Murray Kemp

• Delegated tasks efficiently to maximise productivity.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Maintained inventory control, reduced stock shortages.
• Facilitated staff training, resulting in better customer service.
• Cultivated strong relationships with clients to secure repeat business.
• Led performance reviews, identified areas for improvement.
• Supervised project timelines for timely completion.
• Implemented cost reduction measures, reduced overhead expenses.
• Planned revenue generation strategies designed for growth.
• Established clear budgets and cost controls strategies to meet objectives.
• Developed accurate sales forecasts for improved strategic planning.
• Secured new business opportunities with successful networking events.
• Updated managers on project progress for improved forward planning.
• Assessed construction constraints to appropriately determine planning requirements.
• Collaborated with architects, engineers, and planners to discuss project details.

• Project management
• Strong time management skills
• Excellent communication skills
• Good conflict resolution
• Adapt budgeting and forecasting
• Formulating good strategies
• Improving performance
• Securing compliance
• Overseeing coordinating organisations operating system
• Identified training needs and opportunities to provide continuous professional development (CPD) for staff.
• Allocated budgets to govern sensible decision making with maximum return on investment (ROI).
• Managed inventory of resources necessary for service provision
• Oversaw work force recruitment and development processes to guarantee service excellence ensured work was carried out to specifications and fully complied with correct standards and regulations
• Strong time management skills
• Excellent communication skills
• Good conflict resolution
• Adapt budgeting and forecasting
• Formulating Good strategies
• Improving performance
• Securing compliance
• Overseeing cans coordinating organisations operating system
• Identified training needs and opportunities to provide Continued Professional Development (CPD) for staff.
• Allocated budgets to govern sensible decision-making with maximum Return On Investment (ROI).
• Managed inventory of resources necessary for service provision.
• Oversaw workforce recruitment and development processes to guarantee service excellence.

Set up metro plumb ltd (sister company to metro rod )in partnership with AXA insurance and Thames water

• Contracted with AXA insurance and delivered Reactive Plumbing & Maintenance service
• Managed Thames Water Emergency call out
• Created new Plumbing strategies and advanced company to high level of excellence
• 95% 1st time fix

• Ensured work was carried out to specifications and fully complied with correct standards and regulations.
• Performed Reactive Plumbing on 24hr basis
• Unvented, Electrics and jetting was required with this role
• Inducted new recruits and support team

• Carried out and gained full apprenticeship qualifications
• GAS engineer, heating systems and boiler installs and repairs
• Carried out thorough fault-finding to efficiently and accurately diagnosis and repair plumbing issues.
• Worked in timely manner to manage busy schedule, consistently meeting operational expectations.
• Used expert practical and problem-solving skills to effectively repair plumbing, drainage and sanitation systems.