certification
3-day first aid
IOSH Health & Safety
IOSH Managing Safety
Counter Terrorism for security teams.
SCR for manager with NPSA
Radiation protection supervisor
Timeline
operation Support
Bidvest Noonan
03.2019 - Current
Trade Manager
Morrison
01.2018 - 03.2019
Grocery Manager
Tesco
12.2014 - 01.2018
Level 5 qualification in Operation Management -
Certificate in Level 3 Team leading - undefined
Level 2 in Customer Service -
Bidvest Noonan
Bachelor's degree - Commerce
Goa
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