Musawer Bawafa
London,City of London
Summary
An energetic, confident, and welcoming individual with a strong focus on customer satisfaction and a creative approach to problem-solving. I believe that pursuing a part-time role in the fashion retail sector will allow me to develop a wide range of skills and further enhance my experience. I am eager to contribute my positive attitude and enthusiasm for fashion to a dynamic team, while also gaining valuable insights into retail operations, customer engagement, and trend analysis.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Retail Sales Assistant
Zara
London, Middlesex
2022.07 - 2023.11
- Provided excellent customer service to maximise sales.
- Operated cash registers with accuracy and processed cash and card transactions.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- A friendly and helpful approach to customers and colleagues.
- The ability to multitask and handle the pressure of a busy day.
- Drive and ambition to complete the tasks in a timely and effective manner.
- Assisted with preparing the season sales, designer collaborations and regular seasonal campaigns.
Work Experience
LEGO Company Limited
London
2024.02 - 2024.02
- Adapted to new situations and learned new skills quickly.
- Worked productively with team members to achieve common goals.
- Showed initiative and willingness to take on new challenges.
- Managed time effectively to meet deadlines.
Sales Assistance
Fast Stitch Richmond
Richmond
2021.03 - 2022.04
- Served customers to drive sales and deliver top-quality experiences.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Supported team by demonstrating respect and willingness to help.
- Carried out day-to-day duties accurately and efficiently.
- Applied positive customer service approach to increase satisfaction levels.
- Used tills to serve customers.
Education
A-Levels - STEM
Greenford High School
Southall 2022.09 - 2024.06
GCSEs - STEM
Rooks Heath College
Harrow 2017.09 - 2022.07
Skills
- Communication skills
- Team building
- Problem-solving
- Self motivated
- Time management
- Customer-focused
- Interdisciplinary skills
- Decision making
Affiliations
- Football
- Swimming
- Travelling
- Epistemophilia
Languages
English
Advanced
Persian
Upper intermediate
Timeline
Work Experience
LEGO Company Limited
2024.02 - 2024.02
A-Levels - STEM
Greenford High School
2022.09 - 2024.06
Retail Sales Assistant
Zara
2022.07 - 2023.11
Sales Assistance
Fast Stitch Richmond
2021.03 - 2022.04
GCSEs - STEM
Rooks Heath College
2017.09 - 2022.07