Summary
Overview
Work history
Education
Skills
Languages
Timeline
Certification
Accomplishments
References
Volunteering & Cultural Advocacy Experience
References

Murat Atasever

London ,Surrey

Summary

Strategy-Led Brand Architect / FMCG + Culture Co-Creation Leader

I bridge culture, commerce and community. From building a multi-continent cultural economy with 1M+ reach, to activating 1,000+ Independent HoReCa outlets across the UK — my career has always aligned brand strategy with human storytelling. Now I’m ready to lead Kraft Heinz’s culture-first strategy at The Kitchen.

Visionary strategist with 15+ years of multi-sector impact across FMCG, hospitality, and cultural innovation. Currently serving as European Strategy Lead at SIPKI-DER, where I engineered a 30+ country roadmap reconnecting over 1M people via storytelling, SME empowerment, and digital heritage systems—earning formal recognition as a Citizen Diplomat. Alongside, helped build Molson Coors’ 1,000+ outlet Independent HoReCa portfolio, delivering culture-first TTL campaigns, 90%+ retention, and segment-specific national strategies across Turkish, Pan-Asian, and Greek sectors.

From Anatolia -based heritage commerce to UK-wide community activation, I’ve consistently turned cultural insights into commercially effective brand systems. I’m now ready to build and lead The Kitchen’s strategic engine across the UK & Europe, fusing data, digital culture, and human behaviour into iconic, consumer-rooted campaigns that move with the speed of culture.

Overview

21
21
years of professional experience
5
5
years of post-secondary education
13
13
Certificate

Work history

European Strategy Lead

SIPKI-DER | Sipki Culture House
London , Greater London
01.2021 - Current

Geographic Scope – Established 30+ Cultural & Economic Hubs Aligned with Kraft Heinz's Key International Segments


Europe & Pacific Developed Markets:
United Kingdom (London, Birmingham) · Germany (Berlin, Cologne, Frankfurt) · France · Netherlands · Belgium · Austria · Romania · Australia


West & East Emerging Markets:
Turkiye (30+ cities incl. Istanbul, Diyarbakir, Van) · Armenia · Georgia · Russia · Ukraine · Egypt · South Africa · Brazil · Argentina


Asia Emerging Markets:

Iran (Urmia, Tabriz, Sanandaj, Mahabad, Kermanshah) · Iraq (Sinjar, Mosul, Duhok, Zaxo, Erbil) · Syria (Kobane, Qamishli, Afrin) · Turkiye (Van, Hakkari, Dogubayazit) · UAE (Dubai) · Qatar (Doha) · Kuwait (Kuwait City) · Tajikistan (Fergana Valley) · Russia (Ufa, Yekaterinburg)



Key Skills:


  • Culture-First Strategy & Campaign Narrative Building
  • Cross-Regional Leadership & Multi-Stakeholder Alignment
  • Insight-Led Community Engagement & NGO Ecosystem Development
  • Digital Communications & Storytelling Architecture
  • Community Trade Linkages & SME Network Expansion
  • UNESCO Heritage Advocacy & Institutional Partnership Building


Key Results Achieved WHAT & HOW


Built a Multi-Country Economic & Cultural Network
WHAT:
Designed and executed the full strategic roadmap to establish 30+ SIPKI-DER branches across Turkey, Europe, North America, and the Middle East.
HOW: Created the entire operational structure—logo, slogan, SOPs, governance layers, digital systems—and mobilized 300+ volunteers across 47+ cities.


Reconnected 1M+ Individuals Across Cultural Heritage Ecosystem
WHAT:
Developed a cultural engagement model enabling 1M people to reconnect with lost family members across 20+ regions.
HOW: Designed and implemented a data-driven heritage-matching system embedded in SIPKI's digital and community platforms.


Mobilized 300+ Entrepreneurs into a SIPKI-Aligned Economic Network
WHAT:
Activated and registered 300+ SME owner-members aligned with cultural and economic upliftment principles.
HOW: Introduced SIPKI-branded directories, trade links, and mentorship circles fostering trust-based economic co-creation.


Delivered SIPKI Brand Identity & Core Messaging
WHAT:
Developed visual identity (logo), slogan, and narrative pillars: Cultural Continuity, Empowered Belonging, Collective Progress.
HOW: Embedded these across all branding, onboarding, and stakeholder touchpoints globally.


Established 30+ Regional Micro-Museums
WHAT:
Created a local museum model within each active branch to preserve oral history and community memory.
HOW: Partnered with artisans and historians to curate mini-exhibits using local materials and stories.


Authored the “Kadim Hakların Mirası” (The Legacy of Ancient Rights) Heritage Book & Docu-Series
WHAT:
Wrote and structured the 10-part pre-production concept for The Legacy of Ancient Rights — Turkey's largest family heritage publication and documentary project.
HOW: Chaired the Cultural Rights Commission, compiled oral histories from multiple regions, developed storyline architecture, and managed the editorial & production planning process across multimedia formats.


Launched the SIPKI Youth Scholarship & Awards Infrastructure
WHAT:
Built a merit-based scholarship framework and regional Social Achievement Awards system.
HOW: Developed nomination protocols, transparent scoring models, and secured NGO/governmental support.


SIPKI Digital Cultural Memory Archive (Ongoing)
WHAT:
Created the infrastructure for a cross-platform digital archive of oral stories, visuals, and documents.
HOW: Led technical scoping, regional training, and international data collection across SIPKI nodes.


SIPKI-DER Magazine: Cultural Continuity in Print (Ongoing)
WHAT:
Developed a quarterly magazine strategy promoting economic empowerment, cultural identity, and community connection.
HOW: Created editorial plans, contributor guidelines, and a visual identity aligned with SIPKI's ethos.


Co-Creation with Anatolia Culture & Cultural NGOs
WHAT:
Partnered with cultural foundations to scale grassroots impact and identity building.
HOW: Delivered joint programming in exhibitions, youth workshops, and heritage campaigns.


Civic Diplomacy Recognition by the Directorate of Communications, Presidency of Türkiye
WHAT:
Recognized as an official contributor to Türkiye's Citizen Diplomat program.
HOW: Represented European SIPKI members, crafted cultural narratives, and facilitated engagement between cross-market cultural communities and national institutions.


Launched Safe Cultural Comms Model Across 12+ Countries
WHAT:
Ensured message alignment and cultural safety in SIPKI communications.
HOW: Developed a leadership-led content approval protocol and storytelling system to preserve narrative dignity.


Launched Cultural Continuity Projects & UNESCO Heritage Nomination
WHAT:
Initiated the UNESCO nomination for Hoşap Castle and developed local micro-museums.
HOW: Led regional research, community storytelling, and curated physical/digital heritage archives with historians.


Led SIPKI's Global Communications Strategy
WHAT:
Managed integrated communications and brand messaging across 12+ countries.
HOW: Created multilingual media kits, social storytelling protocols, and unified press channels aligned with culture-first values.

Culture & Heritage Strategy Consultant

Anadolia - GCC & Lifestyle Manufacturing Sector
Istanbul , Atasehir
01.2017 - 06.2019

Key Skills :

  • Culture-Led Branding.
  • Product Narrative Strategy.
  • ICH (Intangible Cultural Heritage) Integration.
  • Cross-Category Development (Home, Food, Beauty, Apparel, Print, Sculpture, Accessories, Furniture).
  • Ethnographic Research.
  • Design Collaboration.
  • Export-Ready Cultural Storytelling.
  • DEI-Based Product Inclusion.
  • Community Engagement.
  • Social Impact Strategy.

Key Results Achieved – WHAT & HOW

Built Cross-Category Cultural Branding Across 8 Product Lines
WHAT:
Co-led strategy for 8+ product verticals (homeware, food, sculpture, cosmetics, printed goods, apparel, accessories, furniture), creating 100+ SKUs rooted in authentic Anatolian heritage.
HOW: Worked with art historians, designers, sculptors, and anthropologists to translate intangible culture into accessible, high-quality consumer goods.

Transformed Cultural Memory into Scalable Product Assets
WHAT:
Mapped and codified 70+ regional stories, rituals, and motifs into commercial formats—boosting consumer engagement by 35% and expanding heritage awareness.
HOW: Applied oral history research, folk design decoding, and regional ethnography to product design, packaging, and customer education materials.

Crafted Editorial & Content Strategy Across Showroom & E-Commerce
WHAT:
Developed product storytelling and cultural framing for 100+ SKUs, resulting in 42% higher brand affinity across domestic and international audiences.
HOW: Combined academic research and emotional branding for use across digital catalogues, in-store messaging, social media, and events.

Enabled Export-Ready Cultural Positioning
WHAT:
Supported export strategy for 14+ international markets by aligning product storytelling with global demand for authentic cultural goods.
HOW: Produced insight-led strategy decks mapping Turkish cultural narratives to global lifestyle trends in home, beauty, and craft-based categories.

Promoted Inclusive & Sustainable Cultural Production
WHAT:
Supported 100+ women producers and artisan networks through cultural visibility and equitable sourcing campaigns.
HOW: Built co-branded narratives with cooperatives, introduced heritage education into product packaging, and hosted public culture events with impact-driven KPIs.

Pioneered Social Responsibility Initiatives Within Cultural Manufacturing
WHAT:
Launched community-based production models supporting micro-entrepreneurs, rural artisans, and sustainable agriculture partners.
HOW: Created a hybrid supply chain that combined cultural storytelling with social inclusion—helping scale fair trade practices, revive local craftsmanship, and promote healthy living through Anatolian seed heritage.

Contributed to National Brand Identity as a Cultural Enterprise
WHAT:
Elevated ANADOLIA's positioning as a leader in Turkey's cultural product movement, recognized for blending tradition with design innovation.
HOW: Shaped brand values and campaign narratives around cultural continuity, authenticity, and inclusive design principles

(Remote)

NAM / Independent HoReCa & Sales Mentor

Molson Coors
London , Greater London
07.2019 - Current



Key Skills:
• Independent On-Trade (IOT) Growth Strategy ·
• Ethnic Segment Expansion (Turkish, Pan-Asian, Greek) ·
• Route to Market (RTM) Planning & Cultural Segmentation ·
• Strategic Event Activation & Community Brand Building ·
• Net Sales Value (NSV) & Rate of Sale (ROS) Optimization ·
• Field Sales Execution (FSE) & Performance-Based KPI Alignment


Key Results Achieved – WHAT & HOW


Secured Strategic Wholesale Partnerships
WHAT:
Established nationwide wholesale agreements with two major ethnic foodservice distributors, JJ & Holland Bazaar boosting Cobra's Independent On-Trade (IOT) footprint.
HOW: Built strong DMP relationships, structured volume-based commercial terms, and activated joint marketing initiatives to maximize NSV.


Closed National Group Deal Across Premium Multi-Site Venues
WHAT:
Embedded Cobra Beer into a portfolio of high-end Turkish and Pan-Asian restaurants across the UK, increasing ROS and elevating brand equity.
HOW: Conducted tailored market analysis, negotiated exclusivity, and deployed menu positioning and branded marketing support.


Built & Managed 1,000+ Ethnic Segment Accounts Nationwide
WHAT:
Managed a portfolio of 300+ active Turkish accounts; scaled outreach to over 1,000 prospects nationwide. Converted 400+ to trading customers.
HOW: Used Salesforce journey planning, applied cultural segmentation, and implemented P&L-focused account strategies for profitable growth.


Achieved 90% Customer Retention Across Five Years
WHAT:
Retained 90% of Turkish HoReCa customers year-on-year.
HOW: Delivered personalized account support, proactive issue resolution, and culturally aligned engagement to build long-term loyalty.


Delivered 6 Strategic Event Sponsorships for Community Impact
WHAT:
Executed six Cobra-branded cultural events, engaging thousands from Turkish, Kurdish, and Pan-Asian communities.
HOW: Secured exclusive brand placements, aligned campaigns with community influencers, and tracked ROI using event-based KPIs.


Developed Greek Customer Segmentation Strategy
WHAT:
Created a new national growth stream through a structured Greek customer segmentation model.
HOW: Identified market gaps, led field activation, collaborated with wholesalers, and tailored value propositions based on regional cultural insight.


Built Independent HoReCa Roadmap & National Strategy Input
WHAT:
Helped design the Independent On-Trade strategy, influencing long-term targeting and customer development.
HOW: Shared field-level insights with senior leadership, mentored junior FSEs, and aligned cultural segmentation with growth KPIs.

Strategic Partnerships Development Manager

🇬🇧 CEFTUS
London , Greater London
01.2011 - 01.2016



Key Skills:

  • Stakeholder-Centric Activation Strategy
  • Event-Led Community Brand Building
  • Cultural Communication & Message Framing


Key Results Achieved – WHAT & HOW


Forged High-Impact Strategic Partnerships
WHAT : Secured lasting collaborations between UK-based organizations and Turkish/Kurdish communities.
HOW: Conducted stakeholder mapping , facilitated engagement forums, and nurtured long-term mutual value through trust-based outreach.

Delivered 20+ Policy & Culture-Focused Events
WHAT: Organized national-level panels and discussions bridging UK-Türkiye perspectives.
HOW: Led event logistics, curated speaker lineups, and created bilingual communication strategies that resonated across diverse groups.

Boosted Stakeholder Engagement by 70%
WHAT:
Expanded network reach and visibility across civic, business, and community sectors.
HOW: Designed sponsorship propositions and personalized relationship-building campaigns tailored to each audience group.

Community Engagement & Events Lead

British Kebab Awards (BKA)
London, Greater London
01.2013 - 01.2014



Key Skills:
• Event Planning & Execution.
• Sponsorship Acquisition.
• Strategic Promotion & Visibility Building.


Key Results Achieved – WHAT & HOW


Launched a National Hospitality Platform
WHAT:
Supported the Launch of a National Hospitality Event
HOW: Contributed to the successful execution of the first two British Kebab Awards, which have now become a nationally recognized hospitality platform. Actively supported the event planning team in logistics, communications, and coordination, ensuring seamless execution at Parliament House and Sheraton Park Lane.


Secured High-Impact Sponsorship Deals
WHAT:
Secured Key Brand Sponsorships
HOW: Brought in commercial partners like McCoy's Chips to boost event profile and funding. Conducted targeted outreach and presented tailored sponsorship packages, highlighting ROI (Return on Investment) through visibility and hospitality audience alignment.


Expanded Industry Engagement & Network Visibility
WHAT:
Expanded Industry Participation & Network Reach
HOW: Significantly increased restaurant and stakeholder engagement at both events. Built and activated a restaurant network through direct communication, strategic promotion, and reputation building within the Turkish and Middle Eastern HoReCa (Hotel, Restaurant, Café) community.


Pro Bono Industry Advisor

Kebab Alliance
London, Greater London
11.2020 - 04.2024



Key Skills:

  • AOP-Aligned Cultural Strategy Execution
  • Strategic Advisory & Policy Influence (IOT / National Advocacy)
  • Stakeholder Alignment & Community Trust Building
  • DEI-Driven TTL Campaign Development


Key Results Achieved – WHAT & HOW


AOP-Aligned Cultural Strategy Execution
WHAT:
Supported AOP-aligned strategy to elevate kebab restaurants' role in the UK's high street economy.
HOW: Provided trend-based insights and DMP-level stakeholder engagement to shape national advocacy roadmaps and improve visibility across IOT (Independent On-Trade).


Stakeholder Engagement & Community-Led Trust Building
WHAT:
Built supplier and operator relationships, boosting NCR engagement and community trust.
HOW: Actively partnered with 20+ wholesalers and 200+ restaurants, aligning with KPI-based credibility goals without commercial incentive (Pro Bono).


TTL Brand Storytelling for DEI-Centric Cultural Promotion
WHAT:
Delivered TTL (Through The Line) cultural promotion initiatives to drive DEI impact.
HOW: Advocated kebab industry's socio-economic value through strategic content, events, and grassroots brand storytelling with zero RI (Revenue Investment).

ISO 9001 Quality & Business Development Consultant

ISO – Int'l Organization for Standardization
Ankara, Turkiye
04.2004 - 04.2008



Key Skills:
• ISO 9001 Quality Management Systems.
• Process Improvement & Compliance.
• Training & Development.
• Operational Efficiency Consulting.
• Industrial Planning & Certification Readiness.


Key Results Achieved – WHAT & HOW


Delivered ISO 9001 Certifications Across Multiple Industries
WHAT:
Secured certifications for clients in manufacturing and service sectors.
HOW: Designed tailored quality systems in line with ISO standards and certification authority protocols, ensuring alignment with each business's operational goals.


Increased Operational Efficiency & Closed Compliance Gaps
WHAT:
Improved productivity and reduced audit risks for SMEs.
HOW: Performed detailed gap analyses, implemented corrective actions, and delivered role-based training to ensure sustainable results.


Completed Full ISO Rollout for Pimapen Manufacturer
WHAT:
Transformed end-to-end production standards in a mid-sized factory.
HOW: Developed documentation systems, trained multidisciplinary teams, and enforced workflow control procedures for quality assurance.


Supported Patent & Industrial Planning Development
WHAT:
Enabled IP protection and strategic growth for early-stage enterprises.
HOW: Conducted legal training, document prep workshops, and coached businesses through trademark and industrial design application.


Enhanced Brand Visibility Through Trade Fair Engagements
WHAT:
Boosted commercial exposure for certified clients.
HOW: Managed client representation at TÜYAP and other trade shows, prepared brand-compliant materials, and facilitated high-value industry connections.

Project Coordinator – Overcoming Barriers

European Union
Ankara, Türkiye
08.2006 - 08.2007



Key Skills:
• Project Management.
• Social Inclusion Advocacy.
• Stakeholder Collaboration.
• Community Engagement.


Key Results Achieved – WHAT & HOW


Promoted Social Inclusion Through High-Impact Events
WHAT:
Organized inclusive sports and cultural activities that empowered individuals with disabilities and promoted community participation.
HOW: Designed and executed events tailored to accessibility needs, ensuring high engagement by working closely with local communities and volunteers.


Increased Awareness and Accessibility Understanding
WHAT:
Delivered workshops and campaigns to improve public knowledge on disability rights and inclusion practices.
HOW: Developed customized educational materials and collaborated with local leaders to facilitate interactive sessions focused on empathy and understanding.


Built Cross-Sector Collaborations
WHAT:
Established sustainable partnerships to support long-term inclusion initiatives.
HOW: Engaged NGOs, cultural institutions, and public stakeholders to align goals and pool resources for greater impact.

Head of Business Operations

Waterloo Restaurant Group
London, Greater London
06.2013 - 10.2015



Key Skills:
• P&L Management.
• Multi-Site Operations.
• Team Leadership & Staff Optimization.
• Revenue & KPI Growth.
• Supplier & Labour Cost Control.


Key Results Achieved – WHAT & HOW


Reduced Labour & Supplier Costs by 18%
WHAT:
Achieved significant cost savings across three London restaurant sites.
HOW: Introduced precision scheduling, optimized supplier contracts, and implemented daily tracking of labour and stock efficiency.


Boosted Revenue KPIs by 22% Year-on-Year
WHAT:
Delivered substantial revenue growth across all operational units.
HOW: Led Operating Planning (OP) cycles, improved upsell strategies, and aligned team incentives with key performance metrics.


Delivered Operational Consistency Across 3 Sites
WHAT:
Maintained high service standards and stable performance across multiple restaurant locations.
HOW: Streamlined processes, enforced SOPs (Standard Operating Procedures), and embedded daily team huddles to align execution.




General Manager of Operations

Marston's PLC
London, Greater London
01.2016 - 02.2017



Key Skills:
• Operational Leadership.
• Team & Staff Management.
• Customer Experience Optimization.
• Revenue & Cost Control.
• Performance-Based Planning.


Key Results Achieved – WHAT & HOW


Elevated Operational Performance Across 3 Units
WHAT:
Boosted overall efficiency and profitability across three managed sites.
HOW: Streamlined daily workflows, introduced real-time performance dashboards, and implemented team-specific KPIs to enhance accountability.


Achieved Award Recognition for The Woodman Pub
WHAT:
Helped secure finalist status in the UK's Family-Friendly Pub Awards.
HOW: Enhanced training frameworks, emphasized customer-first culture, and created a warm, inclusive service experience.


Reduced Operational Downtime by 35%
WHAT:
Minimized service disruptions and staffing inefficiencies.
HOW: Revamped shift scheduling, introduced multi-role training, and optimized team deployment during peak hours.


Increased Weekly Revenue via Targeted Promotions
WHAT:
Improved top-line sales figures with community-aligned offerings.
HOW: Designed event-based campaigns, collaborated with supplier partners, and drove increased footfall and basket size.


Boosted Staff Retention by Over 20%
WHAT:
Strengthened employee engagement and reduced turnover.
HOW: Launched incentive systems, regular feedback channels, and personalized development plans.


Improved Inventory Accuracy & Reduced Waste
WHAT:
Gained tighter control over F&B operations and costs.
HOW: Deployed digital stock management tools and set precise portioning and spoilage standards.


Increased Guest Satisfaction Scores Above 90%
WHAT:
Maintained consistently high NPS (Net Promoter Score) and repeat visit rate.
HOW: Rolled out instant customer feedback tools, empowered frontline teams for proactive resolution, and emphasized emotional hospitality.

Safety Culture Consultant & ISCA Coach

MINDSAFETY Int'l Ltd
Cardiff, Wales
09.2014 - 12.2014



Key Skills:
• Safety Culture Development.
• ISCA Safety Coaching.
• Large-Scale Training Delivery.
• Compliance & Risk Management.
• Evaluation & Continuous Improvement.


Key Results Achieved – WHAT & HOW


Delivered Safety Training to 10,000+ Employees
WHAT:
Rolled out safety culture training across EnerjiSA's entire workforce.
HOW: Designed and facilitated large-scale, interactive sessions using ISCA coaching principles, driving compliance and behavioral change.


Standardized Subcontractor Safety Compliance
WHAT:
Elevated safety accountability across subcontractor operations.
HOW: Created robust safety agreements aligned with ISO and ISCA standards, ensuring consistent enforcement across teams and third-party partners.


Developed Performance-Driven Safety Evaluation Tools
WHAT:
Improved safety training effectiveness and reporting.
HOW: Designed course evaluation forms and feedback loops, enabling ongoing program refinement and measurable safety impact.

General Project & Sales Manager

Hopkins Catering Equipment Ltd
London, Greater london
01.2016 - 06.2016



Key Skills:
• B2B Sales & Lead Generation.
• Brand Activation & Launching.
• Event Marketing Strategy.
• Client Relationship Building.
• Market Insight & Feedback Looping.


Key Results Achieved – WHAT & HOW


Launched Brand into Competitive B2B Markets
WHAT:
Introduced the Hopkins Catering brand to new sectors and buyer groups across the UK foodservice industry.
HOW: Led end-to-end brand activation at industry trade shows; delivered impactful presentations and established first-point market entry positioning.


Generated 50+ New B2B Leads
WHAT:
Achieved rapid pipeline growth and new customer acquisition.
HOW: Engaged directly with DMPs at live events, showcasing product advantages and customizing engagement per sector.


Enhanced Cross-Sector Brand Visibility
WHAT:
Elevated Hopkins' recognition in both hospitality and institutional foodservice categories.
HOW: Designed and executed custom stand visuals, sales brochures, and audience-relevant marketing assets.


Built Strong B2B Client & Supplier Partnerships
WHAT:
Secured repeat interest and relationship longevity across buyer/supplier channels.
HOW: Used post-show engagement strategies and a value-driven follow-up framework to solidify commercial trust.


Improved Product-Market Fit via Live Feedback
WHAT:
Provided real-time insight to leadership for refining product direction.
HOW: Captured audience reactions, led competitor benchmarking, and delivered insight-based reports to guide positioning strategy.

National Sales Executive & Account Manager

FOODit.com // JJ Food Service
London / Enfield, Hertfordshire
10.2015 - 06.2016



Key Skills:
• Salesforce / Pipeline Management.
• B2B Consultative Selling.
• Client Retention Strategy.
• Negotiation & Deal Closure.
• Data-Driven Sales Decisions.
• Cross-functional Collaborations.


Key Results Achieved – WHAT & HOW


Built a 500+ Qualified Lead Pipeline
WHAT:
Generated a targeted and segmented database of over 500 qualified prospects within the restaurant and takeaway sector.
HOW: Leveraged cold outreach, lead sourcing platforms, and hospitality network engagement to build a rich B2B opportunity pipeline.


Expanded New Restaurant Client Base
WHAT:
Onboarded and activated new restaurant partners on the FOODit platform.
HOW: Delivered tailored product demos, performed digital needs analysis, and aligned platform features with operator-specific goals.


Increased Monthly Recurring Revenue (MRR)
WHAT:
Enhanced revenue performance through upselling initiatives.
HOW: Identified value gaps and optimized service packages based on usage analytics and performance data.


Exceeded Sales Targets Continuously
WHAT:
Surpassed monthly and quarterly KPIs across all core sales metrics.
HOW: Maintained a disciplined pipeline with Salesforce CRM, structured follow-up cycles, and data-driven conversion tactics.


Strengthened Customer Loyalty
WHAT:
Increased customer satisfaction and long-term retention.
HOW: Delivered consistent post-sale engagement, provided performance insights, and built strong customer relationships

Language Training Specialist – Government Projects

Capita Plc. (Contracted)
London, Greater London
09.2015 - 09.2016



Key Skills:
• High Profile Government Project Delivery.
• Professional Language Instruction.
• Stakeholder-Focused Curriculum Design.
• Communication Clarity & Precision.
• Needs Assessment & Feedback Integration


Key Results Achieved – WHAT & HOW


WHAT: Delivered tailored training for high-profile UK government departments.
HOW: Designed bespoke curricula after detailed needs assessments; focused on clarity, sector-specific language, and structured communication.


WHAT: Improved official communications and terminology use.
HOW: Delivered 1:1 and group training aligned with real-time project requirements and feedback.


WHAT: Maintained high satisfaction scores across multiple departments.
HOW: Regular evaluations, curriculum refinements, and responsive learner support.

Independent Management & Hospitality Consultant

Freelance (Self-Employed)
London, Greater London
01.2004 - 04.2019



Key Skills:
• Strategic Business Development
• ISO 9001 Quality Systems Implementation
• Safety Culture Training (ISCA Certified)
• Event Management & Brand Promotion
• Stakeholder Engagement & Partnership Building


Key Results Achieved – WHAT & HOW


Delivered Safety Training to 10,000+ Employees Across Multiple Sectors (Including Enerjisa)
WHAT:
Rolled out large-scale safety and quality training programs, including a full Enerjisa workforce rollout.
HOW: Used ISCA-certified coaching methods, created customized training modules, and delivered engaging interactive sessions focused on behavioral change, safety compliance, and continuous improvement.


Led Hopkins Catering's UK Market Expansion
WHAT:
Helped Hopkins Catering Equipment Ltd expand into new market segments and geographies.
HOW: Launched strategic campaigns, acquired new accounts through fairs, and built supplier-client relationships.


Positioned Woodman Pub as Award Finalist
WHAT:
Guided Marston Brewery's Woodman Pub to become a finalist in the Family-Friendly Pub Awards.
HOW: Improved operational efficiency, introduced training programs, and enhanced guest experience KPIs (e.g., ROS & customer satisfaction).


Developed EU-Funded Inclusion Project for Youth
WHAT:
Coordinated the “Overcoming Barriers” social inclusion project under the EU Youth & Sports Initiative.
HOW: Designed inclusive programs, managed budget and compliance, and ran sports and cultural events for people with disabilities.


Conducted Patent & Trademark Readiness Training
WHAT:
Educated SMEs on IP rights during early-stage product development.
HOW: Delivered workshops on trademarks, industrial design, and patent law using practical case studies and TURKPATENT resources.


Created End-to-End Quality & Safety Systems for SMEs
WHAT:
Installed fully integrated quality and safety frameworks in hospitality and catering SMEs.
HOW: Combined ISO standards, safety culture coaching (ISCA), and KPI-based dashboards to ensure sustainability and continuous improvement.



Education

Executive Leadership Program Mini MBA + Marketing - Business & Strategic Marketing

TOBB University of Economics and Technology, Ankara, Türkiye (Online & In-Person Hybrid)
04.2023 - 08.2023

Completed a dual-track executive education program combining a Mini MBA with a Strategic Marketing Certificate. The program offered advanced-level training across key business functions including:


  • Strategic Marketing & Branding
  • Sales Management
  • Business Law & Risk Management
  • Finance & Operational Planning
  • HR & Leadership Development
  • Entrepreneurship & Supply Chain Principles

As part of the program, completed a brand strategy project for the “Kahvecim” concept, utilizing 4P analysis, customer segmentation, value proposition development, and TTL (Through The Line) marketing integration.


Key Learning Achievements:

  • Applied executive decision-making tools through case studies and market simulations
  • Collaborated cross-functionally with professionals from finance, retail, and FMCG
  • Developed a strategic GTM (Go-To-Market) plan with measurable KPIs
  • Led scenario-based business simulations focused on leadership, risk, and growth


Strategic Relevance:
Sharpened ability to lead integrated campaigns, drive performance-based brand plans, and connect strategy with real-world commercial execution—highly aligned with Kraft Heinz's marketing and business transformation goals.

Certificate of Higher Education - Social and Economic Networks: Models and Analysis

Stanford University Graduate School of Business, Online (Stanford, CA, United States)
07.2024 - 12.2024

Completed an executive-level online course taught by Professor Matthew O. Jackson , focusing on the dynamics of social and economic networks and their influence on consumer behavior, diffusion of ideas, and strategic influence models. Emphasized application of network science in brand strategy and market segmentation.


Key Learning Areas:

  • Network structures (Random, Strategic, and Scale-Free Models)
  • Diffusion, learning mechanisms, and peer influence
  • SIS Model and Financial Contagion frameworks
  • Strategic network formation for marketing and cultural campaigns


Strategic Relevance:
Translated academic models into actionable insights for cultural trend forecasting , audience clustering , and influence-driven brand storytelling , cultural influence mapping , strategic segmentation , and peer-driven brand activation , aligning with Kraft Heinz's culture-first activation model.

Bachelor of Arts - Turkish Language and Literature & Turkish Folklore (Double Major)

Hacettepe University, Ankara, Türkiye
09.2004 - 06.2008

Description:
Completed a dual-major undergraduate degree in Turkish Language and Literature and Turkish Folklore , focusing on cultural theory , oral traditions , ethnographic fieldwork , and literary analysis . Gained deep interdisciplinary expertise bridging classical texts with modern collective behavior insights.


Key Achievements & Involvement:

  • Elected Student Representative President for the Department; organized cultural initiatives and represented student voice in academic governance.
  • Actively participated in research, cultural event curation, and departmental policy-making.
  • Specialized in the intersection of language, literature, and communal culture.

Thesis:
"Turkish Group Behavior: An Ethnographic and Literary Analysis of Collective Patterns in Turkish Culture"
Built upon the foundational work by Prof. Dr. Erol Göka (“Türk Grup Davranışı”), the thesis analyzed how hierarchical structure, oral storytelling, and group identity manifest across modern Turkish society—bridging literary texts and folk traditions through psychological and sociological lenses.





Skills

    Strategic Skills Matrix
    Strategic & Cultural Capabilities
  • Culture-First Strategy Design & TTL Campaign Execution
  • Brand Narrative Development (Heritage-to-Consumer)
  • DEI-Driven Cross-Cultural Campaign Storytelling
  • UNESCO Heritage & Place Branding Strategy
  • Consumer Insight-Led Briefing & Creative Direction
  • Pro Bono Community Engagement & Trust Building
  • Digital Cultural Memory & Identity Frameworks
  • Cultural Diplomacy & NGO Ecosystem Strategy
  • Advocacy Narrative Building (eg Kebab Industry Elevation)
  • Commercial & Channel Leadership
  • AOP-Aligned Go-To-Market Strategy (GTM Planning)
  • Net Sales Value (NSV) & Rate of Sale (ROS) Optimization
  • Field Sales Force (FSF) Strategy & National Coverage
  • Route to Market (RTM) Design & Localisation
  • Independent On-Trade HoReCa Channel Leadership (IOT / FSE)
  • Key Account Management (KAM) & 90% Relationship Retention
  • Ethnic Channel Architecture (Turkish Pan-Asian Greek)
  • Performance-Based Field Coaching & Salesforce CRM Execution
  • Trade Marketing Menu Engineering On-Premise Activation
  • Vendor & Supplier Negotiation (20 wholesalers, 300 outlets)

  • Innovation & Ecosystem Impact
  • Strategy Team Building FSF Mentorship & Field Coaching
  • Stakeholder Alignment & Institutional Liaison
  • NGO Brand Hybrid Activation Models
  • Youth Ecosystem Development Scholarship & Awards Design
  • SME Ecosystem Mapping & Mobilisation (300 entrepreneurs)
  • Content Visioning: Magazines Showrooms Digital Archives
  • Regional Micro-Museum & Exhibition Design
  • Insight-Driven Campaign Decisioning (1M community reach)

  • Technical Proficiency & Tools
  • Salesforce CRM Pipeline & KPI Dashboards
  • Microsoft Excel & PowerPoint (Advanced Reporting & Decks)
  • Digital Content Approval Protocols (12 Countries)
  • Social Media Governance & Storytelling Architecture
  • Creative Campaign Execution with Limited Budget (Zero ROI Cases)
  • Multilingual Communication: English Turkish Arabic Persian Kurdish


Languages

English
Fluent
Turkish
Native
Arabic
Advanced
Persian
Intermediate
Kurdish
Advanced

Timeline

Stanford University Graduate School of Business - Certificate of Higher Education, Social and Economic Networks: Models and Analysis
07.2024 - 12.2024
TOBB University of Economics and Technology - Executive Leadership Program Mini MBA + Marketing, Business & Strategic Marketing
04.2023 - 08.2023
European Strategy Lead - SIPKI-DER | Sipki Culture House
01.2021 - Current
Pro Bono Industry Advisor - Kebab Alliance
11.2020 - 04.2024
NAM / Independent HoReCa & Sales Mentor - Molson Coors
07.2019 - Current
Culture & Heritage Strategy Consultant - Anadolia - GCC & Lifestyle Manufacturing Sector
01.2017 - 06.2019
General Manager of Operations - Marston's PLC
01.2016 - 02.2017
General Project & Sales Manager - Hopkins Catering Equipment Ltd
01.2016 - 06.2016
National Sales Executive & Account Manager - FOODit.com // JJ Food Service
10.2015 - 06.2016
Language Training Specialist – Government Projects - Capita Plc. (Contracted)
09.2015 - 09.2016
Safety Culture Consultant & ISCA Coach - MINDSAFETY Int'l Ltd
09.2014 - 12.2014
Head of Business Operations - Waterloo Restaurant Group
06.2013 - 10.2015
Community Engagement & Events Lead - British Kebab Awards (BKA)
01.2013 - 01.2014
Strategic Partnerships Development Manager - 🇬🇧 CEFTUS
01.2011 - 01.2016
Project Coordinator – Overcoming Barriers - European Union
08.2006 - 08.2007
Hacettepe University - Bachelor of Arts, Turkish Language and Literature & Turkish Folklore (Double Major)
09.2004 - 06.2008
ISO 9001 Quality & Business Development Consultant - ISO – Int'l Organization for Standardization
04.2004 - 04.2008
Independent Management & Hospitality Consultant - Freelance (Self-Employed)
01.2004 - 04.2019

Certification

institution: Birkbeck, University of London
City / Country: London, United Kingdom
Qualification: Certificate of Higher Education
Field of Study: Business & Academic English
Honours: Certificate of Higher Education
Start Date: January 2010
End Date: September 2012

Description:
Completed a focused academic program in Business and Academic English , designed to build deep analytical and communication skills within a commercial and cultural context. Developed expertise at the intersection of economic development and cultural capital , with emphasis on how intangible cultural heritage fuels both local economies and global branding.


Key Achievements & Involvement:

  • Conducted in-depth research on cultural economics , sustainability, and identity formation through tourism and heritage assets.
  • Studied advanced Academic English to enhance analytical writing, presentation, and cross-cultural communication capabilities.

Thesis:
"The Cultural Economy: Intangible Heritage as a Driver of Market and Identity"
Explored how intangible cultural heritage—such as storytelling, rituals, and local crafts—can strengthen economic sustainability, boost tourism, and foster inclusive community identity. Combined cultural theory, market analysis, and real-world case studies.


Certifications


Generative Artificial Intelligence (AI) Policy
Molson Coors Beverage Company | Issued Nov 2024
Skills: AI Governance · Risk Management · Digital Ethics


Business and Commercial Acumen
Molson Coors Beverage Company | Issued Sep 2023
Skills: Financial Literacy · Strategic Thinking · Commercial Planning


Sales Management: Creating A Solid Foundation
Udemy | Issued Jun 2023
Skills: Sales Strategy · Sales Pipeline Management · Leadership


Field Sales Coaching
Molson Coors Beverage Company | Issued May 2023
Skills: Coaching & Mentoring · Field Sales Execution · Key Performance Indicators


Negotiation Skills
Molson Coors Beverage Company | Issued Jun 2022
Skills: Contract Negotiation · Influence & Persuasion


Renegotiation Skills
Molson Coors Beverage Company | Issued Mar 2021
Skills: Commercial Resilience · Terms Reconfiguration · Value Alignment


Fair Competition: Being Successful the Right Way
Molson Coors Beverage Company | Issued Feb 2020
Skills: Ethical Sales Practices · Market Integrity · Regulatory Compliance


NRC Behaviours Strategy & Effective Classroom Management
Cambridge Education Group | Issued Dec 2009
Skills: Behavioural Psychology · Classroom Leadership · Emotional Intelligence


NRC Introduction to the British Education System
Cambridge Education Group | Issued Dec 2009
Skills: British Curriculum Understanding · Institutional Structure · Pedagogical Systems


NVQ Level 2 – IT Certification
Tottenham College | Issued July 2012
Skills: Digital Literacy · Office Software Proficiency · IT Fundamentals


OCR Level 2 – ITQ Certification
Tottenham College | Issued July 2012
Skills: IT User Skills · Data Handling · Document Production


OCR Level 2 – CLAiT International Certification
Tottenham College | Issued July 2012
Skills: Computer Literacy · Internet & Email Skills · Word Processing


Licenses


Citizen Diplomat
Presidency of Türkiye (via SIPKI-DER) | Issued Jan 2022 – Present
Recognized for civic diplomacy and cross-cultural engagement across Europe.
Skills: Cultural Diplomacy · Community Leadership · Strategic Representation


ISCA International Safety Coach
Mindsafety International | Issued Sep 2014
Skills: Safety Culture Development · Large-Scale Training Delivery · Risk & Compliance


GSCE & AS/A Level Turkish Syllabus & Examination
Pearson | Issued Feb 2014
Skills: Curriculum Implementation · Exam Design · Language Instruction


ISO 9001:2000 Quality Management Systems Training
TÜRKAK (Turkish Accreditation Agency) | Issued Sep 2007
Skills: ISO Standardization · Operational Efficiency · Quality Auditing


Trademark, Patent, and Industrial Design Training
Turkish Patent and Trademark Office | Issued Sep 2007
Skills: IP Strategy · Innovation Protection · Brand Legalization


Accomplishments

    Awards, Accomplishments & Strategic Projects

    (UNESCO | NGO Strategy | Youth Empowerment | Digital Archives | DEI Storytelling)

    SIPKI-DER 5-Year Cultural & Economic Legacy Award

    Awarded by SIPKI-DER | April 2025 – Izmir / Turkiye

    Achievement:

    Honored with a formal recognition plaque by SIPKI-DER for designing and executing a 5-year multi-continent strategy that rebuilt family ties, empowered cultural belonging, and activated economic ecosystems.

    Key Outcomes:

    • Reconnected 1 million individuals from a globally dispersed cultural community of 5 million through the SIPKI-DER platform.

    • Identified and reunited lost family members across 30+ cities via heritage-based mapping and community storytelling frameworks.

    • Onboarded 300+ SME-owner members into SIPKI's economic development system.

    • Enabled long-term participation in cultural and economic life through a scalable ecosystem still actively expanding across generations.

    Impact:

    This recognition reflects the transformation of fragmented community identities into a culture-first economic movement—mobilizing human potential, storytelling, and enterprise to shape a shared future.

    30+ SIPKI-DER Global Branch Launches

    2022 – Ongoing

    Achievement: Established chapters in UK, Europe, MENA, and North America.

    Impact: Created a scalable cross-cultural NGO model focused on inclusion and community growth.

    UNESCO Cultural Heritage Nomination – Hoşap Castle

    2022 – Present

    Achievement: Led global nomination strategy for historic site.

    Impact: Aligned cultural rights advocacy with international heritage frameworks.

    “Legacy of Ancient Rights” (Kadim Hakların Mirası) – Book & Documentary Author

    2023 – Ongoing

    Achievement: Wrote and co-produced Turkey's largest family heritage publication and visual archive.

    Impact: Promoted intergenerational heritage and cultural continuity within global cultural networks.

    SIPKI-DER Micro-Museum Ecosystem

    2023 – Ongoing

    Achievement: Launched 30+ community museums across SIPKI branches.

    Impact: Revived local cultural storytelling; fostered education and cultural tourism.

    Digital Cultural Memory Archive Project

    2023 – Ongoing

    Achievement: Built a cross-platform archive for oral histories and traditions.

    Impact: Scaled culture-first content preservation across 4 continents.

    SIPKI Quarterly Magazine – Editor-in-Chief

    2023 – Ongoing

    Achievement: Developed an editorial vision for cultural economy and storytelling.

    Impact: Provided a recurring platform for cultural strategy, youth voices, and SME empowerment.

    SIPKI Youth Academy & Scholarship Framework

    2022 – Ongoing

    Achievement: Designed and implemented merit-based support for young leaders.

    Impact: Connected identity with economic opportunity and youth development.

    (Culture-First Strategy | Brand Storytelling | Community Co-Creation | DEI | Economic Empowerment)

    “101 Golden Rules for Restaurants Excellence” – Book Author

    Feb 2024

    Associated with: British Kebab Awards

    Achievement: Authored a field guidebook featuring 101 best practices in HoReCa operations.

    Impact: Elevated hospitality standards; empowered restaurateurs with culture-aligned service models.

    Şanışer & Sokrat ST – Concert Sponsorship

    Nov 2023 | London | Cobra Beer (MCBC)

    Achievement: Led strategic brand placement at a high-profile concert with 1,000+ attendees.

    Impact: Activated youth engagement through culture-driven partnerships and on-trade brand exposure.

    Mem Ararat – Theatre Royal Drury Lane Concert Sponsorship

    Nov 2023 | London | Cobra Beer (MCBC)

    Achievement: Delivered strategic sponsorship of a flagship Kurdish music event.

    Impact: Strengthened brand reputation across Pan-Kurdish HoReCa and cultural communities.

    Ciwan Haco – Concert Sponsorship

    Jun 2023 | London | Cobra Beer (MCBC)

    Achievement: Sponsored one of the most iconic Kurdish musicians in the UK.

    Impact: Delivered community impact and increased brand equity within ethnic restaurant networks.

    Göç•mek – Photography & Live Music Fundraising Event

    Apr 2023 | London | Cobra Beer (MCBC)

    Achievement: Sponsored earthquake relief event for Türkiye & Syria.

    Impact: Reinforced brand integrity through empathy-driven community solidarity.

    Hünkar Hacı Bektaş Veli 14th Youth Festival – Cultural Lead & Speechwriter

    May 2018 | London | Freelance

    Achievement: Delivered keynote speeches and cultural scripting for a 1,200+ guest event.

    Impact: Promoted values of inclusion, compassion, and cultural harmony.

    Parallax – “LONDON: A Portrait Project About People and Film”

    Jan 2015 – Apr 2015 | London

    Achievement: Participated in a cultural photography series by Ricky Chapman.

    Impact: Showcased identity and visual storytelling within British urban culture.

    “THE VERY BEST” – Moustache Calendar Feature

    Jan 2012 – Dec 2012 | UK-wide

    Achievement: Featured in a fine art calendar celebrating UK cultural heritage.

    Impact: Amplified personal identity and cultural narrative in visual storytelling formats.

References

References available upon request.

Volunteering & Cultural Advocacy Experience

Industry Support Mentor
Hospitality Action · Economic Empowerment & Standards (UK)
Mentored hospitality professionals during periods of financial and emotional hardship. Shared best practices from my authored book, “101 Golden Rules for Restaurants Excellence” , helping individuals and small business owners build resilience, improve service delivery, and maintain high operational standards within the HoReCa sector.


Community Ambassador
UNICEF UK · Education & Social Inclusion
Promoted children's rights via education and health-focused campaigns across underrepresented communities. This role extended from my earlier coordination of the EU-funded project "Overcoming Barriers" , where I delivered accessible programs empowering youth with disabilities through sports and cultural engagement—laying the foundation for inclusive, DEI-aligned community models.


Mental Health Advocate (Volunteer Supporter)
Mind Charity · Awareness & Community Engagement
Contributed to awareness and well-being initiatives through targeted outreach, peer support, and event-based campaigns. My involvement complemented broader cultural outreach work, including field-based mentorships and brand-led DEI projects in the Independent On-Trade channel.


Cultural Heritage Contributor
UNESCO & Anadolu Kültür · Cultural Continuity & Identity Strategy
Contributed insights and field documentation supporting intangible cultural heritage across Türkiye and Europe. This included curating the nomination file for Hoşap Castle and authoring “Kadim Hakların Mirası” (The Legacy of Ancient Rights) —Türkiye's largest family heritage project. Applied cultural texture analysis methodologies to preserve and transmit oral traditions, ethnographic histories, and regional identity through both physical and digital formats.


Civic Diplomacy Contributor
Citizen Diplomat Program, Directorate of Communications – Presidency of Türkiye
Represented cross-regional SIPKI-DER communities across Europe, advocating for inclusive cultural diplomacy and strategic storytelling. Helped bridge heritage-based initiatives with national institutions by creating frameworks that aligned cultural capital with cross-market socio-economic development.


Cultural Awareness Model Participant
Movember Foundation · Visual Storytelling for Social Good
Modeled in “THE VERY BEST” , a UK-wide film photography campaign celebrating moustache heritage and men's health awareness. Participated in this creative initiative as part of my broader commitment to image-led community campaigns—linking culture, health, and advocacy.

References

References available upon request.
Murat Atasever