MURAT SEKMEN
Coventry,United Kingdom
Summary
Accomplished logistics operations manager with expertise in key account management and international freight forwarding. Demonstrates proficiency in import and export operations, supply chain coordination, and team leadership. Skilled in customer relationship management (CRM), KPI monitoring and reporting, and process improvement. Adept at problem solving with a strong command of Microsoft Office tools. Committed to driving operational excellence and enhancing efficiency within logistics frameworks.
Overview
19
19
years of professional experience
Work history
Operations Manager
Barsan Global Logistics
Coventry, West Midlands
2016.06 - 2023.03
- Managed daily logistics and freight forwarding operations.
- Coordinated import and export shipments across multiple transport modes.
- Led operational teams to ensure efficient and timely service delivery.
- Managed relationships with key customers and business partners.
- Monitored operational KPIs and implemented process improvements.
- Resolved customer and operational issues effectively.
- Ensured compliance with company procedures, health and safety requirements, and industry regulations.
- Collaborated with sales and customer service teams to deliver high-quality logistics solutions.
Export coordinator
Barsan Global Logistics
Coventry
2014.02 - 2016.06
- Facilitated cross-departmental collaboration for efficient execution of export plans.
- Managed export documentation process, ensuring compliance with international trade regulations.
- Tracked all export consignments meticulously, ensuring transparency in operations.
- Coordinated communication between suppliers, customers and transporters for smooth transactions.
Customer representative
Barsan Global Logistics
TURKEY
2004.09 - 2014.02
Education
Bachelor's Degree - Business Administration
TurkeySkills
- Logistics Operations Management
- Key Account Management
- International Freight Forwarding
- Import & Export Operations
- Supply Chain Coordination
- Team Leadership
- Customer Relationship Management (CRM)
- KPI Monitoring & Reporting
- Process Improvement
- Problem Solving
- Microsoft Office
LANGUAGES
Turkish – Native
English – Professional Working Proficiency
ADDITIONAL INFORMATION
- Full UK Driving Licence
- Eligible to work in the United Kingdom
- References available upon request
Timeline
Operations Manager
Barsan Global Logistics
2016.06 - 2023.03
Export coordinator
Barsan Global Logistics
2014.02 - 2016.06
Customer representative
Barsan Global Logistics
2004.09 - 2014.02