MUNSELE MUKANDO
Summary
I am a qualified Social Worker with experience in Adult and Childrens' services. I have experience in adult safeguarding and Mental Capacity assessments. I am keen to join a busy service where I can develop further. Caring and compassionate social care professional, committed to offering first-class, individualised support to service users. Skilled at adapting communication styles to build two-way conversation with clients. Designs comprehensive support packages to meet unique service user needs.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work history
Social Worker
West Sussex County Council
07.2022 - 02.2025
- Completing Care Act Assessments
- S42 enquiries
- Review of packages
- Mental Capacity Assessments
- Managing duty
Social Worker
Surrey County Council
07.2021 - 06.2022
- Completing section 42 enquiries
- Managed duty for 3 months on my own
- Completing mental capacity assessments
- Completing section 117 after care plans
Social Worker
Ealing Borough Council
02.2021 - 07.2021
- Completing mental capacity assessments
- Completing CHC checklists
- Working closely with families and other professionals to achieve best outcomes
Social Worker
Brent London Borough Council
11.2020 - 02.2021
- Completing timely assessments of patients' that are likely to need care and support on discharge
- Completing mental capacity assessments
- Planning, development, and coordination of care packages needed ensuring continuity of care after discharge
- Post-discharge follows up to plan outcome
Social Worker
London Borough of Wandsworth
06.2019 - 10.2020
- Undertook assessments of individuals and carers needs and risks to encourage independence, provide support and prevent harm
- This includes promoting a multi-agency approach by developing and maintaining effective working relationships
- Undertook statutory intervention where service users are deemed to be at risk, including situations where people may be neglected or abused in accordance with the Inter-Agency Policy and Procedures for Safeguarding Adults
- Worked in partnership with customer and carers using a person-centred approach, with the aim of maximising independence, wellbeing, and choice
- Held a caseload appropriate to the level of expertise and provide support and expert advice to social care assessors, students, and partners
Social Care Assessor
London Borough of Wandsworth
09.2018 - 05.2019
- Undertook assessments of individual and carers needs and risks to encourage independence, provide support and prevent harm
- Provided support on duty
- Formulate support plans with the involvement of individuals
- Worked in partnership with customer and carers using a person-centred approach, with the aim of maximising independence, wellbeing, and choice
Independent Living Assessor
Royal Borough of Kensington and Chelsea
05.2018 - 08.2018
- To provide timely and responsive assessments, re-assessments and/or reviews delivering personalised care to support users and carers with non-complex needs to shape their own lives, encouraging maximum independence and safety
- To assess, according to the agreed eligibility criteria and organise the equipment, adaptations and services required in a safe, timely and effective manner
- To develop an understanding of a variety of methods of overcoming and managing problems of daily living (using alternative techniques, arranging equipment, equipment trials, minor adaptations, home care services, re-ablement, direct payments) and be able to advise (and as relevant demonstrate to) clients, relatives and carers on their application, suitability, and safe usage
- To undertake placements within the different disciplines within the assessment services and participate in their duty service
Bank Staff
Northeast London Foundation Trust
04.2015 - 05.2018
- Ability to carry out assessments and be able to identify needs to formulate plans of interventions
- Liaised with other agencies to formulate plans as well as share information in line with working together (2015)
- Team player by effectively liaising with clients as well as other external organisations such as the police, schools, and health visitors
- Experience working in the Health/Social Care environment, able to respect, maintain confidentiality and meeting clients' and family's needs
- Risk assessment
- Conducting routine home visits to be able to assess and implement the right support for families
- Computer literate to a high standard with a wide range of applications
- Strong planning and organisation skills and attention to detail
Trainee Social Worker
Newham Council
10.2016 - 05.2017
- Ability to carry out assessments and be able to identify needs to formulate plans of interventions
- Liaised with other agencies to formulate plans as well as share information in line with working together (2015)
- Team player by effectively liaising with clients as well as other external organisations such as the police, schools, and health visitors
- Experience working in the Health/Social Care environment, able to respect, maintain confidentiality and meeting clients' and family's needs
- Risk assessment
- Conducting routine home visits to be able to assess and implement the right support for families
- Computer literate to a high standard with a wide range of applications
- Strong planning and organisation skills and attention to detail
Trainee Social Worker
London Borough of Tower Hamlets
01.2016 - 06.2016
- Carrying out assessments, using Common Assessment Framework to identify needs of the family and provide effective support
- Managing caseloads, developing plans of interventions in agreement with families and be able to review and monitor progress
- To attend child protection case conferences, strategy meetings and TAC meetings
- Preparing and presenting concise summary reports of intervention for attendance at meetings in relation to children and families
- Ensuring that observations of child/parent interaction, relationships and parenting skills are monitored, recorded, and shared as appropriate, whilst maintaining an elevated level of confidentiality
Maternity Support Worker
Barking and Havering Redbridge NHS Trust
03.2011 - 03.2015
- Responsibilities included provision of information, advising clients, and providing support whenever it was needed
- Client service - booking follow up appointments, answering queries by phone and face to face, providing information and support to the women as required and participating in parent education
- Organisation skills - Preparing and stocking up stationery and equipment in advance to avoid running around during emergencies
- Maintaining accurate records, collecting statistics and other administrative duties
- Helping in making sure that clinics run smoothly and that procedures were followed
Education
MA - Social Work
University of East London
09.2015 - 06.2017
BSc (Hons) - Sociology and Professional Development
University of East London
09.2011 - 06.2014
Best Interest Assessor Course -
Teeside University
Middlesbrough 12.2024 - 12.2024
Timeline
Best Interest Assessor Course -
Teeside University
12.2024 - 12.2024
Social Worker
West Sussex County Council
07.2022 - 02.2025
Social Worker
Surrey County Council
07.2021 - 06.2022
Social Worker
Ealing Borough Council
02.2021 - 07.2021
Social Worker
Brent London Borough Council
11.2020 - 02.2021
Social Worker
London Borough of Wandsworth
06.2019 - 10.2020
Social Care Assessor
London Borough of Wandsworth
09.2018 - 05.2019
Independent Living Assessor
Royal Borough of Kensington and Chelsea
05.2018 - 08.2018
Trainee Social Worker
Newham Council
10.2016 - 05.2017
Trainee Social Worker
London Borough of Tower Hamlets
01.2016 - 06.2016
MA - Social Work
University of East London
09.2015 - 06.2017
Bank Staff
Northeast London Foundation Trust
04.2015 - 05.2018
BSc (Hons) - Sociology and Professional Development
University of East London
09.2011 - 06.2014
Maternity Support Worker
Barking and Havering Redbridge NHS Trust
03.2011 - 03.2015
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