Munireddy Krishnareddy
Summary
Results-driven Senior Business Analyst/Consulting Manager with 14.5 years of experience in the Insurance domain, specializing in Digital transformation, stakeholder collaboration, co-ordination with cross-functional teams and Project Planning. Proven expertise in delivering end-to-end IT and business change projects, collaborating with Architects and technical teams with a focus on developing Underwriting Platforms, Broker platforms, Documents management, regulatory change management, pricing, Data Analysis, System migration and user-centred solutions. Adept at working across Life and General Insurance (P&C, Financial Lines, Multinational, A&H Insurance (Group Personal Accident, Business Travel & Driver Personal Accident Insurance)) verticals across multiple Lines of Businesses, leveraging expertise in requirements gathering/Analysis, API/Configuration Data mapping/management, and coordination of UAT to ensure project success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Business Analyst/Consulting Manager
Cognizant Worldwide Ltd (CHUBB Insurance Client)
01.2020 - Current
- Spearheaded the implementation of a web-based Accident & Health underwriting platform, successfully gathering requirements, Configuration/reference data and migration of 40,000+ policies from legacy mainframe systems (Genius).
- Led the rollout of the underwriting platform across EMEA (19 countries), improving efficiency by 25% and reducing errors in policy issuance.
- Configuration and attachment of Treaty Reinsurance at Portfolio level.
- Led the integration of RADAR Pricing Tool, optimizing premium calculations and enhancing pricing accuracy by 10%.
- Mapping of Input/Output fields for A&H Pricing Models (GPA & BTA Models in RADAR Pricing Tool), validation of pricing for A&H Policies
- Gathering the requirements for Quote and Policy Pack/Documents, mapping of fields in documents with UW Platform
- Managed cross-functional teams for data, policy, Documents Migration (xPression and Quadient Document Generations Tools/systems) and application migrations as part of a large-scale digital transformation initiative.
- Coordinated comprehensive SIT/UAT, reviewing SIT scenarios & preparation of UAT scenarios, in meeting user requirements and expectations.
- Handled Integrations with Underwriting applications with Broker/Customer facing platforms with Azure Services
- Handled a team of 5+ Business Analyst and UAT testers
- Training Business Users (Underwriters, Brokers and Operations teams) on the UW platform and Broker Platforms along with upstream and downstream systems
- Led cross-functional teams to streamline business processes and enhance operational efficiency.
- Developed and implemented data-driven strategies to improve client engagement and retention.
- Facilitated stakeholder workshops to elicit requirements and align project objectives with organizational goals.
- Mentored junior analysts, fostering skill development and promoting best practices in business analysis methodologies.
- Evaluated existing workflows and proposed enhancements that resulted in reduced processing times and increased satisfaction levels.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
Business Analyst/ Lead UAT Analyst
Cognizant Worldwide Ltd (CHUBB Insurance Client)
04.2014 - 01.2020
- Led Business workshops, requirements gathering and migration for Property & Casualty and Financial Lines Underwriting systems, transitioning from AS400 legacy systems to modern web-based applications.
- Enhanced global rollout processes (39 Countries includes key APAC, EMEA and LATAM countries), reducing deployment time by 20% through streamlined workflows and targeted stakeholder training.
- Involved in complex Multinational Policies requirements analysis, which includes MN Outward/Producing Policies (Master/producing Country, Freedom Of Service, Non-Admitted Permitted Countries), Locally Admitted Policies and MN Inward/Service Office Policies (with both Affiliated and Non-Affiliated companies
- Creation and attachment of FAC Reinsurance at Policy level for P&C Policies, attachment of Captive Reinsurance for Multinational P&C Policies
- Mapping of Input/Output fields for P&C Pricing Models (RADAR), validation of pricing and CAT Modelling for Property Policies
- Gathering the requirements for Quote and Policy Pack/Documents and mapping of fields with UW Platform
- Collaborated with stakeholders to define KPIs and implement metrics, driving operational improvements and enhancing data accuracy.
- Delivered key digital transformation projects, including policy migration of 50,000+ records to new systems, ensuring zero data loss during transitions.
- UW Platform Property Survey mapping requirements to integrate Survey system (Eureka 2)
- Conducted comprehensive SIT/UAT, preparing /reviewing SIT/UAT scenarios in meeting user requirements and expectations.
- Training Business Users (Underwriters and Operations teams) on the UW platforms along with upstream and downstream systems
- Analyzed business requirements to identify gaps and recommend process improvements.
- Collaborated with stakeholders to define project scope and objectives for system enhancements.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Mentored junior analysts, promoting best practices in data analysis and reporting methodologies.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Programmer Analyst
Cognizant Technology Solutions Ltd (Reputed US Insurance Client)
12.2010 - 04.2014
- Contributed to the digital transformation of Life Insurance policy administration systems, including regulatory compliance requirements for retirement plans/Policies (401k & 408b).
- Analyzed system requirements and translated them into functional specifications for development teams.
- Collaborated with developers to eliminate 99% of software bugs during the deployment of new product lines, including lifetime income insurance products.
- Coordinated with Business on preparation and execution of UAT scenarios, change management, production issue root cause analysis and provided workarounds to Business to ensure Business continuity
- Implemented data migration strategies ensuring accuracy during system upgrades and transitions.
- Mentored junior analysts on best practices in software development and project management methodologies.
Education
Bachelor of Engineering - Electronics and Communication Engineering
SJC Institute Of Technology
VTU, Karnataka , India01.2010
Skills
- Business Analysis: Requirements Analysis/Gathering, BRD, User Stories, Use case, Solution Design and Process Modelling
- Insurance Expertise: Life Insurance, General Insurance (P&C, Multinational Business, Financial Lines & A&H Insurance) and Reinsurance (FAC RI (Quote Share/XOL), Treaty RI(Proportional & Non- Proportional) and Captive RI for P&C Multinational Policies
- Insurance Platforms/systems: Underwriting Platforms (Web Based), Broker Platforms (Web Based), Policy Administration Systems (Legacy systems: Genius (EMEA), Meridian (APAC), SIS (LATAM)), RADAR Pricing Tool, xPression and Quadient Document Generations Tools/systems, Renewal monitoring systems, Property Survey (Eureka 2) Dashboard & MI Systems
- Technical Skills: SQL, DB2, Java, HP ALM, Jira, Microsoft Data Analysis Tools
- Transformation Projects: Digital Transformation, Data Migration, APIs Management (Azure, Net & BizTalk Services), Agile & Waterfall methodology
- Process Improvement: User Journey Mapping, Target Operating Models, Gap Analysis, Business Process Mapping, Data Analytics, System Analysis
- Stakeholder Engagement: Change Management, Training, Reporting, Product Management, Business Planning and UAT Management
Certification
- CII – LM1: London Market Insurance Essentials Certification
- Microsoft Azure Fundamentals (AZ-900) Certification
- AWS Business & Technical Professionals Cloud Certification
- ISTQB Certified Professional
- Generative AI Capability Certification
Languages
English
Bilingual or Proficient (C2)
kannada
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Tamil
Beginner (A1)
Hindi
Beginner (A1)
Timeline
Senior Business Analyst/Consulting Manager
Cognizant Worldwide Ltd (CHUBB Insurance Client)
01.2020 - Current
Business Analyst/ Lead UAT Analyst
Cognizant Worldwide Ltd (CHUBB Insurance Client)
04.2014 - 01.2020
Programmer Analyst
Cognizant Technology Solutions Ltd (Reputed US Insurance Client)
12.2010 - 04.2014
Bachelor of Engineering - Electronics and Communication Engineering
SJC Institute Of Technology
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