Murray Hogarth

I have responsibilities to 3 depots in Scotland as well as the Despatch Controller and driving teams.

I have led multiple projects over the years including the Edinburgh Council Elections voting boxes and was heavily involved in assisting with Covid sample collections from all over Scotland each week.

• Directed transportation movements with effective communication tools.
• Led annual salary reviews, talent reviews, succession planning and performance management.
• Maintained compliance with health and safety regulations; ensured a safe work environment for all employees.
• Regularly updated standard operating procedures, reflecting current best practices within the industry.
• Monitored vehicle routes, optimising journey times and fuel efficiency.
• Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
• Established strong working relationships for better team collaboration.
• Developed robust control systems to safeguard company assets.
• Maintained precise, detailed staff and company records for thorough reference.
• Recruited, hired and trained new employees to optimise profitability.

• Monitored vehicle routes, optimising journey times and fuel efficiency.
• Liaised with warehouse teams for prompt order fulfilment and delivery scheduling.
• Worked closely with drivers to ensure adherence to delivery schedules and protocols.
• Assessed risks associated with dispatch processes; recommended necessary changes where needed.
• Kept track of performance indicators, improving overall operational efficiency over time.
• Regularly updated standard operating procedures, reflecting current best practices within the industry.
• Trained new staff members, ensuring seamless integration into the operations team.
• Resolved complaints swiftly whilst maintaining high levels of customer satisfaction.
• Investigated and resolved issues with transport services.

• Worked closely with drivers to ensure adherence to delivery schedules and protocols.
• Despatched personnel and transport vehicles based on current demand and load requirements.
• Kept transport operations in compliance with shipping regulations for different types of goods.
• Managed transport schedule for on-time delivery and optimised use of available resources.
• Maintained clean and accurate records of transport activities.
• Investigated and resolved issues with transport services.