Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline
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Musaab Hussein

Radio Networks Performance Analyst Engineer
Glasgow

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Radio Network Performance Analyst Engineer

Digs Squared
Cairo
02.2020 - 11.2021
  • Analysis of Radio network trends and KPIs from OSS and translate this into strategic & technical requirements for wide area quality improvement plans.
  • Provide insight into crowd source and drive test data to improve end to end network performance and customer experience.
  • Worked on Improved KPIs and set parameters using different software as per customer requirements.
  • Used coordination and planning skills to achieve results according to schedule.
  • Worked with customers to understand needs and provide excellent service.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Post Processing Analysis Engineer

Pulse Co. Ltd
Khartoum , Khartoum
07.2016 - 10.2019
  • Collect data from field engineers, analysis log files, report network status, and submit reports.
  • Find causes of Call Drops, Blocked Calls, Handover Failures, Coverage gaps and poor throughput and resolving it.
  • Rectifying customer complaints regarding coverage and quality and providing feedback to operator.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Collaborated with team members to achieve target results.
  • Worked with customers to understand needs and provide excellent service.
  • Used Microsoft Word and other software tools to create documents and other communications
  • Increased customer satisfaction by resolving issues.
  • Worked flexible hours across night, weekend and holiday shifts.

Drive Test Engineer

Pulse Co. Ltd
Khartoum
06.2015 - 07.2016
  • Analyzed drive test data and other performance data to improve network performance.
  • Worked on addressing customer complaints related to coverage issues for various types of networks 2G,3G and 4G.
  • Worked on SSV Site Acceptance Tests, Benchmarking, Customer Complaints and Antenna Field Survey.
  • Plan drive test routes to guarantee thorough and accurate data collection in each sector.
  • Monitored performance indicators involved in troubleshooting problem areas.

Education

Bachelor of Engineering - Communication Engineering

Gezira College of Technology
Khartoum, Sudan
10.2010 - 05.2015

Skills

Excellent analytical and communication skills

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Software

Teams

MapInfo

Atoll

Microsoft Office package

Xcap

Xcal

Probe & Probe assistant

Nemo

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Radio Network Performance Analyst Engineer

Digs Squared
02.2020 - 11.2021

Post Processing Analysis Engineer

Pulse Co. Ltd
07.2016 - 10.2019

Drive Test Engineer

Pulse Co. Ltd
06.2015 - 07.2016

Bachelor of Engineering - Communication Engineering

Gezira College of Technology
10.2010 - 05.2015

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Musaab HusseinRadio Networks Performance Analyst Engineer