Summary
Overview
Work history
Education
Skills
Timeline
Generic
Mursal k  Hassan

Mursal k Hassan

Shefield,United kingdom

Summary

Door Supervisor with experience in customer-facing security roles. Builds rapport using excellent interpersonal skills for professional service. Punctual and flexible for reliable support across varied shift patterns. Confident individual with strong initiative and work ethic seeks experience in door security. Skilled in diffusing situations through confident communication and judgement. Physically fit to meet active job demands. Careful security professional with physical and verbal abilities to manage incidents and restore order. Focused on prevention first and control second, with care for health, safety and wellbeing of personnel. Trained in remote and direct monitoring techniques.

I am someone who takes my work seriously and understand that the success of your organization is very much dependent on the performance of employees like me. I am resilient and confident and determined person who will always act as positive role model for your organization in this position. I consider myself to be a hardworking, self-motivated and trustworthy person. I am flexible and adaptable and I work well both in team environment and on my own

Overview

8
8
years of professional experience

Work history

Security door supervisor

Golden Crown
Sheffield, United Kingdom
10.2022 - 02.2024
  • Guaranteed security of all entry and exit points with frequent foot patrols.
  • Created and maintained secure, safe and welcoming environment for patrons.
  • Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.
  • Checked ID cards and documented details in security log.
  • Handled ID checks using company system, managing customer access or denial in line with company policy.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Enforced venue policies regarding prohibited substances and activities.
  • Used approved techniques to defuse conflict and remove unruly guests.
  • Applied crowd-control techniques to foster order and safety.
  • Eliminated unauthorised access, performing thorough identification checks to grant entrance.
  • Minimised threat of violence, conducting body searches and screening processes through X-rays and metal detectors.
  • Completed thorough incident reports, recording exact observations, occurrences and witness statements.
  • Watched CCTV footage to proactively identify suspicious or dangerous behaviour.
  • Completed regular patrols after business hours, preventing intrusions and detecting problems.
  • Collaborated with security teams and emergency services to resolve urgent situations.
  • Checked and monitored exit points to prevent unauthorised departures.
  • Kept entrances secure with consistent visitor, personnel and package screening.
  • Monitored venue grounds and adjacent areas to proactively detect risks.
  • Remained flexible in rapidly moving environment and adapted to developing situations.
  • Identified safety risks by analysing reports and camera footage.
  • Maintained accurate surveillance records and incident reporting in line with regulatory requirements.
  • Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
  • Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
  • Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
  • Upheld professional and approachable demeanor to provide customer assistance.
  • Conducted detailed searches and confiscated unauthorised or illegal items.
  • Created hazard-free environment by reporting on building damage and irregularities.
  • Inspected access points for signs of tampering and secured against misuse.
  • Investigated alarms and incidents with rigorous evidence collection.
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
  • Facilitated effective complaint management with thorough incident reports.
  • Worked in security control room to continuously monitor CCTV feeds.
  • Carried out visitor screening and searches to enforce compliance with established policies.
  • Eliminated unauthorised access through effective employee and visitor screening.
  • Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
  • Employed covert surveillance to monitor individuals and gather evidence of violations.
  • Diplomatically resolved patron conflicts to mitigate security risks.
  • Screened passengers and belongings to clear for boarding.
  • Secured cash and valuables against on-property loss or interference during transport.

Taxi driver

self-employed
Amsterdam, NL
10.2019 - 12.2022
  • Followed safe driving practices for safety of fellow travellers and passengers.
  • Arrived on time to customer appointments, maximising service efficiency.
  • Transported multiple passengers per shift efficiently and safely.
  • Delivered outstanding customer experiences with friendly and professional approach.
  • Kept vehicles spotlessly clean and tidy for maximum customer comfort.
  • Applied local road knowledge to identify best routes and avoid traffic.
  • Selected most appropriate route, accounting for weather and road closures.
  • Maintained clean, well-functioning vehicle through regular attention and care.
  • Cleaned vehicle's interior and exterior to meet high presentation standards.
  • Cared for customer safety by dropping off at secure locations.
  • Escorted elderly passengers and those with limited mobility from door-to-door.
  • Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
  • Calculated ride costs accurately, receiving cash payments and returning correct change.
  • Upheld high service standards to build customer loyalty.
  • Supported physically challenged customers to enter and disembark vehicle safely.
  • Utilised GPS navigation systems to optimise route planning.
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Offered flexible schedule to meet company and customer needs.
  • Communicated clearly with dispatch centre about route changes and customer issues.
  • Assisted passengers with managing and securing personal belongings.
  • Operated taxi service to take passengers around [Location].
  • Delivered mobility assistance for passengers with disability.
  • Booked rides using mobile service applications.
  • Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
  • Checked oil and tyre pressure to support reliable vehicle function.
  • Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
  • Determined and collected fares according to meters.
  • Regularly updated control centre on location and availability .
  • Answered, scheduled and responded to reservation calls promptly and professionally.
  • Stored passenger luggage and personal items to prevent damage.
  • Accepted and organised work requests using company app.
  • Kept strict schedules to efficiently serve regular clients.
  • Achieved high customer ratings on mobile booking systems.
  • Managed vehicle maintenance and repairs to deliver stable service.
  • Used equipment to help load and unload passengers with physical disabilities.
  • Assessed passenger fees, collected monies and secured cash against theft.
  • Carried out complex manoeuvres in busy, high pressure environments.
  • Ran loading and unloading equipment to assist with passenger or cargo at stops.
  • Completed required paperwork certifying [Type] deliveries.
  • Submitted required documentation upon journey completion.
  • Drove van for timely delivery of parcels and mail following government standards.

Production operative

DIJVERHOF
Uden, NL
01.2020 - 10.2021
  • Accurately labelled and packaged items.
  • Kept workspaces clean and organised with regular attention.
  • Maintained clean workstation to comply with safety guidelines and protocols.
  • Carried out picking and packing to production requirements, maintaining department dispatch speed.
  • Independently operated production line equipment.
  • Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
  • Operated machinery and equipment and conducted adjustments to meet safety measures.
  • Collaborated effectively with production teams to maintain excellent productivity and performance standards.

Warehouse employee

KUEHNE NAGEL
Veghel, NL
01.2018 - 12.2020
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Maintained clean, safe and orderly warehouse space.
  • Performed tagging and labelling of warehouse inventory.
  • Loaded packaged goods on to trucks for shipping.
  • Operated material handling equipment to move large and heavy loads.
  • Sorted materials on warehouse racks and shelves.
  • Prepared items for timely dispatch and safe transportation.

Royal Mail

Post.nl
's-Hertogenbosch, NL
01.2017 - 11.2019
  • Coordinated team training exercises to comply with organisational standards.
  • Oversaw resource management to maximise availability and ROI.
  • Collected real-time geolocation information to inform time-critical planning.
  • Advised superiors to strengthen military operations.
  • Used outstanding communication skills in training and battle, providing consistent clarity and accuracy of orders.
  • Led platoons to successfully execute daily plans.
  • Remained calm and effective in pressured frontline combat environments, leading troops by example.
  • Ensured thorough training and coaching for junior officers, monitoring and maintaining welfare, morale and vigilance.

Green facility employee

UZB Glopen in Rosmalen
Rosmalen, NL
01.2016 - 09.2017
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed customer orders with speed and accuracy.

Education

NVQ Level 1 -

Logistiek employee
Oss Nederlands

Scottish Qualifications Certificate -

emergency first aid
Birmingham uk
03.2024 -

Skills

  • SIA licensed
  • Problem solving
  • First Aid and CPR
  • Security Industry Authority (SIA) licensed
  • Various certificates ROC de Leijgraaf social skills,
  • Language: English good
  • Nederlands good
  • Somalisch good

Timeline

Scottish Qualifications Certificate -

emergency first aid
03.2024 -

Security door supervisor

Golden Crown
10.2022 - 02.2024

Production operative

DIJVERHOF
01.2020 - 10.2021

Taxi driver

self-employed
10.2019 - 12.2022

Warehouse employee

KUEHNE NAGEL
01.2018 - 12.2020

Royal Mail

Post.nl
01.2017 - 11.2019

Green facility employee

UZB Glopen in Rosmalen
01.2016 - 09.2017

NVQ Level 1 -

Logistiek employee
Mursal k Hassan