Munira Abdi Issa
Birmingham
Summary
Dedicated professional with a strong foundation in problem-solving, reliability, and communication. Demonstrates expertise in event planning and a thorough understanding of GDPR compliance. Proven ability to collaborate effectively within teams and deliver exceptional customer service. Skilled in professional communication and equipped with first aid knowledge, aiming to leverage these competencies towards enhancing organisational success.
Overview
2027
2027
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Administrative assistant
A's childminder
Birmingham, West midlands
2025.06 - 2026.03
- Provided administrative and organisational support in fast-paced childcare setting.
- Maintained and updated 100% accurate daily attendance and record logs
- Handled regular parent communications (emails, messages, and phone calls) to ensure smooth daily operations
- Supported operational tasks with attention to detail and confidentiality
Student ambassador and Volunteer
Eden leadership Academy
Birmingham
2023.09 - 2024.09
- Assisted with organising and running school bake sales and fundraising events
- Assisted in activities involving 30–100+ students and staff during school events (depending on event size)
- Supported event coordination and engagement with students and staff.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Work experience /Taster Day
HSBC
, Birmingham
- Participated in structured insight programme delivered by HSBC, completing multiple workshops and activities (e.g. 3–6 sessions depending on programme)
- Engaged in group discussions with peers and professionals (approx. 10–20 participants per session)
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
T-Level - Science level 3
Matthew Bolton College
Birmingham 2025.09 -
GCSE - English Language, Maths, Combined science, History
Eden Leadership Academy
Birmingham 2020.09 - 2025.08
Skills
- Problem-solving
- Reliability
- Communication
- Event planning expertise
- Knowledge of gdpr compliance
- Team collaboration
- Customer service
- Professional communication
- First aid
Certification
- First aid certificate (Paediatric & General)
- HSBC taster day Certificate
- NHS Insight Day Certificate
- Get into Medicine conference (Medic Mentor)
Affiliations
- Screenwriting (Storytelling)
- Team sports
- Volunteering
Accomplishments
- Student Council Representative
- Student ambassador
Timeline
T-Level - Science level 3
Matthew Bolton College
2025.09 -
Administrative assistant
A's childminder
2025.06 - 2026.03
Student ambassador and Volunteer
Eden leadership Academy
2023.09 - 2024.09
GCSE - English Language, Maths, Combined science, History
Eden Leadership Academy
2020.09 - 2025.08
Work experience /Taster Day
HSBC