Musa Sebati

Provided administrative support for daily business operations to enhance efficiency.

• Served as Secretary of Board, ensuring accurate governance documentation.
• Prepared agendas and recorded meeting minutes for distribution to stakeholders.
• Coordinated scheduling of board and management meetings to optimize participation.
• Maintained organized digital and physical records for easy access.
• Assisted senior leadership with correspondence and essential documentation.
• Ensured confidentiality and professionalism in all board-related matters.
• Maintained organised filing system documenting business operations.
• Took accurate and detailed notes at meetings covering agenda items, action points and proposals.
• Documented and shared weekly meeting minutes.
• Handled incoming calls and enquiries, offering professional assistance and directing to appropriate departments for further action.
• Created accurate reports using Microsoft Excel spreadsheets.

• Captured and updated client data in internal systems with high accuracy.
• Managed tracing documentation and administrative records to ensure organization.
• Ensured compliance with data protection regulations and maintained accuracy standards.
• Consistently exceeded daily and monthly performance targets.
• Assisted with customer inquiries and conducted timely follow-ups.

• Processed high-volume financial data while adhering to strict accuracy standards.
• Managed confidential financial information in compliance with banking policies.
• Executed customer transactions efficiently, including deposits.
• Captured transaction records and balanced daily systems for accurate reporting.
• Responded to customer inquiries professionally across in-person and internal channels.
• Provided exceptional service levels by maintaining a friendly demeanor during all transactions.
• Supported processing operations for major retail and government clients to ensure satisfaction.

Performed data capturing, filing, and document preparation with high accuracy.

• Provided comprehensive administrative support to enhance office operations.
• Engaged customers to identify needs and deliver exceptional service.
• Cultivated courteous and effective working relationships with team members.